BAPP Industrial Supplies Ltd
Warehouse / Office Administrator
Job Overview
We are seeking a highly organised and proactive Warehouse / Office Administrator to support the day-to-day operations of both our warehouse and office functions. This varied role combines administration, customer service, warehouse operations, and logistics support, ensuring orders are processed efficiently and customers receive excellent service.
This is a diverse role combining office administration and warehouse operations. The balance between office and warehouse duties will vary depending on business needs, meaning each day can bring different challenges and responsibilities. The successful candidate will be comfortable working across both environments and willing to support whichever area requires assistance.
The successful candidate will be responsible for managing administrative tasks, processing certifications and documentation, handling Proof of Delivery (POD) requests, converting quotations into sales orders, assisting with warehouse operations including picking and packing, and undertaking delivery driving duties when required.
Key Responsibilities
Administration & Office Duties
- Maintain accurate filing systems, both electronic and paper-based.
- Process and manage product certifications, compliance documents, and customer paperwork.
- Prepare and issue documentation including delivery notes, invoices, certifications, and shipping paperwork.
- Support the management team with general administrative tasks and reporting.
- Assist with stock record maintenance and inventory administration.
- Ensure all company records are organised, current, and compliant with company procedures.
Customer Service & Order Processing
- Convert quotations into sales orders accurately and efficiently.
- Process customer orders and ensure all details are correctly entered into the ERP/order management system.
- Liaise with customers regarding order updates, delivery schedules, and documentation requests.
- Handle Proof of Delivery (POD) requests and provide supporting documentation promptly.
- Build and maintain positive relationships with customers and suppliers.
Warehouse Operations
- Pick, pack, and prepare orders for dispatch in accordance with company procedures.
- Check goods received against delivery notes and purchase orders.
Logistics & Distribution
- Prepare shipping labels and transport documentation.
- Track deliveries and communicate updates to customers and internal teams.
- Undertake delivery driving duties using company vehicles when necessary.
Additional Duties
- Provide cover for colleagues during periods of absence or increased workload.
- Undertake any other reasonable duties as required to support the business.
Skills & Experience Required
Essential
- Previous experience in an administrative, warehouse, logistics, or customer service role.
- Strong organisational and time-management skills.
- Excellent attention to detail and accuracy.
- Good communication skills, both written and verbal.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to manage multiple tasks and prioritise workload effectively.
- Experience handling customer orders and documentation.
- Full UK driving licence.
Desirable
- Experience using ERP, CRM, or warehouse management systems.
- Knowledge of logistics and distribution processes.
- Forklift licence (or willingness to obtain one).
- Experience processing certifications, compliance documentation, or quality records.
- Understanding of stock control procedures.
Personal Attributes
- Reliable and dependable.
- Positive and flexible attitude.
- Strong problem-solving skills.
- Able to work independently and as part of a team.
- Customer-focused approach.
- Willingness to assist across different departments when required.
Working Hours
- Full-time, Monday to Friday.
Benefits
- Competitive salary.
- Company pension scheme.
- Training and development opportunities.
- Career progression opportunities.
- Employee discounts and other company benefits (where applicable).
This role is ideal for an organised and hands-on individual who enjoys a varied position combining administration, customer service, warehouse operations, and logistics support within a fast-paced business environment.
If you feel this role is for you, then please forward your cv to [email protected]
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
