Customer care manager Work, Jobs in Erdington, Wmd (with Salaries)

Assistant Manager - Erdington The Green
BoyleSports —Birmingham
- £13.20 an hour
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Counter Manager - Birmingham Fort Dunlop
Benefit Cosmetics UK —Birmingham
- Part-time
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
ZARA BIRMINGHAM DEPUTY STORE MANAGER
INDITEX —Birmingham
- Full-time
- Customer service
- Leadership
Quick apply
14d
Assistant Manager
Farmfoods —Smethwick
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
12d
Business Support Administration Manager
Berkley Care Group —Warwick
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
14d
Shift Manager
Wingstop UK - Birmingham —Birmingham
- £13.75 an hour
- Part-time
- Leadership
- Restaurant
- Communication skills
- Employee discount
Quick apply
Customer Service Escalations Manager
Energile Ltd —Exhall
- From £27,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
Quick apply
4d
Store Manager
EG On The Move Ltd —Shenstone
- £32,000 - £34,000 a year
- Weekend availability
- Leadership
- Employee discount
Quick apply
5d
eCommerce Manager
Alliance Automotive Group —Birmingham
- Marketing
- Project management
- Bachelor's degree
Quick apply
12d
E-Commerce & Website Manager (Shopify)
Katie Barnes Tool Range & Education —Stratford-upon-Avon
- £35,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
13d
Customer Service Manager - Pensions
SS&C Technologies —Birmingham
- Full-time
- Hybrid work
- Customer service
- Financial services
- Leadership
- Annual leave
- Employee assistance programme
Assistant Manager
Starbucks —Sutton Coldfield
- Part-time
- Leadership
- Store discount
- Employee assistance programme
Counter Manager - Birmingham
Benefit Cosmetics UK —Birmingham
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
6d
Senior Site Manager
West Midlands Home Improvements Ltd —West Bromwich
- From £45,000 a year
- Weekend availability
- Management
- Driving
- Organisational skills
Quick apply
Fleet VOR Lead
RAC —Walsall
7d
Experienced Automotive Leader Required to Drive Growth at Established Dealership Group
Clarks of Kidderminster Kia & Omoda | Jaecoo —Kidderminster
- £75,000 - £130,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
5d
Sales Manager
Wren —Erdington
- £28,000 - £40,000 a year
- Weekend availability
- Travel
- Annual leave
- Employee discount
Quick apply
8d
Store Manager
Cotton Traders —Rugby
- £13.71 an hour
- Full-time
- Employee discount
Quick apply
12d

I want to receive the latest job alerts for customer care manager in erdington, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Assistant Manager - Erdington The Green

BoyleSports -
Birmingham

Quick apply

Job details

£13.20 an hour

Qualifications

Assistant manager experience

Full job description

Role Profile
Job Title: Assistant Manager
Function/Department: Retail
Reporting To: Shop Manager
Location: Erdington The Green

Role Purpose and Key Responsibilities:

Role Purpose

You will be responsible and accountable for the shop and the team in the absence of the Shop Manager such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.

Key Responsibilities

Support the Shop Manager with the day-to-day running of the shop and the shop team.
In the absence of the Shop Manager, lead from the front in managing the operation and

running of the Shop and the Shop team, including being responsible for:

o Opening and closing the shop

o Managing and guiding the Shop Team

o Cash management procedures

o Managing and utilizing the company Time and Attendance system whilst ensuring

adherence from the Shop Team with using the system

Leading by example and drive your team to keep and maintain shop presentation

standards.

Be a clear communicator by actively encouraging your colleagues to share ideas on how

things can be improved and done better.

Stay focused on the results of the Shop to help identify opportunities with the ability to

get your team working to high standards together.

Responsible for providing outstanding customer experience for customers.
Educating and guiding your team to be able to deliver excellent customer service
Accept bets as per procedure, accurately taking and processing customer bets through

multiple channels which include but are not limited to betting terminals and in shop

transactions through the EPOS System in timely manner.

To act as a Brand Ambassador including introducing customers to the multi-channel/digital

journey.

Ensure the Shop adheres to all operational procedures, including cash management and

security procedures.

Adhere to Social Responsibility duties.

Knowledge, Skills and Experience

Essential Skills and Experience

Ability to confidently lead a team and inspire others
Ability to build excellent working relationships with colleagues
Operate with trust and integrity and be an excellent role model for others
Excellent communicator with the ability to provide clear guidance and feedback to others

(team members and customers)

Be adaptable to different situations with the ability to lead from the front in bringing new

ideas forward

Ability to problem solve and think creatively
Energy and drive to constantly develop yourself and others
Customer service focused
An enthusiastic people person
A keen interest in Sporting industry/events and being confident to build rapport and

relationships with customers

Ambitious and driven to progress within the company
To promote the company brand and be results focused get your team working to a high

standard together

Desirable Skills and Experience

1 year Assistant Manager/Supervisor Retail experience.
Industry experience is welcomed but not essential as full training provided to expand your

knowledge base on all things sport and betting related

Quick apply

Refine Your Search

customer care manager jobs in erdington, wmd

Assistant Manager - Erdington The Green

Customer Relationship Manager

Counter Manager - Birmingham Fort Dunlop

Cleaning Manager

ZARA BIRMINGHAM DEPUTY STORE MANAGER

Assistant Manager

Business Support Administration Manager

Shift Manager

Customer Service Escalations Manager

Store Manager

eCommerce Manager

E-Commerce & Website Manager (Shopify)

Customer Service Manager - Pensions

Assistant Manager

Counter Manager - Birmingham

Senior Site Manager

Fleet VOR Lead

Experienced Automotive Leader Required to Drive Growth at Established Dealership Group

Sales Manager

Store Manager

I want to receive the latest job alerts for customer care manager in erdington, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected