Parts advisor Work, Jobs in Erdington, Wmd (with Salaries)

Service Advisor
Paul Rigby Group —Birmingham
- £32,000 - £34,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Quick apply
Parts and Small Machinery Sales Advisor – Agricultural, Horticultural and Arboriculture Machinery
Hughie Willett Machinery Ltd —Sutton Coldfield
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Parts Advisor - Abarth Fiat Jeep
Stoneacre —Willenhall
- £29,000 - £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Sales Advisor
Floors 4 You —Erdington
- £27,000 - £35,000 a year
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
14d
Customer Service Advisor - Connect Customer Contact Service
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2d
Trade Counter - Machinery and Parts Sales Advisor
Hughie Willett Machinery —Sutton Coldfield
- £25,000 - £30,000 a year
- Full-time
- Free parking
- Employee discount
Parts Advisor - Birmingham VWCV
Volkswagen Commercial Vehicles —Birmingham
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Trainee Service Advisor
The Roxburghe Group —Walsall
- £18,000 - £21,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
7d
Trainee Estate Agent
Connells Group —Castle Bromwich
- £25,000 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
Quick apply
3d
Aftersales Advisor
BCA —Birmingham
- £14.11 an hour
- Rotating shift
- Customer service
- Salesforce
- IT
- Employee assistance programme
- Employee discount
Quick apply
Sales Advisor Motor Trade
A to Z Autoparts ltd —Smethwick
- From £33,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
9d
Parts Advisor - Birmingham VWCV
Swansway Garages —Birmingham
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Sales Advisor
BT —Birmingham
- £30,900 a year
- Monday to Friday
- Sales
- Communication skills
Service Advisor - Motor Trade
HallCraft —Cradley Heath
- From £35,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
Quick apply
4d
Client Services Advisor
Furdeco —Bloxwich
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
2d
Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply
Parts Person
Royal Terberg Group —Aldridge
- Up to £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
7d
Part Time Retail Sales Advisor - Swatch Birmingham (12 Hours Per Week)
Swatch Group —Birmingham
- Part-time
- Customer service
Quick apply
8d
BMW Service Advisor
Sytner Group —Wolverhampton
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
7d
Onboarding Advisor
Culligan UK limited —Wolverhampton
- £25,610 a year
- Full-time
- Employee assistance programme
- Sick pay
Quick apply

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Service Advisor

Paul Rigby Group
Birmingham

Quick apply

Job details

Full-time
£32,000 - £34,000 a year

Benefits

Company pension
Employee discount

Qualifications

CRM software
Driving Licence
Customer service
Organisational skills
IT
Communication skills

Full job description

Service Advisor

Location: Birmingham, West Midlands, United Kingdom

Salary: £32,000 to £34,000 per annum

Contract Type: Full-time, Permanent

About Paul Rigby Ltd

At Paul Rigby Ltd, we pride ourselves on delivering exceptional automotive services with a customer-first approach. As a well-established and trusted name in the Birmingham area, we are dedicated to supporting our team members and driving success through quality and professionalism. We are currently seeking a motivated and personable Service Advisor to join our dynamic team and contribute to our ongoing growth and customer satisfaction.

The Role

As a Service Advisor, you will be the vital link between our customers and the workshop. Your role is pivotal in ensuring every customer receives a seamless and positive experience from the moment they contact us to the completion of their vehicle’s service or repair. You will act as the face of Paul Rigby Ltd, providing expert advice, managing appointments, and coordinating with technicians to deliver excellent service.

Key Responsibilities

Greet customers warmly and professionally, both in person and over the phone, making them feel valued and understood.
Accurately log and assess customer vehicle issues and service requirements.
Provide clear and honest estimates for repairs and servicing, explaining work required and answering any customer queries.
Schedule and manage workshop appointments efficiently to maximise productivity and customer satisfaction.
Liaise closely with technicians and parts departments to ensure timely and accurate completion of work.
Keep customers informed throughout the service process, updating them on progress and any additional work needed.
Process invoices, payments, and warranty paperwork with attention to detail and accuracy.
Maintain comprehensive customer records and service history in the company management system.
Promote additional products and services where appropriate, supporting business growth.
Handle customer concerns or complaints promptly and professionally, escalating when necessary to maintain high satisfaction levels.

Qualifications & Skills

Previous experience as a Service Advisor or in a similar customer-facing role within the automotive industry is highly desirable.
Strong communication skills with a friendly, approachable manner and the ability to build rapport quickly.
Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
Good IT literacy, experience with workshop management software or CRM systems is advantageous.
A sound understanding of vehicle servicing and repair processes is preferred but not essential.
Problem-solving skills and a proactive approach to customer service.
Full UK driving licence is beneficial.

What We Offer

Competitive salary package of £32,000 to £34,000 per annum reflecting your skills and experience.
Permanent, full-time position with a supportive and friendly team environment.
Opportunities for personal and professional development within a growing company.
Contributory pension scheme.
Holiday entitlement in line with UK employment law, plus bank holidays.
Employee discounts on vehicle servicing and repairs.

How to Apply

If you are enthusiastic about delivering exceptional customer service and want to be part of a respected automotive team in Birmingham, we would love to hear from you. Please submit your CV via our careers page or the job board in which you found this advert.

Paul Rigby Ltd is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Quick apply

Refine Your Search

parts advisor jobs in erdington, wmd

Service Advisor

Parts and Small Machinery Sales Advisor – Agricultural, Horticultural and Arboriculture Machinery

Parts Advisor - Abarth Fiat Jeep

Sales Advisor

Customer Service Advisor - Connect Customer Contact Service

Trade Counter - Machinery and Parts Sales Advisor

Parts Advisor - Birmingham VWCV

Trainee Service Advisor

Trainee Estate Agent

Aftersales Advisor

Sales Advisor Motor Trade

Parts Advisor - Birmingham VWCV

Sales Advisor

Service Advisor - Motor Trade

Client Services Advisor

Retail Customer service & Sales Advisor

Parts Person

Part Time Retail Sales Advisor - Swatch Birmingham (12 Hours Per Week)

BMW Service Advisor

Onboarding Advisor

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