Service associate Work, Jobs in Erdington, Wmd (with Salaries)

Family Support Worker
WMG Academy (Solihull) —Birmingham
- £27,711 - £30,559 a year
- Full-time
- Hybrid work
- Working with children
- Bachelor's degree
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
12d
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
12d
Team Member
NEXT —Birmingham
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
8d
Customer Service Associate
Soon As Solutions Ltd —Tamworth
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Associate
The TJX Companies, Inc. —Wolverhampton
- Part-time
- No experience needed
- Employee discount
4d
Assistant Store Manager
Footasylum —Birmingham
- Organisational skills
- Communication skills
CX Team Member
Foot Locker —Birmingham
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
4d
Career Advisor
Scholars School System —Birmingham
- £27,000 - £30,000 a year
- Full-time
- Administrative experience
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Quick apply
10d
Brand Representative - Bullring, Hollister
AFH STORES UK LIMITED —Birmingham
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Associate Planner
Savills —Birmingham
- Annual leave
Sales Associate
School of Coding —Birmingham
- Up to £25,000 a year
- Full-time
- Sales
- Customer service
- AI
- Employee assistance programme
- Employee discount
Quick apply
3d
Physiotherapist, Osteopath or Chiropractor
Backcare & Acupuncture Clinic —Sutton Coldfield
- £26,000 - £40,000 a year
- Part-time
- Bachelor's degree
- In-person
- Annual leave
Quick apply
3d
Associate
Trowers & Hamlins LLP —Birmingham
- Full-time
Associate Engineer
Kier Group —Birmingham
- Full-time
- Engineering
Equality, Diversity and Inclusion Officer
The Royal Wolverhampton NHS Trust —Wolverhampton
- £32,073 - £39,043 a year
- Part-time
- Nursing
5d
Paralegal
Trowers & Hamlins LLP —Birmingham
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
11d
Senior Financial Planning Administrator
Morris Jane Associates —Birmingham
- £35,000 a year
12d
Associate Director - Service Delivery
Microland —Birmingham
Retail Sales Assistant
Sapphire Retail International Limited —Birmingham
- Up to £12.71 an hour
- Customer service
- Merchandising
- Basic maths
Quick apply
Sales Associates (part-time 10hr)
VF Corporation —Birmingham
- Part-time
- Customer service
- Merchandising
- English
- Employee discount
Quick apply
3d

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service associate jobs near erdington, wmd

Family Support Worker

WMG Academy (Solihull)
Birmingham

Quick apply

Job details

Full-time
£27,711 - £30,559 a year
12 days ago

Benefits

Health & wellbeing programme
Company pension
Canteen
Referral programme

Qualifications

GCSE
Numeracy
Working with children
Bachelor's degree
Communication skills

Full job description

Job Overview

WMG Academy Vacancy Advertisement

Hiring: Family Support Worker (Part Time 0.6)

Location: Solihull

About Us

Very excitingly, from September 2026, WMG Academy Trust will welcome its first cohort of Year 9 students. This marks a significant milestone in our journey and enables us to further shape and strengthen our UTC curriculum, reinforcing our business-like, business-led ethos from an even earlier stage.

WMG Academy is a thriving and welcoming establishment for aspiring young Engineers. With a strong emphasis on science, technology, engineering and mathematics (STEM), we offer a distinctive curriculum that includes GCSEs (including core subjects), A Levels, vocational and technical qualifications, or a combined approach.

Due to this expansion, a number of exciting opportunities have arisen across the Trust. This is a unique time to join WMG Academy and play a part in shaping the future of Engineering, STEM and Digital education.

Our career-focused approach to education is designed to engage students, helping them identify their strengths, reach their full potential, and confidently take their first steps into the world of work. From our business dress, structured working day as well as meaningful opportunities to collaborate with industry partners on real-life projects, our students experience an environment that mirrors the expectations of modern engineering and technology workplaces. As a result, parents see confidence grow and employment prospects soar.

We’re Looking For A Very Special Family Support Worker

We are looking for a resilient, empathetic, and organised Family Support Worker to join the WMG Academy team and support our students and their families. In this role, you will build trusted, non-judgmental relationships to help families navigate challenges, de-escalate crises, and connect with vital community resources. If you have strong communication skills, an understanding of safeguarding, excellent boundary management, and a passion for empowering families to thrive independently, we want to hear from you.

We are looking for:

1. Family Engagement & Support

● Build trust with parents/carers and young people.

● Deliver one-to-one support—for example: attendance issues, exam anxiety, or mental well-being concerns

● Offer parenting guidance, relationship building, and practical life skills support

● Signpost families to external support (e.g., mental health services, job/employment advice, housing)

2. Attendance & Behaviour

● Monitor student attendance and punctuality; proactively contact families regarding concerns

● Collaborate with Attendance Officer and pastoral team to improve attendance

● Assist with developing behaviour strategies and support reintegration plans after suspensions or periods of absence

3. Safeguarding & Early Help

● Act as part of the safeguarding team—identify and report concerns per academy policy.

● Make referrals to external agencies (e.g., Early Help, Solar) and attend relevant case conferences (e.g., TAF, CIN).

● Maintain accurate records and contribute to Early Help Assessments.

4. Partnership Working

● Liaise with internal staff—tutors, SENDCo, HoD’s and ESLT—to coordinate introductions and supports.

● Work alongside external partners: Solihull local authority, health services, charities, employers for post-16 progression.

● Attend multi-agency meetings to develop wrap-around support.

5. Programmes & Workshops

● Develop and deliver small-group programmes focusing on resilience, study habits, emotional health, and employability.

● Undertake home visits and community outreach initiatives.

● Contribute to open events, parent evenings, and career fairs to promote student welfare.

6. Pastoral Duties

● To be involved in the pastoral life of the Academy, fulfilling mentoring and pastoral roles in which your status as a role model within the academy is used to raise learners’ aspirations and signpost effective personal development opportunities;

● Assist with enrichment activities, e.g. small sports activities, engineering projects, creative or learning support groups.

Any other duties commensurate with the level of this post and as directed by the Assistant Principals, Associate Principal or Chief Executive.

You Will Have:

5 A*- C (or 9-4) grades at GCSE including English and Maths
Evidence of continuous professional development.
Experience of the National Curriculum/in your specialism
The ability to maintain positive relationships with pupils, parents and staff
The ability to demonstrate achievements and progress for students.

What We Offer Staff

● Development: Ongoing accredited training and sponsorship for extended skills qualifications.

● Work-Life Balance: Generous PPA time and flexible/hybrid working where possible.

● Wellbeing: Comprehensive program including physiotherapy, counseling, CBT and VivUp scheme perks.

● Rewards: £250 Staff Recruitment Referral scheme and a competitive pension. Monthly treats for staff!

SALARY: Grade 6 (SCP 12 to 18)

Actual Salary – Term time plus 1 week £14,930 - £16,465

Start Date: 1st September 2026

Pay: £27,711.00-£30,559.00 per year

Benefits:

Canteen
Health & wellbeing programme

Application question(s):

Must be a driver

Work Location: In person

Quick apply

Refine Your Search

service associate jobs in erdington, wmd

Family Support Worker

PA and Office Manager - WMG Academy Solihull

Team Member

Customer Service Associate

Associate

Assistant Store Manager

CX Team Member

Career Advisor

Brand Representative - Bullring, Hollister

Associate Planner

Sales Associate

Physiotherapist, Osteopath or Chiropractor

Associate

Associate Engineer

Equality, Diversity and Inclusion Officer

Paralegal

Senior Financial Planning Administrator

Associate Director - Service Delivery

Retail Sales Assistant

Sales Associates (part-time 10hr)

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