Warranty administrator Work, Jobs in Erdington, Wmd (with Salaries)

Office Administrator / Service Coordinator
Newton Electrical & Mechanical Ltd —Burbage
- From £12.71 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- In-person
Quick apply
7d
Support Administrator
NRwell Ltd —Cannock
- £15.83 an hour
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Life insurance
Quick apply
8d
Customer Service Administrator
Stiltz Homelifts —Kingswinford
- £27,491 a year
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Employee discount
- Referral programme
Quick apply
12h

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Office Administrator / Service Coordinator

Newton Electrical & Mechanical Ltd
Burbage

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour
7 days ago

Benefits

Company pension

Qualifications

Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Administrative support experience
Filing
Microsoft Office Suite
Administrative and business operations experience
Handling customer enquiries
Administrative experience
Appointment booking and call handling
Phone etiquette
Communication skills
Office experience

Full job description

Office Administrator / Service Coordinator

Company: Newton Electrical & Mechanical Ltd
Location: Burbage, Leicestershire
Job type: Part-time, permanent
Hours: Approximately 30 hours per week
Pay: From £12.71 per hour, dependent on experience
Work location: In person

About Us

Newton Electrical & Mechanical Ltd is a growing electrical and mechanical contractor based in Burbage, Leicestershire.

We work with both domestic and commercial clients, providing electrical, plumbing, heating, ventilation and air conditioning services across a wide range of installation, maintenance and project works.

We are now looking for an organised and proactive Office Administrator / Service Coordinator to join our team and support the day-to-day running of the business.

About the Role

This is a varied, office-based role working from our Burbage office.

The role would suit someone who enjoys being organised, communicating with customers and engineers, and helping to keep a busy office running smoothly.

You will be involved in customer enquiries, job scheduling, engineer coordination, updating our job management system, supporting project paperwork and helping to keep records and compliance documents up to date.

Applicants will need to be within a realistic commutable distance of Burbage, Leicestershire.

Key Responsibilities

Your day-to-day duties will include:

Answering calls and responding to customer enquiries
Booking appointments, service visits and project works
Coordinating schedules for engineers and technicians
Updating jobs, customer records and notes in ServiceM8
Preparing quotations, invoices and basic job documentation
Monitoring job progress and helping to close completed works
Supporting with project files, certificates, warranties and handover documents
Assisting with RAMS, health and safety paperwork and compliance records
Maintaining subcontractor records, including insurance, qualifications and expiry dates
Providing day-to-day administrative support to the directors and operations team

Full training can be provided on ServiceM8, although previous experience using a job management system would be beneficial.

About You

We are looking for someone who is reliable, organised and confident working in a busy office environment.

This role would suit someone who:

Is professional, friendly and customer-focused
Has strong attention to detail
Is confident using email, phone and office systems
Can prioritise tasks and manage a varied workload
Is proactive, adaptable and willing to learn
Is comfortable working independently and as part of a small team
Is looking for an opportunity to grow with a growing business

Experience Required

Essential:

Previous experience in an administration, office support or coordination role
Good knowledge of Microsoft Office, including Outlook, Word and Excel
Strong written and verbal communication skills
Good attention to detail and accuracy

Desirable:

Experience within the electrical, mechanical, plumbing, heating, HVAC, construction or facilities management sector
Experience using ServiceM8, Simpro, Joblogic or another job management system
Experience supporting engineers, tradespeople or field-based teams
Experience with project paperwork, compliance documentation or subcontractor records

Hours

This is a part-time role of approximately 30 hours per week.

Ideally, the hours will be worked across Monday to Friday, although there can be some flexibility around the working pattern for the right person.

Pay & Benefits

From £12.71 per hour, dependent on experience
Holiday entitlement
Company pension scheme
Training and support
Friendly and professional working environment
Opportunity to grow with the business

How to Apply

Please apply with your CV and a short covering message explaining why you would be a good fit for the role.

NO AGENCIES PLEASE

Pay: From £12.71 per hour

Work Location: In person

Quick apply

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warranty administrator jobs in erdington, wmd

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