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customer success specialist jobs near erith, gtl

Office Administrator

ABL 1Touch -
Reigate

Quick apply

Job details

Permanent | Full-time
£25,350 a year
9 days ago

Qualifications

Microsoft Excel
Customer service
Maintenance
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Office experience

Full job description

Office & Fleet Administrator

Location: Reigate
Full Time | Permanent
Salary: £25,350 per annum
37.5 hours per week, Monday to Friday.

Join ABL 1Touch – Driving Excellence Through Repair, Innovation and Sustainability

Established in 1994, ABL has built a reputation as one of the UK's leading vehicle repair specialists. Working in partnership with major insurance providers, we are recognised for delivering exceptional repairs alongside outstanding customer service.

In 2020, ABL and 1Touch Repair joined forces to become ABL 1Touch, creating a stronger, nationwide business focused on quality, efficiency and sustainability.

Our ethos is simple: "Repair over Replace." By combining advanced repair techniques with environmentally responsible practices, we help restore vehicles while reducing waste and supporting a more sustainable future.

Our Values

Pride – We deliver high-quality work that exceeds expectations.

Innovation – We embrace new ideas, technologies and ways of working.

Responsibility – We act with integrity, supporting our people, customers and the environment.

The Opportunity

We are looking for a highly organised and proactive Office & Fleet Administrator to join our team in Reigate.

This varied role provides essential administrative and operational support across the business, working closely with HR, Transport, Operations and wider support functions. You'll play a key role in ensuring the smooth running of the office while supporting the administration and compliance of our fleet and courtesy vehicle operations.

This is an excellent opportunity for someone who enjoys a fast-paced environment, thrives on organisation and takes pride in delivering efficient, high-quality support.

Key Responsibilities

Office Administration

Manage incoming and outgoing post.
Welcome visitors and provide a professional first impression.
Maintain a tidy, organised and well-presented office environment.
Order stationery, office supplies and equipment while monitoring costs.
Arrange travel, accommodation and meeting room bookings.
Support diary management where required.
Process invoices, purchase orders and cost allocations accurately.
Maintain TV licence declarations and associated records.
Provide administrative support to HR, Transport, Operations and other departments.

Fleet Administration

Maintain accurate fleet records, including vehicle registrations, insurance, MOTs and servicing schedules.
Manage courtesy car administration, bookings and documentation.
Coordinate vehicle servicing, repairs and preventative maintenance.
Support driver compliance activities, including licence checks and incident reporting.
Assist with fleet-related health and safety administration.
Manage and track vehicle fines, ensuring timely allocation and resolution.

Communication & Stakeholder Support

Liaise with leasing companies, insurance providers, maintenance suppliers and other external partners.
Support Transport Managers with fleet reporting and compliance information.
Assist HR and Operations with internal and external communications.
Build strong relationships across the business and provide reliable administrative support.

What You'll Bring

Essential Skills & Experience

Strong administrative and organisational skills.
Excellent attention to detail and accuracy.
Experience working with databases, systems and spreadsheets.
Ability to prioritise and manage multiple tasks effectively.
Strong communication and customer service skills.
Good working knowledge of Microsoft Office, particularly Excel.

Desirable

Previous experience in an office, operational or fleet administration role.
Understanding of vehicle maintenance and fleet operations.
Knowledge of health and safety procedures.

Personal Qualities

We're looking for someone who is:

Proactive and solutions-focused.
Highly organised and detail-oriented.
Trustworthy and professional when handling confidential information.
Able to work independently and as part of a team.
A strong problem solver with a continuous improvement mindset.

Why Join ABL 1Touch?

At ABL 1Touch, you'll be part of a business that values its people and invests in their success. You'll join a supportive team where your contribution makes a real impact on the smooth running of our operations and our commitment to delivering exceptional service.

If you're an organised administrator looking for a varied role with responsibility, autonomy and opportunities to develop, we'd love to hear from you.

Apply today and become part of a business that's shaping the future of vehicle repair.

Quick apply

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