Patient access associate Work, Jobs in Erith, Gtl (with Salaries)

Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
Associate Practitioner, Molecular Pathology Department
Health Services Laboratories (HSL) —London
- Up to £38,005.20 a year
- Full-time
- Annual leave
- Employee assistance programme
9h
Global Health Advisory - Associate
Axmed —London
- Remote
- Master's degree
- Bachelor's degree
- Communication skills
- Annual leave
- Flexible schedule
13d
Associate (Clinical Outcome Assessments - COA)
Clarivate —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Master's degree
- Annual leave
- Gym membership
14d
Nursing Associate - Band 4
Bio Luminuex Healthcare —London
- £33,262 - £36,027 a year
- Full-time
- In-person
- Care plans
- Communication skills
- Annual leave
Quick apply
Clinical Trial Associate Manager
Galderma —London
- Hybrid work
- Project management
- Bachelor's degree
- Leadership
Associate dentist, Canada water (Thursdays)
Surrey Quays dental practice —London
- From £60,000 a year
- Part-time
- In-person
- Communication skills
Quick apply
Nursing Associate
Pwc UK —London
- Part-time
- Hybrid work
- Communication skills
Private Associate Dentist
Envisage Dental UK —Sevenoaks
- Part-time
- Communication skills
Quick apply
Technology Associate
Megaslice —London
- Full-time
- Remote
- Computer networking
Practice Manager
Penrose Health —London
- £50,000 - £60,000 a year
- Full-time
Quick apply
Associate Dentist
Bromley Park Dental and Implant Centre —Bromley
- £72,000 - £200,000 a year
- Full-time
- Anatomy knowledge
- CAD
- English
Quick apply
Special Projects Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Annual leave
- Work from home
1d
Senior Feasibility Associate / Feasibility Manager
Precision Medicine Group —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
Nursing Associate - Chemotherapy Unit
Whittington Health NHS Trust —London
- £34,186 - £37,389 a year
- Full-time
- Communication skills
- Nursing
2d
Healthcare Analytics Senior Associate
Pwc UK —London
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
Clinical Associate - Extremities & Trauma
Arthrex —London
- Weekend availability
- Anatomy knowledge
- Sales
- Travel
14d
Community Associate
ISS Facility Services —London
- Hospitality
Quick apply
Associate Dentist
EB Dental —London
- £90,000 - £140,000 a year
- Part-time
- Anatomy knowledge
- CAD
- Bachelor's degree
Quick apply
11d
Front of House Member
St Luke's Hospice —Thurrock
- £25,200 - £30,100 a year
- Weekend availability
- Hospitality
- Customer service
- Hospice

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patient access associate jobs near erith, gtl

Customer Service Associate (Patient Outreach)

Rightangled -
London

Quick apply

Job details

Full-time

Qualifications

Bilingual
French
Spanish
Multilingual
Customer service
English
Communication skills
Dutch
Time management

Full job description

Customer Service Associate (Patient Outreach)About Rightangled

Rightangled is a leading online pharmacy dedicated to delivering exceptional healthcare services through innovation and customer care. We specialise in providing prescription medications and healthcare products with the highest standards of safety, efficiency, and patient experience.

Role Overview

We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives.

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals.

Location: Remote

Employment Type: Full-Time

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Key Responsibilities

Conduct outbound calls to patients in a professional and empathetic manner.
Build and maintain positive relationships with patients.
Support patient retention initiatives through proactive outreach.
Generate and send follow-up emails and communications.
Gather patient feedback and accurately record information in company systems.
Meet individual and team performance targets.
Resolve basic patient queries and escalate issues where appropriate.
Maintain accurate records of all interactions and communications.
Collaborate with internal teams to ensure a positive patient experience.

Requirements

Minimum 1 year of customer service experience.
Excellent verbal and written communication skills.
Strong attention to detail and organisational abilities.
Ability to build rapport and communicate confidently over the phone.
Comfortable working towards targets and performance metrics.
Strong time management skills and ability to work independently.
Reliable internet connection and suitable remote working environment.
Access to a laptop/computer and headset for daily communications.

Preferred Qualifications

Fluent English communication skills.
Bilingual or multilingual candidates are highly desirable, particularly those fluent in:
- French
- Spanish
- Dutch
Experience in healthcare, pharmacy, patient support, or customer retention is advantageous.

Personal Attributes

The successful candidate will be:

An excellent communicator with strong interpersonal skills.
Detail-oriented and committed to accuracy.
Punctual, dependable, and self-motivated.
Empathetic and patient-focused.
Results-driven and comfortable working towards targets.
Professional and able to represent the company positively in all interactions.

What Success Looks Like

Consistently achieving outreach and retention targets.
Maintaining positive patient relationships.
Collecting valuable patient feedback to support service improvements.
Delivering a high standard of customer service.
Contributing to overall patient satisfaction and business growth.

Quick apply

Refine Your Search

patient access associate jobs in erith, gtl

Customer Service Associate (Patient Outreach)

Associate Practitioner, Molecular Pathology Department

Global Health Advisory - Associate

Associate (Clinical Outcome Assessments - COA)

Nursing Associate - Band 4

Clinical Trial Associate Manager

Associate dentist, Canada water (Thursdays)

Nursing Associate

Private Associate Dentist

Technology Associate

Practice Manager

Associate Dentist

Special Projects Associate

Senior Feasibility Associate / Feasibility Manager

Nursing Associate - Chemotherapy Unit

Healthcare Analytics Senior Associate

Clinical Associate - Extremities & Trauma

Community Associate

Associate Dentist

Front of House Member

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