Analyst Work, Jobs in Erskine, Rfw (with Salaries)

1st Line Support Analyst (Service Desk)
West Dunbartonshire Council —Dumbarton
- £31,625.52 - £33,468.67 a year
- Customer service
- Windows
- Communication skills
- Annual leave
8d
Performance Analyst
Iberdrola Group —Glasgow
- From £37,560 a year
- Microsoft Excel
- Data analysis skills
- SQL
- Annual leave
- Employee discount
4d
MI Analyst
National Westminster Bank PLC —Glasgow
- £38,123 - £53,820 a year
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Annual leave
2h
Supply Chain Analyst
Go Swag —Glasgow
- Hybrid work
3d
Technical Business Analyst
Barclays —Glasgow
12d
Fraud Analyst
Barclays —Glasgow
- Data analysis skills
- SQL
- Analysis skills
10d
Quality Assurance Analyst
Shawbrook —Glasgow
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
IT Operations & Cyber Analyst
AGS Airports —Glasgow
- Organisational skills
- IT
- Communication skills
- Free parking
- Employee assistance programme
6d
PMO Analyst - S4
Weir Group —Glasgow
- Full-time
- Hybrid work
- ERP systems
- Organisational skills
- Agile
Lead Data Analyst
SSE —Glasgow
- £69,105 - £81,406 a year
- Analysis skills
- Agile
- IT
- Employee discount
- Gym membership
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
Business Analyst - Product Owner
CGI —Glasgow
- Full-time
- Agile
- Communication skills
Quick apply
IT Analyst
The Oil and Pipeline Agency —Helensburgh
- Full-time
- Azure
- Windows
- Microsoft Office
- Work from home
13d
Business Analyst- BI
Aggreko —Glasgow
- Full-time
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
Agile Business Analyst (IT)
CalMac Ferries Limited —Gourock
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
- Annual leave
13d
Grants Policy and Innovation Analyst
Cabinet Office —Glasgow
- £43,760 - £47,413 a year
- Part-time
- Presentation skills
- Annual leave
12d
Digital Proposition Analyst
Royal London —Glasgow
- Analysis skills
- Continuous improvement
- Agile
- Annual leave
6d
Transformation PMO Analyst
Equans —North Lanarkshire
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Master Data Analyst
CHIVAS BROTHERS LTD —Dumbarton
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
3d
Continuous Process & Service Improvement Analyst
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
11d

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1st Line Support Analyst (Service Desk)

West Dunbartonshire Council -
Dumbarton

Apply Now

Job details

Permanent
£31,625.52 - £33,468.67 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Windows
Mobile device management
Communication skills

Full job description

Job Description

Are you passionate about technology and delivering excellent customer support?

West Dunbartonshire Council has an exciting opportunity for a motivated 1st Line Support Analyst to join our ICT Service Desk team. As the first point of contact for ICT support, you will play a key role in resolving hardware and software issues and delivering a high-quality service to users across the organisation.

What you’ll do

Provide first-line support via phone, live chat and face-to-face channels
Log, manage, and resolve incidents and service requests in line with SLAs and KPIs
Diagnose and troubleshoot hardware, software, and device issues
Deliver onsite support across Council locations where required
Contribute to maintaining a reliable, secure, and cost-effective ICT service

What we’re looking for

Strong knowledge of Windows operating systems and common office applications
Familiarity with mobile device management (MDM) tools
Excellent problem-solving skills and the ability to work under pressure
Strong communication and customer service skills
A proactive and flexible approach to supporting users

Why join us?

Be part of a collaborative and forward-thinking ICT team
Gain exposure to a wide range of technologies and services across the Council
Opportunities for training, development, and career progression
Competitive salary and benefits, including the Local Government Pension Scheme
Access to our flexible working scheme

Working both remotely and onsite, this role offers variety, challenge, and the opportunity to make a real impact on the delivery of ICT services across West Dunbartonshire.

The Individual

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

Now that you have read the role and what we have to offer, we would love to hear from you. Please use the application to tell us your experience, and why you are the candidate for this role.

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/about-us/

More information on the benefits of working within West Dunbartonshire Council, can be found using the following link:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/benefits-of-working-with-us/

Apply Now

Refine Your Search

analyst jobs in erskine, rfw

1st Line Support Analyst (Service Desk)

Performance Analyst

MI Analyst

Supply Chain Analyst

Technical Business Analyst

Fraud Analyst

Quality Assurance Analyst

IT Operations & Cyber Analyst

PMO Analyst - S4

Lead Data Analyst

Service Desk Analyst

Business Analyst - Product Owner

IT Analyst

Business Analyst- BI

Agile Business Analyst (IT)

Grants Policy and Innovation Analyst

Digital Proposition Analyst

Transformation PMO Analyst

Master Data Analyst

Continuous Process & Service Improvement Analyst

I want to receive the latest job alerts for analyst in erskine, rfw

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