Helpdesk Work, Jobs in Erskine, Rfw (with Salaries)

Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
Digital Customer Support Apprentice
QA Apprenticeships —Bishopton
- £19,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Free parking
- Gym membership
7d
IT Support Technician
McConnell Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Outlook
- Windows
Quick apply
8d
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Customer Service Representative - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Customer service
- Work from home
- Employee discount
PPM Coordinator
OCS Group —Hillington
- Monday to Friday
- Management
- Maintenance
- Microsoft Office
Quick apply
IT Helpdesk Apprentice
QA Apprenticeships —Paisley
- £19,000 a year
- Monday to Friday
- SQL
- Communication skills
7d
Helpdesk Coordinator - Night Shifts
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Helpdesk Team Leader (Backshift) - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £29,214 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Work from home
Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
- £25,603 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £18,000 a year
- Full-time
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
Quick apply
1d
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
3d
Facilities Assistant
Wates —Glasgow
- Communication skills
Service Administrator
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
Quick apply
1d
Subcontract Coordinator
ECG —High Blantyre
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Digital Support Apprentice
QA Apprenticeships —Glasgow
- £14,560 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- IT
- Annual leave
Lead IT Security Engineer
V.Group —Glasgow
- Azure
- Computer Science
- AWS
3d

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Digital Customer Support Apprentice
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Digital Support Apprentice
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Helpdesk Coordinator

OCS Group -
Glasgow

Quick apply

Job details

Permanent

Qualifications

Customer service
Facilities management
Microsoft Office
Help desk

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

As part of your role, your key responsibilities will include, but are not limited to:

To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

What are we looking for?

Applicants must have the right to work in the UK
Strong Customer service skills.
Helpdesk experience in Facilities Management and working with the CAFM system, preferably Concept.
Strong knowledge of Microsoft Office packages.
Excellent organisation and planning skills.
Knowledge and understanding of property-related issues.
Exceptional telephone etiquettes

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

helpdesk jobs in erskine, rfw

Helpdesk Coordinator

Digital Customer Support Apprentice

IT Support Technician

Helpdesk Coordinator

Customer Service Representative - Glasgow

PPM Coordinator

IT Helpdesk Apprentice

Helpdesk Coordinator - Night Shifts

Helpdesk Team Leader (Backshift) - Glasgow Head Office

Incident Customer Service Operator - Glasgow

Digital Helpdesk Apprentice

Service Helpdesk Admin Support

IT Support Technician

Facilities Assistant

Service Administrator

Subcontract Coordinator

Digital Support Apprentice

Lead IT Security Engineer

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