Helpdesk support Work, Jobs in Esher, Sry (with Salaries)

Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
14h
Connect EPR Helpdesk Support
The Royal Marsden NHS Foundation Trust —Chelsea
- £38,488 - £46,852 a year
- Full-time
- Customer service
- Communication skills
13h
Customer Service Agent
DNA Payments —London
- Full-time
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
8h
IT Helpdesk Officer - Kings Cross/All across London
Single Homeless Project —London
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
5d
IT Support Engineer
Air Charter Service —Surbiton
- Full-time
- Communication skills
- Time management
- Gym membership
Quick apply
Customer Service Agent (20hrs per week)
DNA Payments —London
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
8h
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
4d
Business Support Assistant/IT Assistant
mgr —St Johns Wood
- From £28,000 a year
- Full-time
- Accounting
- SharePoint
- IT
Quick apply
8h
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
14d
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
11d
Senior Administrative Support Assistant
GB Maintenance Solutions Ltd —London
- £25,600 - £29,950 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Front of House - Receptionist
Royal Surrey NHS Foundation Trust —Epsom
- £13.57 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13h
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
11d
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
1d
E-Commerce Customer Support Associate (Full Time)
MadFun Ltd —Lingfield
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Profit sharing
Quick apply
8d
Customer Services Consultant - Ealing, London
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
6d
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
14d
1st Line Support Analyst
FluidOne —Camberley
- £25,000 - £30,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
12d

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helpdesk support jobs near esher, sry

Helpdesk Specialist

Masters Of Mindset Ltd. -
Uxbridge

Quick apply

Job details

Full-time
£35,000 - £38,000 a year
14 hours ago

Benefits

Company pension
Company events
Referral programme

Qualifications

Microsoft Windows Server
Customer service
GCSE
LAN
Windows
Technical support
DHCP
ITIL
IT support
DNS
Mobile device management
IT
Active Directory
Help desk
VPN

Full job description

Job description

We are Masters of Mindset LTD., and we are a global sales management company that specialises in building hire performance sales teams for large corporate global clients around the world.

With a rapid growth plan in place and our operations ever expanding, we now call upon someone experienced in IT support to join our team at our HQ in Uxbridge, North-West London.

The Helpdesk Specialist will provide hands-on Tier 1 and Tier 2 technical support to colleagues across the UK office, working across two nearby sites. The role is fully office-based, covering night-to-night helpdesk, desktop, application, network, and telephone support while maintaining strong assets, documentation, and security standards.

The post holder will work closely with local operations, global IT teams, and approved third-party suppliers to keep users productive, resolve issues quickly, and support small technology rollouts, office moves, and continuous service improvement.

Hours: 5pm – 1am (Mon-Fri and 1 Sat a month)

Job Type: Full-time

Strictly office based.

Salary: £35,000.00 per year

Responsibilities:

Provide Tier 1 and Tier 2 support in person, by phone, and through the ticketing system, ensuring users receive timely, professional assistance.
Log, triage, prioritize, resolve, and update incidents and service requests in line with service levels, escalating to internal teams or suppliers where required.
Support laptops, desktops, mobile devices, printers, scanners, peripherals, meeting room technology, Wi-Fi, and VPN connectivity.
Deploy equipment, including operating system setup, application installation, endpoint enrolment, and replacement device preparation.
Administer joiner, mover, and leaver processes, including user accounts, permissions, mailbox access, MFA/password support, equipment provisioning, and secure returns.
Support core business platforms, including productivity/collaboration tools, telephony/contact center systems, remote support tools, and endpoint management platforms.
Assist with basic network and infrastructure tasks, including patching checks, cabling, desk moves, office technology setup, firewall/VPN checks, and liaison with network teams.
Maintain accurate documentation, asset records, license information, knowledge base articles, support notes, and standard operating procedures.
Follow agreed security, data protection, change management, and health and safety processes, including the reporting and escalation of suspected security incidents.
Contribute to IT projects, technology rollouts, and continuous improvement activity across both UK sites.

Essential Skills and Exeperience:

Previous experience in an IT help desk, service desk, or desktop support role, covering both first-line and second-line support.
Strong troubleshooting ability across Windows 10/11 laptops and desktops, standard business applications, printers, and peripherals.
Working knowledge of Microsoft 365 or equivalent productivity platforms, including email, calendars, collaboration tools, file storage, and user support.
Experience supporting user accounts, groups, permissions, password resets, and MFA using directory/identity management tools.
Understanding of networking fundamentals, including LAN, Wi-Fi, DNS, DHCP, VPN, and basic connectivity troubleshooting.
Experience using ticketing systems and working to service levels, priorities, and clear communication updates.
Ability to build and deploy end-user devices using imaging, endpoint management, or similar device management processes.
Confident working independently on site, moving between two nearby locations, and managing competing support priorities.

Desirable experience or ability to learn:

Exposure to mobile device management, AV/meeting room support, or contact center/telephony platforms.
Experience with endpoint management, remote monitoring, patch management, remote support tools, or similar platforms.
Relevant IT qualifications or practical knowledge of ITIL/service management, change control, and common security practices.

Working conditions and physical requirements:

This is a fully on-site role. The successful candidate must be able to work across both UK sites during the shift as business needs require; hybrid or remote work is not available.
The role may involve planned weekend work, occasional adjusted hours, participation in incident support, and support for office moves or maintenance activities.
The role involves hands-on equipment work, including setting up desks, installing monitors, PCs, printers, and network/peripheral equipment.
The post holder must be able to safely lift, carry, move, or install IT equipment up to 25 kg using appropriate manual handling techniques, assistance, or handling aids where required.
All work must be carried out safely and professionally in line with company policies, Health and Safety at Work etc. Act 1974, UK data protection requirements, and internal security standards.

Job Type: Full-time

Pay: £35,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Referral programme

Ability to commute/relocate:

Uxbridge UB8 1UX: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 2 years (required)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk support jobs in esher, sry

Helpdesk Specialist

Connect EPR Helpdesk Support

Customer Service Agent

IT Helpdesk Officer - Kings Cross/All across London

IT Support Engineer

Customer Service Agent (20hrs per week)

IT Helpdesk Officer

Business Support Assistant/IT Assistant

Freshdesk coordinator

Helpdesk Support Officer

Senior Administrative Support Assistant

Front of House - Receptionist

Helpdesk Technician

First Line Support / Helpdesk Engineer - Hybrid

Second Line Support Analyst – RCJ & Judicial

Junior Helpdesk Support Technician

E-Commerce Customer Support Associate (Full Time)

Customer Services Consultant - Ealing, London

Analyst – Desktop Support

1st Line Support Analyst

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