Delivery operations manager Work, Jobs in Essendon, Hrt (with Salaries)

Partner Operations Manager
DNA Payments —London
- Continuous improvement
- Employee assistance programme
Quick apply
1d
Service Delivery Senior Manager (Operations)
Indra Group UK & Ireland —London
- Hybrid work
- Engineering
- Bachelor's degree
- Contracts
- Work from home
- Employee assistance programme
Quick apply
Project Manager (Onboarding & Delivery Operations)
Littlepay —London
- Hybrid work
- PMP
- Project management
- Bachelor's degree
- Employee assistance programme
Quick apply
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Director of Programme Delivery, Governance & Operations
Wrisk —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
Courier Operations Manager
Mango Logistics Group —London
- Full-time
- Leadership
Operations delivery lead (Europe)
SECCL —London
- Full-time
- Hybrid work
- Bar
- Employee discount
8d
Logistics Operations Senior Courier Manager , TikTok Shop UK
TikTok —London
- Engineering
- Bachelor's degree
Technical Client Operations Manager
JustPark —London
- Full-time
- Hybrid work
- Microsoft Office
- Driving
- Free parking
Quick apply
1d
Manager, Visual Merchandising Operations - INTL
ILIA, Inc. —London
- Full-time
- Hybrid work
- Merchandising
- Continuous improvement
- Travel
- Annual leave
Quick apply
11d
Project Manager - Pensions & Operations Change Delivery
PIC —London
- Full-time
- Hybrid work
- Project management
- Financial services
- Leadership
- Annual leave
Quick apply
Delivery Operations & Content Manager - Bid Management
Gallagher —London
- Employee stock purchase plan
- Life insurance
1d
VRES Contact Centre Manager
Metropolitan Police —Charlton
- £37,510.00 - £45,207.75 a year
- Weekend availability
- Customer service
- Microsoft Office
- Analysis skills
5d
Operations Manager, Heathrow
Chanel —London
- Full-time
- Management
- Microsoft Office
- Employee assistance programme
- Employee discount
8d
Investment Operations Initiatives Delivery Manager
Legal & General Investment Management —London
- Communication skills
- Employee discount
1d
Operations delivery lead - Trading
SECCL —London
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Employee discount
Director, Delivery Operations - Learner Acquisition
Multiverse —London
- Full-time
- Hybrid work
- Gym membership
- Life insurance
Quick apply
Outbound Operations Shift Team Leader
Monica Vinader —London
- Travel
- Leadership
- Communication skills
Quick apply
12h
Operations Manager - Stratford, Westfield
Sephora —London
- Weekend availability
- Analysis skills
- Leadership
- Communication skills
- Employee discount
Investment Operations Initiatives Delivery Manager
LegalAndGeneral —London
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
1d

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delivery operations manager jobs near essendon, hrt

Partner Operations Manager

DNA Payments -
London

Quick apply

Job details

1 day ago

Benefits

Company pension
Employee assistance programme

Qualifications

Continuous improvement
Scalability

Full job description

About us

Founded in 2018, we are one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and Europe. We help businesses receive payments either through POS systems (the ones you tap your card on) or online. Recently listed in the top 50 fintech start-ups by Beauhurst.

We raised £100 million through Alchemy and currently process over £1.2bn a month, servicing over 60,000 customers across the UK & Europe.

DNA is made up of nine subsidiaries (and counting), DNA Payments, 123Send, Optomany, Opto KZ, Active Payments, EFT Solutions, Kwalitas, FPMS and Card Cutters. There are 350 of us across our head office in London, regional offices in the UK and Kazakstan.

We are growing quickly and are on the lookout for the very best talent to help us achieve our mission; to be a Pioneering Payments Provider, Powering businesses to thrive.

Job Summary:

As Partner Operations Manager at DNA Payments, you will be the responsible for operationally supporting our largest Partners.

Job Description:

Own operational service delivery for assigned strategic partners, ensuring all operational queries, incidents, and support requests are managed within agreed SLAs.
Act as the primary operational point of contact and escalation lead for partner support-related matters.
Proactively monitor operational performance, identifying trends, risks, and opportunities for service improvement against agreed KPIs and SLAs.
Lead regular operational governance calls with assigned partners to review:

o Open issues

o Incident Trends

o Service Performance

o Process improvements

o Upcoming roadmap items and operational readiness.

Coordinate cross-functional teams including Operations, Risk, Product, and Technical Support to drive timely issue resolution and delivery.
Maintain clear visibility of partner operational health, ensuring risks, blockers, and escalations are communicated effectively internally and externally.
Support continuous improvement initiatives to enhance partner experience, operational efficiency, and service scalability.
Work proactively with assigned partner accounts to define operational roadmaps, rollout plans, and delivery priorities.
Monitor delivery against agreed roadmaps, milestones, and partner commitments.
Ensure all internal stakeholders and resources remain aligned to partner priorities and delivery timelines.
Work closely with partners to implement new products and services in a controlled and operationally robust manner.
Maintain a strong understanding of commercial agreements, strategic objectives, and ongoing revenue performance to support effective partner management.

Required skills

Experience: Minimum of 18 months experience in a support or customer facing role.
Technical Knowledge: Familiarity with payment processing solutions and related technologies.
Customer-Centric: A strong focus on client satisfaction and a proactive approach to solving merchant queries/needs.
Multi-Tasking: Ability to work across multiple partners at the same time

What’s in it for you?

You’ll work with a collaborative team and join a fast-growth fintech where you’ll get the chance to learn and develop, and if that’s not enough, you also receive the following benefits.

25 days holiday per year
Private Medical
Life Assurance
Ride to work
Access to self-learning platform
Bookboon
Income Protection
Workplace Pension
Employee Assistance Programme

Educate, Discover & Inspire

At DNA Payments, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate and promote an inclusive environment where all employees feel valued, respected, and empowered.

Join us in creating a workplace that reflects the diverse world and customers we serve.

Should you require any reasonable adjustments throughout the interview process, please make us aware.

Quick apply

Refine Your Search

delivery operations manager jobs in essendon, hrt

Partner Operations Manager

Service Delivery Senior Manager (Operations)

Project Manager (Onboarding & Delivery Operations)

Massimo Dutti Operations Manager- Regent Street

Director of Programme Delivery, Governance & Operations

Courier Operations Manager

Operations delivery lead (Europe)

Logistics Operations Senior Courier Manager , TikTok Shop UK

Technical Client Operations Manager

Manager, Visual Merchandising Operations - INTL

Project Manager - Pensions & Operations Change Delivery

Delivery Operations & Content Manager - Bid Management

VRES Contact Centre Manager

Operations Manager, Heathrow

Investment Operations Initiatives Delivery Manager

Operations delivery lead - Trading

Director, Delivery Operations - Learner Acquisition

Outbound Operations Shift Team Leader

Operations Manager - Stratford, Westfield

Investment Operations Initiatives Delivery Manager

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