Fundraising coordinator Work, Jobs in Essendon, Hrt (with Salaries)

Supporter Care Coordinator
Prospectus —London
- £32,826.19 a year
- Temporary
- Hybrid work
- CRM software
- Customer service
- In-person
Quick apply
4d
Communications & Engagement Coordinator
International Rescue Committee —London
- £46,988 - £54,820 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Event Coordinator
Brand Revolutions —London
- Microsoft Excel
6 month FTC Coordinator, Business Management
Brookfield Asset Management —London
- Overtime
High-Value Coordinator
Anthony Nolan —London
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Annual leave
- Employee assistance programme
13d
Events Coordinator (Challenges)
Norwood —London
- £27,316 - £33,387 a year
- CRM software
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
19h
Fundraising Coordinator
Garden House Hospice Care —Letchworth
- Up to £29,500 a year
- Part-time
- Management
- Hospice
- Communication skills
Community Collection Tin Coordinator - North Yorkshire
AlzheimersSociety —London
- Call to connect

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fundraising coordinator jobs near essendon, hrt

Supporter Care Coordinator

Prospectus
London

Quick apply

Job details

Temporary | Full-time
£32,826.19 a year
4 days ago

Qualifications

CRM software
Customer service
Fundraising
Relationship management
Communication skills
Marketing

Full job description

Location: Central London, hybrid (Tuesday to Thursday in office)
Contract: Temporary, ongoing
Hours: Full-time, 37.5 hours per week
Salary: £16.79 per hour (+ holiday) (£32,826.19 salaried equivalent)
Start Date: ASAP

Prospectus is proud to be partnering with a well-established international charity to recruit a Temporary Supporter Care Coordinator to join their collaborative fundraising team.

Working in a close-knit team you will play a key role in delivering an outstanding supporter experience while ensuring accuracy, efficiency, and empathy in all interactions.

Responsibilities:

Act as the first point of contact for supporter enquiries via phone, email, and post, managing a high volume of inbound requests
Provide professional, empathetic, and timely responses, resolving queries and escalating where necessary
Maintain and update supporter records using Microsoft Dynamics 365 (including Direct Debit changes, preferences, and opt-ins/outs)
Process donations accurately and ensure prompt acknowledgements
Handle complex or exceptional cases outside of outsourced contact centre operations
Support fundraising campaigns, including administrative support for mailings and seasonal initiatives (e.g. Christmas card campaigns)
Use personalised templates to ensure communications reflect the organisation’s tone of voice
Monitor and feedback on trends in supporter queries to improve processes and service delivery
Work closely with internal teams and external partners to ensure a seamless supporter journey
Prioritise a busy workload to meet service standards and response timeframes

About You:

Recent experience in a supporter care, customer service, or database-focused role within the not-for-profit sector
Confident using CRM/database systems (ideally Microsoft Dynamics 365)
Exceptional attention to detail and a process-driven approach
Strong written and verbal communication skills, with the ability to personalise responses and demonstrate empathy
Comfortable handling sensitive data with strict confidentiality and working to compliance standards
A proactive, flexible team player with a “hands-on” attitude and willingness to support where needed
Proven ability to manage competing priorities and meet deadlines in a fast-paced environment

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Pay: £32,826.19 per year

Work Location: Hybrid remote in London E1 8PR

Quick apply

Refine Your Search

fundraising coordinator jobs in essendon, hrt

Supporter Care Coordinator

Communications & Engagement Coordinator

Event Coordinator

6 month FTC Coordinator, Business Management

High-Value Coordinator

Events Coordinator (Challenges)

Fundraising Coordinator

Community Collection Tin Coordinator - North Yorkshire

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