Patient services representative Work, Jobs in Essendon, Hrt (with Salaries)

Regulatory Investigator
HCPC —London
- £35,203 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
Quick apply
13d
Rehab Services Lead
Cleveland Clinic London —London
- Full-time
- Annual leave
- Employee assistance programme
6d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Technical Services Manager
ISS Facility Services —Stevenage
- £60,000 - £62,000 a year
- Contracts
- In-person
- Mechanical knowledge
Quick apply
Medical Information Specialist - US Hours
EVERSANA —London
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Quick apply
13d
Scrub Nurse
SpaMedica —Wembley
- £40,335 - £44,374 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
Customer Service Representative
Globus Medical —Elstree
- Full-time
- Customer service
- English
- Microsoft Office
Scheduling/Office Assistant
Clinical Lead/Deputy Manager —London
- £24,420.00 - £47,250.34 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
Quick apply
1d
Dental Sales Representative
IQVIA —London
- Sales
- Business development
- Driving
- Employee discount
- Gym membership
8d
Learning Support Assistant (casual)
Hillingdon Council —Uxbridge
- £15.68 - £15.91 an hour
- Administrative experience
- IT
- Communication skills
- Employee discount
13d
Volunteer Retail Assistant - Haldens
Isabel Hospice —Welwyn Garden City
- Part-time
- Customer service
- Merchandising
- Organisational skills
Quick apply
8d
Account Manager | Healthcare
Health & Tech —London
- Full-time
- Analysis skills
- Annual leave
Quick apply
14d
Clinical Document Management Learning Manager
Novartis —London
- £49,140 - £91,260 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Contracts
Billingual Patient Services Rep - English and Finnish
MiniMed —Watford
- Full-time
- Sales
- Customer service
- English
10d
Training Hub Administrator
The Confederation, Hillingdon CIC —Hillingdon
- £25,000 - £30,000 a year
- Microsoft Office
- Administrative experience
- SharePoint
Quick apply
6d
Virtual Dental Key Account Manager
IQVIA —London
- Remote
- Sales
- No degree
- IT
- Employee discount
- Gym membership
Volunteer Retail Assistant, Hatfield
Isabel Hospice —Hatfield
- Part-time
- Customer service
- Merchandising
- Organisational skills
Quick apply
8d
TB Inclusion Case Worker
Whittington Health NHS Trust —London
- £47,951 - £56,863 a year
- Part-time
- English
9d
Cancer Improvement Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £66,274 - £73,496 a year
- Full-time
- Negotiation
8d
Supporter Care Admin Volunteer
Isabel Hospice —Welwyn Garden City
- Part-time
- Hospice
Quick apply

I want to receive the latest job alerts for patient services representative in essendon, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Regulatory Investigator

HCPC
London

Quick apply

Job details

Permanent | Fixed term contract
£35,203 a year
13 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
HCPC
Leadership

Full job description

No of Vacancies: Multiple

Contract Type: Permanent and Fixed Term Full Time

Working Pattern: Hybrid with a minimum 1–2 days per week in the office, (3 whilst training)
Rewards and Benefits: 30 days holiday+ bank, 8% employer pension contribution, enhanced Employee Assistance and reward scheme

Job Role

We’re growing our teams and hiring, Regulatory Investigators, who will be responsible for investigating serious concerns about Health and Care professionals, assess risk and make evidence-based decisions to protect the public whilst managing a varied caseload of ‘Registrant’ fitness to practise complaints. This is a fast-paced and demanding role, requiring strong organisation, adaptability, and attention to detail. You will manage multiple, changing priorities whilst maintaining accurate records, using a Case Management System and apply disciplinary and regulatory law to prepare case bundles for panel review.

Your responsibilities will include:

Managing your own case load to identify, prioritise and escalate cases appropriately, including consideration for Interim Orders on high-risk cases.
Continual evidence gathering, preparing case bundles ready for presentation to a panel within agreed timescales.
Investigate and progress a varied caseload effectively, reviewing fitness to practice, misconduct and non-compliance against set professional standards.
Provide sensitive case updates in a timely professional manner to stakeholders.
Proactively chase information via outbound calling and email correspondence to progress cases effective

You will work closely with a wide range of internal and external stakeholders:

Patients and members of the public
Courts and legal representatives
Police and safeguarding bodies
Other regulators and multi-agency partners

What we're looking for

This Regulatory Investigator role offers the opportunity to gain experience about regulatory law within the Health & Care professions we regulate. We are keen to hear from candidates with existing legal, case management, investigation or regulatory experience. We’re looking for candidates that can:

Work under pressure with minimal supervision, investigating, gathering, and evaluating evidence to ensure cases are prepared in line with SLA’s and KPI’s
Communicate with a range of stakeholders with a clear confident, professional tone, via inbound and outbound calls, written correspondence, emails and in-person meetings, providing exceptional levels of customer service.
Plan and organise own high-volume caseload effectively with minimal supervision. Identify, prioritise, and escalate high-risk cases appropriately.
Use analytical decision-making with strong judgement skills to make sound, evidence-based decisions on case progression, Interim Orders and closure.
Maintain accurate records using a range of technology, MS Outlook Word, Excel, Case Management Systems.
Manage sensitive data confidentially, adhering to guidelines, polices, disciplinary and regulatory law and deal with a range of subject matters and material which are often sensitive and difficult, which may be upsetting.

Important information

Candidates must have the right to work in the UK.
We conduct original document checks, as part of pre-employment screening.
Candidates require a Disclosure and Barring Service (DBS) criminal record check.
We are unable to provide feedback at application stage.

Application process

To apply submit your CV and supporting statement demonstrating how you meet the job role and essential criteria.
Applications without a supporting statement may not be viewed.
Assessment days will be held on-site at our London office.
We reserve the right to close vacancies early due to high application volumes and therefore encourage you to apply early.
Advert closing date: 14 August 2026
Shortlisting: weekly, apply early to ensure your application is considered.
Contact calls: Our recruitment team may call you to discuss your application
Assessment centre dates: Tuesday 21 July, Tuesday 8 September, Monday 14 September, Thursday 17 September, Tuesday 6 October
Candidates will only be required to attend one onsite assessment AM or PM and will be notified within five working days of the outcome.

Equality, Diversity, and Inclusion

HCPC's vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. Please refer to HCPCs Behavioural Standards Framework.

Job Types: Permanent, Fixed term contract

Pay: £35,203.00 per year

Work Location: Hybrid remote in London SE11 4BU

Quick apply

Refine Your Search

patient services representative jobs in essendon, hrt

Regulatory Investigator

Rehab Services Lead

Customer Care Coordinator

Technical Services Manager

Medical Information Specialist - US Hours

Scrub Nurse

Customer Service Representative

Scheduling/Office Assistant

Dental Sales Representative

Learning Support Assistant (casual)

Volunteer Retail Assistant - Haldens

Account Manager | Healthcare

Clinical Document Management Learning Manager

Billingual Patient Services Rep - English and Finnish

Training Hub Administrator

Virtual Dental Key Account Manager

Volunteer Retail Assistant, Hatfield

TB Inclusion Case Worker

Cancer Improvement Manager

Supporter Care Admin Volunteer

I want to receive the latest job alerts for patient services representative in essendon, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected