Business specialist Work, Jobs in Euxton, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
3d
Business Adviser (B2B Sales)
Anderson Brookes Insolvency Practitioners —Chorley
- £25,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- No experience needed
- Business development
- Free parking
Quick apply
4d
Creative Marketing & Brand Executive
The Odd Chair Company —Leyland
- £29,000 - £32,000 a year
- Full-time
- CRM software
- Social media management
- Travel
- Free parking
Quick apply
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Internal Communications Manager
BAM UK & Ireland —Salford
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Liverpool
- Temporary
- Customer service
Client Services Manager
Staci —Blackburn
- Up to £123,456,789 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
20h
Business Analyst – Consumer Duty
Projentum —Liverpool
- £550 a day
Communications Lead - European Environmental Projects
Countryscape —Manchester
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Bachelor's degree
- Work from home
Quick apply
4d
E-Commerce Marketplace Specialist
FW Style Limited —Chorley
- £28,000 - £32,000 a year
- Full-time
- Sales
- Social media management
- In-person
Quick apply
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Data Protection Analyst
The Granite Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Analysis skills
- Flexible schedule
Quick apply
1d
Specialist, Content Producer
Pearson —Manchester
8h
Field / Desk Hybrid Engineer - North West
Davies —Preston
- Full-time
- Remote
- Continuous improvement
- Employee assistance programme
- Employee discount
Project Manager - Health Tech (THRIVE)
Inform People —Manchester
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Analysis skills
- Project management
- Annual leave
- Work from home
Quick apply
Safer Travel Officer
Amulet —Preston
- £13.45 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
16h
Social Media Marketing Specialist – Chorley, Lancashire
Health and Fitness Education —Chorley
- Full-time
- Social media management
Commercial Manager
Northridge Care Group —Preston
- Up to £60,000 a year
- Full-time
- Business development
- Analysis skills
- In-person
- Free parking
- Annual leave
Quick apply
8d
Content creator
Ox Resin Ltd —Manchester
- £25,000 - £40,000 a year
- Part-time
- Hybrid work
- Driving
- In-person
- Free parking
Quick apply
10d
Customer Escalations Officer
Perch Group —Blackpool
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Referral programme
Quick apply

I want to receive the latest job alerts for business specialist in euxton, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year
3 days ago

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building

Why work for ESB International?

Our amazing customer focus and service to our clients
Along with our deep commitment to our learners and
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

business specialist jobs in euxton, lan

Head of Customer Experience

Business Adviser (B2B Sales)

Creative Marketing & Brand Executive

Customer Support & IT Advisor

Internal Communications Manager

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Client Services Manager

Business Analyst – Consumer Duty

Communications Lead - European Environmental Projects

E-Commerce Marketplace Specialist

Customer Success Manager

Data Protection Analyst

Specialist, Content Producer

Field / Desk Hybrid Engineer - North West

Project Manager - Health Tech (THRIVE)

Safer Travel Officer

Social Media Marketing Specialist – Chorley, Lancashire

Commercial Manager

Content creator

Customer Escalations Officer

I want to receive the latest job alerts for business specialist in euxton, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected