communication specialist Work, Jobs in eversley, ham (with Salaries)

Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Administrator
Hays Specialist Recruitment Limited —Farnborough
- £15 an hour
- Hybrid work
- Customer service
5d
Overseas Patients Co-ordinator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Part-time
- Administrative experience
- Communication skills
2d
Operational Change Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Travel
Administrative Assistant
Hawley Woods School —Hawley
- £28,042 - £29,256 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
11d
Talent Associate
Montu UK —Winnersh
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
9h
Experiential Technician Scotland
TaylorMade Golf Company —Basingstoke
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
4d
Business Change Specialist
Montu UK —Winnersh
- £55,000 - £65,000 a year
- Full-time
- Travel
VodafoneThree - Talent Specialist - Skills & Capabilities
Vodafone —Newbury
- Full-time
- Hybrid work
- Employee discount
1d
Contract - Project Administrator Specialist
Honda —Bracknell
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Flexitime
- Work from home
1d
Event Steward / SIA
Stambridge Group Ltd —Farnborough
- £12.71 - £13.10 an hour
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Operations Assistant
Carb'n-Off Ltd. —Wokingham
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Research Facilitator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Part-time
1d
Graduate Trainee
Unicorn Orange —Farnham
- From £26,000 a year
- Full-time
- SQL
- Bachelor's degree
- In-person
- Free parking
- Work from home
Quick apply
Patient Experience & Practice Co-ordinator
Rodger Duckworth Physiotherapy Practice / The Grange —Wokingham
- £25,263 - £28,421 a year
- Part-time
- Hospitality
- Customer service
- English
- Free parking
Quick apply
7d
Customer Champion
Tapi —Farnborough
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Specialist - Marketing
Wesco —Bracknell
- Full-time
- Marketing
- Bachelor's degree
- Travel
Imaging Training Specialist
ICON Plc —Reading
- Full-time
- Travel
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Communications Specialist
Infor —Farnborough
- English
- Marketing

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communication specialist jobs near eversley, ham

Customer Journey Improvement Specialist

Montu UK -
Winnersh

Apply Now

Job details

Full-time
£55,000 - £62,500 a year

Benefits

Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave

Full job description

The role is remote for people based in the UK

What is the job?

We are looking for a hands-on, delivery-focused Customer Journey Improvement Specialist to help turn improvement ideas into real, operational change. This role is about making things happen - quickly - in a fast-growing, highly regulated healthtech environment.

You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey. From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements.

You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits. This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action - someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike.

What will you be doing?

Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes.
Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations.
Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes.
Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement.
Own discrete projects and workstreams, while supporting the wider business on larger programmes as required.
Translate insights into clear process documentation (process maps, SOPs, work instructions, controls).
Facilitate workshops to align stakeholders on current state, future state, and implementation actions.
Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment.
Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality.
Identify risks, blockers, and dependencies early and escalate pragmatically, whilst remaining solution-oriented.
Drive standardisation and right-first-time ways of working across operational teams.
Use data, customer feedback, and complaints insights to prioritise and shape improvements.
Support change adoption through training, communication, and ongoing feedback loops.
Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift.
Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection.
Define success measures of initiatives at the outset and use these to validate success/control once delivered.
Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements.

What do you need?

Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments.
Demonstrable ability to move quickly from analysis to action and deliver tangible change.
Solid stakeholder management and facilitation skills across cross-functional teams.
Experience supporting project delivery or working within structured and semi-structured project environments.
Willingness to travel to our HQ in Winnersh from time to time

What we offer:

Competitive salary
25 days holiday (rising to 27 after one year and 30 after three years) + bank holidays
5% matched pension
Private Healthcare Scheme
Cycle-to-work scheme
Enhanced Maternity & Paternity Leave
Opportunities for development and growth
A dynamic and supportive work environment

About Montu

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.

Compensation Range: £55K - £62.5K

Apply Now

Refine Your Search

communication specialist jobs in eversley, ham

Customer Journey Improvement Specialist

Administrator

Overseas Patients Co-ordinator

Operational Change Specialist

Administrative Assistant

Talent Associate

Experiential Technician Scotland

Head of Projects - Reading, UK

Business Change Specialist

VodafoneThree - Talent Specialist - Skills & Capabilities

Contract - Project Administrator Specialist

Event Steward / SIA

Operations Assistant

Research Facilitator

Graduate Trainee

Patient Experience & Practice Co-ordinator

Customer Champion

Specialist - Marketing

Imaging Training Specialist

Communications Specialist

I want to receive the latest job alerts for communication specialist in eversley, ham

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