Hotel & accommodations senior management occupations Work, Jobs in Eversley, Ham (with Salaries)

House Manager - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- £32,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Gym membership
9d
Head of Hospitality
Sodexo —Ascot
- Up to £55,000 a year
- Monday to Friday
- Hospitality
- Microsoft Office
- IT
Quick apply
Hotel General Manager
The Retreat Elcot Park —Newbury
- £70,000 - £80,000 a year
- Full-time
- Hotel
- Resort
- Referral programme
Quick apply
Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
Hotel - Duty Manager
Premier Inn —Fleet
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Spa Duty Manager
Pennyhill Park Hotel & Spa —Bagshot
- £29,870 a year
- Hotel
- Organisational skills
- Guest services
- Employee assistance programme
- Employee discount
Assistant General Manager
Inspired Villages —Reading
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
9d
Front Office Manager (M/F/X)
IBIS BUDGET —Hounslow
- £30,000 - £33,000 a month
- Weekend availability
- Bar
- English
- Hotel
- Employee discount
Quick apply
Assistant Manager
The Wellington Arms —Hook
- Up to £30,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
Quality Manager - Sheraton Heathrow Hotel
Marriott International, Inc —West Drayton
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
- Referral programme
12d
Front Office Manager
Harbour Hotel Guildford —Guildford
- Full-time
- Hotel
- Front desk
- IT
- Employee assistance programme
Quick apply
8d
Hotel Duty Manager
Premier Inn —Farnborough
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
10d
Hotel Duty Manager
AccorHotel —Liphook
- £33,500 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
Duty Manager
Regency Park Hotel —Thatcham
- Full-time
- Hospitality
- Computer literacy
- Hotel
- Employee discount
Quick apply
8d
Hotel Night Manager
Ridgevale Estates Limited —Windsor
- Weekend availability
- Bar
- Hotel
- IT
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager (Nights)
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £12.71 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Supervising experience
- Employee discount
Quick apply
Duty Manager
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £12.90 an hour
- 12 hour shift
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
Hotel Restaurant - Duty Manager
Premier Inn —West Drayton
- Up to £14.36 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
10d
Property Supervisor
Warner Leisure Hotels —Englefield Green
- £31,000 a year
- Full-time
- Maintenance
- Hotel
- Guest services
- Free parking
- Annual leave
10d
Live-In Paid Hospitality Internship
River Arts Club —Maidenhead Riverside
- £12,000 a year
- Full-time
- Hospitality
- Hotel
- Human resources
Quick apply
1d

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House Manager - West Court Retreat

Nirvana Spa & Leisure Ltd -
Finchampstead

Apply Now

Job details

£32,000 a year
9 days ago

Benefits

Employee discount
Gym membership
Referral programme
Sick pay

Qualifications

Hospitality
Organisational skills
Leadership
Communication skills

Full job description

Overall aim of the job:

We are seeking an experienced, professional House Manager to join the management team at West Court Retreat. This role offers the opportunity to drive service excellence and contribute to the hotel's continuous growth and customer experience improvements.

The ideal candidate will oversee daily operations, ensuring the highest standards of service, facility presentation, and staff performance.

Please note, West Court Retreat is not on a public transport route, so please consider necessary travel arrangements.

Key Responsibilities:

Operations Management: Oversee hotel operations during shifts, ensuring high presentation standards and efficient performance across departments.
Staff Supervision: Motivate and manage staff across departments, ensuring consistent service excellence and the identification of training needs.
Customer Experience: Handle guest check-ins/outs and resolve customer enquiries or issues, striving to exceed guest expectations.
Health & Safety: Collaborate with the Group Health & Safety Manager to ensure compliance with safety standards, provide first aid when needed, and oversee emergency procedures.
Maintenance Support: Work with the Maintenance Manager to identify and communicate maintenance needs, ensuring smooth hotel operations.
Revenue & Performance: Assist the General Manager with business opportunities, occupancy strategies, and achieving financial targets, including monitoring daily revenue and cost control.
Communication & Coordination: Ensure smooth communication between departments, manage daily operational challenges, and act as the central point for resolving guest and staff concerns.
Event & Guest Engagement: Coordinate events and initiatives that enhance guest experiences and community engagement.

Skills & Competencies:

Leadership & Motivation: Ability to lead and inspire teams, foster a collaborative work environment, and manage cross-departmental responsibilities.
Problem-Solving: Proactive and solution-oriented with a "can-do" attitude, able to resolve issues quickly and effectively.
Organisational Skills: Strong planning and multitasking capabilities, thriving under pressure.
Customer-Centric: Passionate about delivering exceptional service to both guests and staff, with a focus on customer satisfaction.
Communication: Excellent interpersonal and communication skills, able to handle guest inquiries and staff management efficiently.
Flexibility: Willing to work evenings, weekends, and holidays, and cover overnight shifts when necessary.

Experience:

Minimum of 3 years' experience in a Duty Management role within the hospitality or leisure industry.
Proven experience in a customer-focused environment with a high standard of service delivery.

What we’ll offer you:

Full Membership to Nirvana Spa and Gym 108
Life Assurance (4 x Annual Salary)
Medical Cash plan *
Thrive Mental Health App
Complimentary guest passes
Discounts on selected products
Company sick pay *
Recognition & reward company days out
Paid breaks
Employee Referral Scheme

(* upon successful completion of probationary period)

Equal Opportunities

Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and in most cases unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.

We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straight forward as possible and we will not ask for unnecessary information. Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be short listed/selected solely on the basis of capability.

Apply Now

Refine Your Search

hotel & accommodations senior management occupations jobs in eversley, ham

House Manager - West Court Retreat

Head of Hospitality

Hotel General Manager

Duty Manager

Hotel - Duty Manager

Spa Duty Manager

Assistant General Manager

Front Office Manager (M/F/X)

Assistant Manager

Quality Manager - Sheraton Heathrow Hotel

Front Office Manager

Hotel Duty Manager

Hotel Duty Manager

Duty Manager

Hotel Night Manager

Duty Manager (Nights)

Duty Manager

Hotel Restaurant - Duty Manager

Property Supervisor

Live-In Paid Hospitality Internship

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