Front desk agent Work, Jobs in Everton, Bdf (with Salaries)

Receptionist
Holiday Inn London - Luton Airport —Luton
- Full-time
- Customer service
- Hotel
- Front desk
Quick apply
4d
Guest Service Agent - Casual
N3 Hospitality Management Ltd —Cambridge
- £12.71 an hour
- Hospitality
- Bar
- Hotel
- Free parking
Quick apply
14d

More jobs to discover

Find similar jobs that you might be interested in.

Guest Service Agent - Casual
N3 Hospitality Management Ltd —Cambridge
We are looking for a high-energy, versatile Guest Service Agent who can pivot from a warm welcome at the front desk to crafting a delicious meal in the kitchen…
£12.71 an hour
Quick apply
14d
Reservations Agent - Restaurant Group
Thesleff Group —London
Excellent telephone manner and written communication skills. Respond to guest enquiries via telephone, email, and other communication channels.
£15 an hour
Quick apply
2d

I want to receive the latest job alerts for front desk agent in everton, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk agent jobs near everton, bdf

Receptionist jobs in Luton

Telephone Customer Service jobs in London

Guest Service Agent jobs in Stockport

Guest Service Agent jobs in Newquay

Estate Agent jobs in Derby

Part Time Estate Agent jobs in London

Guest Service Agent jobs in Warrington

Civil Service jobs in Hampshire

Receptionist jobs in Middlesbrough

Receptionist jobs in Rotherham

Receptionist jobs in Lincoln

Receptionist jobs in Northamptonshire

Receptionist Immediate Start jobs in London

Part Time Receptionist jobs in Oxford

Receptionist

Holiday Inn London - Luton Airport -
Luton

Quick apply

Job details

Full-time
4 days ago

Qualifications

Customer service
Front desk
Communication skills
Hotel experience

Full job description

Role Overview: As the first point of contact for our guests, the Front Desk Agent plays a vital role in creating a warm and welcoming first impression. Your friendly, knowledgeable service and helpful guidance will reassure guests that they’ve made the right choice to stay with us.
To deliver an exceptional guest experience, you will efficiently check guests in and out, ensure they have everything needed for a memorable stay, and provide outstanding service throughout their visit.
Key Accountabilities: Greet guests warmly and professionally, recognizing IHG Rewards Members and returning guests. Check guests in, issue room keys, and provide information on hotel amenities and room locations. Collect required identification in compliance with local laws during check-in. Answer phones promptly and courteously, handling guest inquiries and requests. Upsell rooms to maximize hotel revenue where appropriate. Record and process all guest calls, messages, requests, questions, or concerns across multiple platforms. Document guest preferences accurately in the system. Check guests out efficiently, resolving any late or disputed charges. Process all cash and credit card transactions following established procedures. Communicate any outstanding guest requests or issues to management for follow-up. Resolve guest complaints or problems using proper service recovery techniques. Adhere to all hotel safety protocols and procedures; report any health, safety, or security concerns immediately. Assist with booking reservations for individuals or groups, processing cancellations, revisions, and updates. Collaborate with other departments to ensure seamless service and guest satisfaction. Perform additional duties as assigned, including guest room tours, assisting with housekeeping requests, and handling special guest needs.
Qualifications & Skills: Previous experience in a front desk or customer service role preferred. Excellent communication and interpersonal skills. Ability to handle multiple tasks efficiently and professionally. Knowledge of hotel reservation systems Opera is a plus. Strong attention to detail and problem-solving skills. Friendly, approachable, and professional demeanor.

INDFOH

Quick apply

Refine Your Search

front desk agent jobs in everton, bdf

Receptionist

Guest Service Agent - Casual

More jobs to discover

I want to receive the latest job alerts for front desk agent in everton, bdf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected