Use your communication flare and problem solving-persistence to help wow clients in an industry easy to disrupt from decades of lacking creativity and lazy practices.
This is a rare opportunity for the right person to be fully trained in a systematic culture which is just descript enough for direction, but flexible enough for innovation, creativity and autonomy of execution – from a company that is fast growing and energetic.
About the Company
EmmersonWills is a growing business consultancy. Our primary service is the design, installation and ongoing support of management systems for our clients throughout the UK. Our main focus, in an ever expanding scope, is the changing and disruption of ISO management systems such as: 9001 Quality, 14001 Environmental and 45001 H&S.
We pride ourselves on being The ISO Simplification Experts, and we continue to wow our growing client base in each interaction which makes for an enjoyable, varied, and satisfying working environment with a diverse range of wonderful and enthusiastic business professionals.
About the Position
Due to our ongoing growth, we are looking for a Trainee Auditor & Consultant. We are looking for a dynamic and driven individual who wants to grow and advance with the business.
This is a diverse role starting with management systems auditing and general procedure writing. Development will be ongoing for you to support our clients with management systems design, implementation, ongoing support and maintenance, all of which inline with the Company’s processes and procedures.
You do not need management systems experience to apply for this position. The successful applicant will have a great attitude, be obsessively organised, and naturally possess exceptional written and verbal communication skills. You’d also possess above average general IT and Microsoft skills. You would be trained and developed in-house, both in ISO, and EmmersonWills’ systems and approach to building and operating management systems for our valued client base.
You’re openminded and diverse in your approach to ‘mucking-in’ in all areas of the business. You’d be an ambassador for the company; always on the look out for business development opportunities with pride in aiding the growth of our services scope and client base. A “can do” attitude that loves challenges and seeks to solve problems is part of our company’s personality & culture, and it will be the same for you.
This is a progression role and as soon as you are able to support clients your position and package will be accelerated accordingly as a qualified Management Systems Consultant & Auditor. Further opportunities such as Lead or Senior Consultant positions are available, should you be driven to desire such positions.
Much of your work will be undertaken on client sites with some remote support working, as such travelling with hotel stays will be required.
Your base will be our Torquay office, and while a flexible hybrid working approach is offered (Torquay office, client sites, and occasionally from home), applicants must live within a commutable distance. Training, which may extend up to a year due to the diverse nature of our work, will take place at our Torquay offices and on client sites.
Working pattern
This role primarily operates Monday to Friday, with regular operational travel and overnight stays, which may involve early mornings and occasional evening work. Weekend work is rare but may be required for specific client needs or business events. Flexibility is essential.
Compensation
Starting salary is £28,000. This is increased upon competition of training and can continue to increase based on performance past £32k; further if you progress to Lead or Senior positions.
Benefits
- Company pension
- Company car*
- Laptop, phone, PPE etc. provided
- Bonus opportunities
*Vehicle options will be provided after training when client visits become a regular requirement. Until then, having access to your own transport is essential.
Leave
31 days (20 holiday + 8 bank holidays + 3 Christmas shutdown)
Responsibilities:
(Non-exhaustive)
- Auditing of management systems
- Design and build of management systems
- Installation of management systems
- Coaching of management systems
- Site inspections
- Collation and presentation of system KPIs
- Chair of management review meetings
- External assessment organisation and representation
- Ongoing support and systems maintenance, including scheduling of annual obligations
- Assistance in increasing the scope of the management systems, and other services as the client may need
- Shadowing of client tasks and then the development of instructional documents; such as processes, forms, policies and procedures
- Account management to achieve all the above with a focus on the very best of customer satisfaction
Essential (E) or Desirable (D)
Skills & competencies:
- Communication of the highest level – company value #1 (E)
- Excellent administrative and organisational skills with a great eye for detail (E)
- Above average skills in Word, Outlook, Excel, PowerPoint (E)
- Business-based degree or demonstrable achievement in customer service. Perhaps a proven sales career thus demonstrating communication and a drive for results (D)
- Demonstrable ISO knowledge and awareness (D)
- Fluency in English (E)
- Valid, full, UK manual car driving license (E)
Personal Characteristics
- Excellent & adaptable communication skills to work with a variety of stakeholders (E)
- A natural and tenacious problem solver (E)
- Proactive in achieving results (E)
- Active personal development (E)
- Ability to work flexibly and independently (E)
- Ability to work proactively and innovatively (E)
Interviews will be on a rolling basis. This will involve an initial phone meeting followed by an invitation to meet in person.
No agency help at this time thank you.
Job Types: Full-time, Permanent
Pay: From £28,000.00 per year
Benefits:
- Company car
- Company pension
Ability to commute/relocate:
- Torquay TQ1 4BD: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Full manual driving licence (required)
Willingness to travel:
Work Location: In person
