Customer care team leader Work, Jobs in Exeter, Dev (with Salaries)

Itsu Team Leader - Service
Scoffs —Exeter
- £13.71 an hour
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee discount
Quick apply
Team Manager - Gaining Access
LiveWest —Clyst Honiton
- £42,400 - £47,100 a year
- Hybrid work
- Management
- Organisational skills
- Leadership
- Annual leave
- Employee discount
8d
Canvassing Team Manager – Milk & More- Residential
Milk & More —Exeter
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Employee discount
Quick apply
3d
Lead Receptionist
Elysium Healthcare —Exeter
- £25,935 a year
- Part-time
- English
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
TEAM MANAGER
Primark —Torquay
- £33,189 a year
- Sales
- Organisational skills
- Leadership
- Annual leave
1h
Team Leader - Engine Room
Ocean —Exmouth
- £12.93 - £13.69 an hour
- Full-time
- Bar
- Leadership
- Annual leave
- Employee assistance programme
14d
UK Team Leader (Chain 2 & 3)
Mountain Warehouse —Exmouth
- £13.77 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
21h
Key Lead - Princesshay, Hollister
AFH STORES UK LIMITED —Exeter
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount

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Team Manager - Gaining Access
LiveWest —Clyst Honiton
Drive customer engagement, including support for vulnerable customers. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually…
£42,400 - £47,100 a year
8d
Senior Account Manager
Bakelite —Barry
What sales actions mean to the profit and loss of the business and to our customers’ profit and loss. The management and optimization of interactions with…
Quick apply

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Itsu Team Leader - Service

Scoffs -
Exeter

Quick apply

Job details

Full-time
£13.71 an hour

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Food safety
Leadership
Communication skills
Category C Licence

Full job description

£13.71 per hour.

Team Leader (itsu) – Lead the Way with Scoffs Group UK

Proud Franchise Partner of itsu |

Are you ready to take the next step in your hospitality journey? Do you have a passion for leading by example,motivating a team,and delivering amazing customer experiences? If so,Scoffs Group UK has a place for you.

As one of the UK’s leading franchise operators — and the proud partner behind some of your favourite itsu shops — we’re looking for energetic,reliable Team Leaders to help manage and inspire our in-store teams.

Who We Are

Scoffs Group UK is a major franchise partner in the UK food industry,operating across high-performing brands like Costa Coffee and itsu.

We’re proud to combine the high standards and innovation of the itsu brand with our own Scoffs culture:one that puts people,development,and positivity at the centre of everything we do.

The Role:Team Leader (itsu) - FULL TIME

As a Team Leader,you’ll work closely with the management team to run smooth,efficient shifts. You’ll support the team in both front-of-house and back-of-house operations,helping them deliver the exceptional food quality and customer service that itsu is known for — all while leading by example and living our values.

Your key responsibilities will include:

Leadership & People

Lead your team on shift,supporting smooth operations and a positive working environment
Support and coach new Team Members to help them grow in confidence
Deliver team briefings and support training across food prep,customer service,and hygiene
Step up confidently in the absence of a manager when needed
Promote the 4 itsu qualities and ensure a safe,inclusive,high-energy workplace

Service & Hospitality

Support your team in delivering the 6 Hospitality Steps and exceeding Mystery Shopper expectations
Manage queues,handle service issues quickly,and always lead with a customer-first mindset
Keep displays,dining areas,and FOH presentation to brand standards
Maintain smooth delivery and collection service with drivers and digital customers

Food,Safety & Quality

Ensure high standards of food safety and health & safety (5FSF,5FQF,FIFO,DDD)
Monitor quality and ensure all food is prepped Correct to Recipe (CTR)
Keep cleanliness standards high by following CATC and CAYG procedures
Support management with food safety compliance and 5-star EHO outcomes

Operations & Efficiency

Help maintain productivity across kitchen and front-of-house
Assist with waste tracking and reduction
Report any maintenance or equipment issues promptly
Help implement and uphold shop processes and itsu standards (as per ‘How To’ guides)

What You’ll Bring

You’re a natural people person with a passion for food,service,and team success. Whether you’ve led shifts before or are ready to step up,we’ll support your growth every step of the way.

To shine in this role,you’ll need:

Great communication and leadership skills
A team-first attitude and willingness to roll up your sleeves
Confidence in a fast-paced environment
Strong attention to detail and pride in high standards
Familiarity with food safety and hospitality service (training provided)
Passion for learning and progressing your career

Why Join Scoffs Group UK?

At Scoffs Group,we believe in growing great people. As a Team Leader,you’ll be given every opportunity to develop into more senior roles,supported by a team who want you to succeed.

Here’s what else you’ll enjoy:

Instant Perks with Boostworks – Get exclusive discounts and rewards from day one
We’ve Got Your Back – Access free,confidential support via Life & Progress
Wagestream Access – Get paid when you need it,save smart,and budget wisely
Secure Your Future – Contribute to our Company pension scheme
Learn While You Lead – Gain skills and qualifications through Yuzu Training
Free Meals & Drinks on Shift – Enjoy fresh,delicious itsu food every day you work
️ Perks That Go Beyond You – Get discounts for yourself on & off shift!
Loyalty Pays Off – Earn long service awards and get recognised for your dedication
We Celebrate You – Milestones,wins,and progress don’t go unnoticed
Team Wins = Bonus Time – Help your shop succeed and share in the rewards

Ready to Lead from the Front?

If you’re excited to build your leadership skills and grow within a people-first company,apply now to join Scoffs Group UK — proudly delivering itsu’s fresh,fast future.

Quick apply

Refine Your Search

customer care team leader jobs in exeter, dev

Itsu Team Leader - Service

Team Manager - Gaining Access

Canvassing Team Manager – Milk & More- Residential

Lead Receptionist

TEAM MANAGER

Team Leader - Engine Room

UK Team Leader (Chain 2 & 3)

Key Lead - Princesshay, Hollister

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