Customer experience representative Work, Jobs in Exeter, Dev (with Salaries)

Customer Service Representative
LV= Life & Pensions —Exeter
- £26.23 an hour
- Overtime
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Trainee Customer Service Representative (CSR)
The Pollard Group —Exeter
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Deputy Manager
Iceland —Exeter
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Showroom Advisor
B&Q —Exeter
- £14.10 - £14.37 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Representative (Account Manager)
The Pollard Group —Exeter
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
Quick apply
Pub Team Member
Haven —Exmouth
- Up to £12.71 an hour
- Part-time
- Serving
- Bar
- Customer service
- Employee discount
Quick apply
12d
Operations Manager
EMED Group —Wellington
- £36,000 a year
- Weekend availability
- Management
- Data analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Passenger Assistant - 0.23 Hours
Torbay Council —Torquay
- £24,796 a year
- Call to connect
- Customer service
- English
- Travel
Quick apply
1d
Trading Team Manager Designate
B&Q —Exeter
- £29,000 - £32,000 a year
- Part-time
- Travel
- Annual leave
- Employee assistance programme
Territory Sales Representative
Henkel —Exeter
- Full-time
- Sales
- Communication skills
- Negotiation
- Annual leave
Quick apply
4d
Contracts Manager
Glanua —Exeter
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Electrician
CBRE —Exeter
- Full-time
- AI
Electrical Installer
GreenGenUK —Exeter
- £32,000 - £45,000 a year
- Overtime
Quick apply
General Manager
Marshall Motor Group —Exeter
- Monday to Friday
- Leadership
- Annual leave
- Employee discount
Quick apply
Senior Employee Experience Partner
Met Office —Exeter
- £54,515 - £75,857 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
Quick apply
8d
Service Advisor (PC) - Mercedes-Benz of Exeter
City West Country Ltd —Exeter
- Up to £38,900 a year
- Call to connect
- IT
- Employee assistance programme
- Employee discount
Quick apply
M&E shift supervisor
CBRE —Exeter
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Head of Leakage
South West Water —Exeter
- Analysis skills
- Travel
- Computer networking
- Annual leave
- Employee discount
14h
HR Business Partner
Eaton —South Molton
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Manager
Ecolab Inc. —Exeter
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree

I want to receive the latest job alerts for customer experience representative in exeter, dev

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Representative

LV= Life & Pensions -
Exeter

Apply Now

Job details

Full-time
£26.23 an hour

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills

Full job description

About The Role

We are currently advertising for 12 months contract in our Protection Claims team.

At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures – that’s why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together.

We are currently offering a hybrid working model (Full time office working until after an initial training period between 3-6 months) - so this would mean spending 3 days at our Exeter office, and the rest of your week from home - the best of both worlds!
You’ll work 37.5 hours per week (Monday to Friday between 9am-5pm). No weekend work. Overtime is available where there is a business requirement.

We offer a hybrid working model; however, your presence will be required in our Exeter office. (Full time office working until after an initial training period of 6 months).

Salary is £26.227.50. Your salary will also have the potential to increase as you progress through our career development framework when milestones are reached.

About You
We’re looking for people of all walks of life to join our team, who will be friendly, kind, ambitious, passionate, empathetic and caring! If you are all of those things, you’re who we’re looking for. We thrive on the benefit of everyone’s differences and love to learn from each other - being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people, but also to our members and our products. Whoever you are, whatever you are and in whatever way you identify, you’re welcome here.
Within your role as part of our busy Customer Response Teams, you'll focus on maintaining contact with our customers, predominantly via telephone communication or by email.
You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. You may also be dealing with new policy creation by speaking with our team of Independent Financial Advisors, these conversations are crucial to providing the best possible experience for our new customers and driving our values into each conversation.
Some of these calls may be a little difficult, but we’ll always support you. You’ll be providing care and support to people during challenging points in their lives – your contact with them could have a really positive impact during an otherwise difficult time.
Our team is massively supportive and everyone around you will help each other. You’ll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios. One thing we’re good at? Celebrating success and a job well done!
So if you enjoy being on the phones and are looking for a role where you can really make a difference and help others, this is it! Don’t miss your chance to join us!

Key Responsibilities
Whether you’re joining us from a similar role in Customer Services or looking to kick-start your career in this field, we want to speak to you. You’ll need to:
Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare
Be a team player who enjoys working with others
Be compassionate and caring
Have great communication skills and a real talent for making customers feel special
Be a fantastic multi-tasker
Be able to use your initiative to solve problems and create solutions that delight our customers
Be good with words and numbers, and pay strong attention to detail
Be supportive, respectful, and courteous to all your new colleagues.
Although it can be tough dealing with calls of this nature, it is thoroughly rewarding being able to make one thing just that little bit easier for customers and their loved ones.

Rewards and Benefits
This role is a Band A in the LV= Structure.
At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work, including:

26 days' holiday – which increases after two years’ service to 28 days (adjusted for shorter contracts).
The opportunity to buy or sell up to five days’ holiday
An annual bonus scheme based on company and personal performance
Cycle to work scheme
A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% - subject to National Minimum Wage requirements.
You’ll receive up to 20% discount on our life products for you and your immediate family.
Free parking is available on-site, offered on a first come first served basis
We have a fantastic new coffee lounge where you can relax, socialise, and enjoy a delicious drink and snack.
Free tea and coffee-making facilities are also available in the office, including dairy and dairy-free milk
Free book-swap scheme for you to find what you love, whether it's a thrilling tale or romantic novel
Access to on-site Mental Health first aiders and our free, 24-hour employee EAP helpline

Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.

Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.

About Us

We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

Go on, bring your true self to LV=.

Apply Now

Refine Your Search

customer experience representative jobs in exeter, dev

Customer Service Representative

Trainee Customer Service Representative (CSR)

Deputy Manager

Showroom Advisor

Customer Service Representative (Account Manager)

Pub Team Member

Operations Manager

Passenger Assistant - 0.23 Hours

Trading Team Manager Designate

Territory Sales Representative

Contracts Manager

Electrician

Electrical Installer

General Manager

Senior Employee Experience Partner

Service Advisor (PC) - Mercedes-Benz of Exeter

M&E shift supervisor

Head of Leakage

HR Business Partner

Account Manager

I want to receive the latest job alerts for customer experience representative in exeter, dev

Related Searches

Explore jobs in more locations

About The Role

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected