Pay: £33,000.00-£49,000.00 per year
Job Description:
Job Description: Area Manager - Multi-Site
Position: Area Manager
Reports to: Head of Operations
Location: Torbay
Direct Reports: Store Managers (3–6 branches)
Company Overview
Domino's Pizza Group is the UK's leading pizza brand, renowned for its commitment to quality and customer satisfaction. With over 1,200 stores and a strong digital presence, we aim to deliver a better future through food people love.
Role Overview
The Area Manager will oversee the performance, operations, and profitability of multiple Domino’s branches typically between 3–6 sites. This role requires a highly motivated and commercially driven individual with proven experience in multi-site management, large team leadership, and cost control. The Area Manager is responsible for ensuring operational excellence, adherence to company standards, and delivering outstanding customer experiences while maximising sales opportunities and bringing in profitability expectations across all assigned branches. You'll be comfortable being hands on at a store level, meeting your Store Managers regularly and presenting team meetings.
Key Responsibilities
Operational Management
- Oversee daily operations of multiple stores, ensuring consistency and compliance with company standards, health & safety, and food hygiene regulations.
- Conduct regular site visits to monitor performance, service quality, and operational standards.
- Drive execution of operational initiatives, campaigns, and new product launches across all stores.
- Analyse data and make an informed decisions
Financial & Cost Control
- Take full accountability for store cost controls, budgets, and forecasts.
- Analyse costs performance, identifying opportunities to maximize sales and control costs.
- Implement effective cost management strategies, including labour, stock, and wastage control.
- Ensure all branches meet or exceed profitability targets.
People Leadership & Development
- Lead, mentor, and support Store Managers and their teams across all stores.
- Drive recruitment, training, and succession planning to build strong, capable teams.
- Oversee and ensure compliance to HR and Employment law policies.
- Set clear performance expectations and conduct regular reviews to ensure high performance.
- Promote a culture of accountability, teamwork, and excellent customer service.
Customer Experience & Brand Standards
- Ensure every store delivers exceptional service in line with brand values.
- Monitor customer feedback and take proactive steps to resolve issues and improve satisfaction.
- Guarantee compliance with brand standards, food quality, and store presentation.
Strategic & Business Growth
- Identify opportunities for sales growth, market penetration, and operational improvement.
- Collaborate with senior management on strategic initiatives and expansion plans.
- Provide insights on local market trends, competitor activity, and consumer behaviour.
Skills & Experience Required
- Proven experience in multi-site management within quick service restaurants, retail, or hospitality (managing 3–6 branches).
- Strong financial acumen with experience managing costs, budgets, and delivering on P&L expectations.
- Demonstrated ability to lead and inspire large teams across multiple locations.
- Understanding of employment law and HR
- Excellent communication, organisational, and decision-making skills.
- Strong problem-solving abilities and a results-driven mindset.
- Ability to thrive in a fast-paced, quick decision-making environment.
- Flexibility to travel regularly across assigned branches.
What We Offer
- Competitive salary and performance-related bonus.
- Availability of Company cars/ allowance (if applicable).
- Ongoing training and career development opportunities.
- The chance to play a key role in the growth and success of a leading QSR brand.
- Annual Awards events and seminars
Salary
Basic Salary: £33,000 - £36,000 + Bonus. OTE up to £49,000
If you are ready to take on this exciting challenge with us at Domino's, we invite you to apply today and be part of a team that truly values your contributions!
Job Types: Full-time, Permanent
Benefits:
- Company car
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free or subsidised travel
- On-site parking
- Work from home
Work Location: In person
