Join Our Team at Finlake Holiday Resort
Location: Finlake Holiday Resort, TQ13 0EJ
Salary: £35,000 per annum
Hours: Full-time, 40 hours per week
Job Type: Permanent
Are you an experienced hospitality leader with a passion for high standards, operational excellence and delivering exceptional guest experiences?
At Haulfryn, we’re looking for an Housekeeping/Accommodation Manager to lead our accommodation operations at Finlake Holiday Resort. This is an exciting opportunity to oversee housekeeping and hot tub operations, lead a dedicated team and play a key role in ensuring every guest enjoys a five-star stay.
If you thrive in a fast-paced environment, take pride in presentation standards and enjoy leading teams to success, we’d love to hear from you.
Why Join Us?
We believe in rewarding your hard work with a supportive and inspiring environment. Here’s what we offer:
- Competitive Salary
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on-site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service
- Company Sick Pay
- Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family values and a commitment to sustainability
What You’ll Do
As Housekeeping/Accommodation Manager, you will:
- Lead the day-to-day operation of the Accommodation department, ensuring high standards across housekeeping and hot tub operations
- Plan and organise resources effectively to support occupancy levels and operational demands
- Ensure all accommodation and hot tubs are cleaned, checked, maintained and presented to five-star standards
- Lead, motivate and develop teams to deliver exceptional service and operational performance
- Work closely with maintenance, sublet and wider operational teams to ensure accommodation is guest-ready on time
- Oversee hot tub compliance, including water testing, microbiological controls and safety procedures
- Act as a point of escalation for guest concerns relating to accommodation presentation, cleanliness, or hot tub operations
- Monitor KPIs, guest feedback, audit results and operational standards to drive continuous improvement
- Ensure full compliance with Health & Safety, COSHH and company procedures
- Oversee stock control of cleaning supplies, chemicals, linen and operational equipment
Who We’re Looking For
You will bring:
- Previous management or supervisory experience within housekeeping, accommodation hire, hospitality, or a similar operational environment
- Strong leadership skills with the ability to motivate, coach, and develop teams
- Excellent organisational, communication and time management skills
- A strong eye for detail and commitment to maintaining high standards
- Confidence handling customer concerns and making sound operational decisions
- Good understanding of Health & Safety and COSHH requirements
Desirable:
- Experience with hot tub operations or water testing
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PWTAG or BISHTA accreditation
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Familiarity with ParcVu or similar systems
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Experience monitoring KPIs and quality standards
Why Choose Haulfryn?
With 90 years of expertise, we’re proud to be one of the UK’s leading holiday park operators. What sets us apart?
- Exceptional Locations: Work in a place that inspires
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Family Values: Join a supportive, community-focused team
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Nurturing Nature: Sustainability is at the heart of what we do.
Take the next step in your hospitality leadership career
If you’re ready to lead a high-performing team and help deliver exceptional holiday experiences, apply today to join Haulfryn at Finlake Holiday Resort.
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
