Customer experience manager Work, Jobs in Exeter (with Salaries)

Location Manager- Student Accommodation
loc8me —Exeter
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
Assistant Programme Manager
South West Water —Exeter
- £36,000 a year
- Hybrid work
- Analysis skills
- Project management
- No degree
- Annual leave
- Employee assistance programme
10d
Business Manager
Vertu Motors —Exeter
- £35,000 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
Shift Manager
Greggs —Exeter
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Customer Service / Account Manager - Print Company
Carly Press —Wellington
- £26,702 - £33,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
Quick apply
11d
Sales Consultant
Safestore —Exeter
- £26,440 a year
- Full-time
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Vehicle Progressor
Eden Motor Group —Honiton
- Part-time
- In-person
- Store discount
- Employee assistance programme
Quick apply
12d
Deputy Manager
Iceland —Exeter
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
General Manager
Bootlegger Bars Limited —Exeter
- £32,000 - £38,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Annual leave
- Employee assistance programme
Quick apply
12d
Graduate Management Trainee - Exeter
Enterprise Mobility —Exeter
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quality & Technical Manager
Devonvale Ltd —Honiton
- £35,000 - £42,000 a year
- Full-time
- Analysis skills
- Bakery
Quick apply
10d
Technical Administrator
Gateley —Exeter
- Microsoft Excel
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Business Development Manager
Safetykleen —Exeter
- £35,000 a year
- Full-time
- Sales
- Employee assistance programme
Quick apply
10d
Sales - Sales Advisor - UK
New Look —Exeter
- Part-time
- Microsoft Word
Case Manager Career Pathway
Lendology CIC —Taunton
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- In-person
- Free parking
- Annual leave
Quick apply
11d
Merchandiser - Tiverton/Crediton
Smiths News —Exeter
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Regional Manager
Bestway Group —Exeter
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
4d
Deputy Manager
Blackdice Healthcare Limited —Ottery Saint Mary
- £34,500 a year
- Weekend availability
- Team management
- In-person
- Care plans
- Health & wellbeing programme
Quick apply
12d
Senior Clinical Receptionist
The Exeter Clinic Ltd —Exeter
- £31,200 a year
- Full-time
- Hospitality
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
5d
Team Leader
Rethink Mental Illness —Exeter
- £26,457 a year
- Full-time
- Hospital
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
12d

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Location Manager- Student Accommodation

loc8me -
Exeter

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Qualifications

Driving Licence
Customer service
Driving
Organisational skills
Leadership
Communication skills

Full job description

Loc8me is an ever-growing student lettings company with offices across the country. Our vision is to provide industry-leading accommodation experiences for our students and landlords. You will be joining an organisation where opportunities are constant, ambitions are endless, and the pursuit of excellence is fundamental.

We are looking for a Branch Manager to lead our Exeter operations on a 1 year maternity cover contract, running from August to August. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As Branch Manager, you will be responsible for leading a team of Lettings Consultants and Asset Managers.

Working as part of a team, you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be a strong communicator who is used to maintaining relationships with a diverse range of people, and have a real ‘get stuck in’ attitude.

Why come and work with us

You’ll be part of a company that values innovation and alternative thinking
We invest in and value personal development
You’ll be part of an ambitious and growing company
You’ll be working alongside great people

Your responsibilities will include

Developing and maintaining great relationships with Landlords, Tenants, and Contractors
Ensuring the Tenant and Landlord experience is exceptional
Managing all aspects of asset management and lettings performance across the portfolio
Supporting with recruitment of new team members where required
Providing initial and ongoing training to all team members
Reviewing and auditing asset management and portfolio performance
Running compliance reports on a weekly basis
Managing and supporting Asset Managers with utility management
Building and maintaining effective working relationships with the central teams
Managing in-tenancy legal notices when required
Introducing and explaining new legislation requirements and HMO licensing to Landlords when required
Supporting Asset Managers with investment advice on landlords’ current and new portfolios
Complaints handling
Proactively creating and converting new landlord and investor leads
Networking to create opportunities
Managing the lettings administration process
Managing the marketing and advertising of the portfolio
Managing marketing events alongside the Marketing Manager
Auditing the lettings spreadsheet and branch performance
Delivering weekly lettings reports to the Operations Manager
Carrying out regular landlord meetings
Auditing the inspection process and reports
Delivering monthly 1-2-1s
Staff reviews and annual appraisals where required
Setting lettings KPIs and reviewing these on a monthly basis with the Operations Manager
Reviewing the branch’s monthly profit and loss reports with the Operations Manager
Organising office compliance, cleaning and upkeep
Managing office cars, including cleaning, MOTs, tax and repairs
Organising the ordering of office refreshments

We’re looking for

Excellent organisational skills
Excellent communication skills, with the ability to provide a high-quality service to all customers
The ability to see a job through from start to finish
Experience in lettings, preferred
Self-motivation and the ability to work on your own initiative
The ability to prioritise workload and work to deadlines
A flexible and adaptable approach to work

Details

Contract: 1 year maternity cover, August to August
Hours of work: 9am to 5.30pm, Monday to Friday, and 15 Saturdays per year, 10am to 3pm
Starting salary: £35,000 - £40,000 depending on experience
Bonus scheme
Driving licence required and personal car preferred

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Ability to commute/relocate:

Exeter EX2: reliably commute or plan to relocate before starting work (preferred)

Experience:

Property Industry: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in exeter

Location Manager- Student Accommodation

Assistant Programme Manager

Business Manager

Shift Manager

Customer Service / Account Manager - Print Company

Sales Consultant

Vehicle Progressor

Deputy Manager

General Manager

Graduate Management Trainee - Exeter

Quality & Technical Manager

Technical Administrator

Business Development Manager

Sales - Sales Advisor - UK

Case Manager Career Pathway

Merchandiser - Tiverton/Crediton

Regional Manager

Deputy Manager

Senior Clinical Receptionist

Team Leader

I want to receive the latest job alerts for customer experience manager in exeter

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