Are you passionate about hospitality, great food, and creating memorable experiences for customers?
Situated on Exmouth's stunning seafront, The Deck Restaurant is one of East Devon's most popular dining destinations. With breathtaking views, a relaxed atmosphere, and a reputation for excellent food and service, we're looking for a Restaurant Team Leader to help lead our front-of-house team and deliver an exceptional guest experience.
This is a fantastic opportunity for someone who loves hospitality, enjoys leading by example, and is ready to take the next step in their career.
You'll play a key role in the day-to-day operation of the restaurant, supporting the management team and leading shifts to ensure smooth, efficient service.
Responsibilities include:
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Leading and supporting the front-of-house team during service
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Delivering exceptional customer experiences from arrival through to departure
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Creating a welcoming and professional atmosphere for guests
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Supporting with team training, coaching, and onboarding
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Coordinating busy lunch, dinner, and event services
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Acting as a point of contact for customer queries and team support
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Encouraging excellent menu knowledge and confident upselling
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Maintaining high standards of presentation, cleanliness, and service delivery
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Supporting stock control, cash handling, and daily operational tasks
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Handling customer feedback and resolving issues professionally and positively
We're looking for someone with energy, enthusiasm, and a genuine passion for hospitality.
You'll have:
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Previous experience in a restaurant, café, bar, or hospitality environment
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Experience supervising or leading a team
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A friendly, approachable, and professional manner
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A strong focus on customer service and guest satisfaction
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Excellent communication and organisational skills
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The ability to remain calm and effective during busy periods
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A positive, proactive attitude with a willingness to support others
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Passion for food, drink, and creating memorable dining experiences
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A desire to learn, develop, and progress within the hospitality industry
This isn't just about running shifts.
It's about:
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Being part of a vibrant seafront dining destination
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Creating experiences that keep guests coming back
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Supporting and developing a passionate team
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Playing a key role in the continued success of The Deck Restaurant
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Helping shape a positive culture for both customers and colleagues
You'll work closely with the Restaurant Manager and wider Ocean team, making a real impact on the guest experience every day.
At LED, we're all about people – our communities, our customers, and our teams. You'll be supported to grow, encouraged to bring your personality to the role, and given genuine opportunities to develop your career.
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23–28 days annual leave (pro rata) plus bank holidays
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Enhanced sickness pay scheme (post-probation)
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Free gym, swim and exercise classes
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Staff Perks Discount Card (including up to 20% off food outlets)
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My Staff Shop savings scheme
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Employee Assistance Programme and counselling support
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Annual leave purchase scheme
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Free bowling for you and your household at Ocean
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Free soft play for your dependants at Ocean
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Flexible working options
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Pension scheme
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Voluntary health cash plan
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Above & Beyond Employee Recognition Awards
We welcome applications from all backgrounds and abilities. What matters most is your passion for people, your energy, and your commitment to creating an experience that our community loves.
Please note that interviews may be held throughout the advertising period and this vacancy may close early if a suitable candidate is appointed.