Engagement manager Work, Jobs in Eynsham, Oxf (with Salaries)

Member Engagement Manager
OPRL —Banbury
- £38,000 - £43,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Experience Manager
Berkley Care Group —Oxford
- £16.82 an hour
- Full-time
- Business development
- Organisational skills
- Budgeting
- Employee assistance programme
- Employee discount
Senior General Manager
Unipart —Oxford
- £90,000 a year
- Continuous improvement
- Employee assistance programme
Quick apply
Curriculum Leader -Higher Education
The Manufacturing Technology Centre —Abingdon
- £45,000 - £52,000 a year
- Full-time
- Management
- Engineering
- Master's degree
Quick apply
Regional Director - South East
Thomas Franks Ltd —Hook Norton
- Full-time
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Centre Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £45,000 - £50,000 a year
- Full-time
- Management
- Rehabilitation centre
- Budgeting
Quick apply
Client Engagement and Delivery Manager (FTC)
Saïd Business School —Oxford
- £39,424 - £47,779 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- School
6d
Training Programme Coordinator
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
Policy Engagement Officer, Agri-Environmental Policy
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Master's degree
- Travel
- In-person
- Annual leave
5d
Project Coordinator (Contract)
Fortescue —Kidlington
- Microsoft Powerpoint
- Microsoft Outlook
- Continuous improvement
4d
Networks and Engagement Assistant; Oxford Centre for Emerging Minds Research
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Full-time
- Experience working with children
- Organisational skills
- Communication skills
- Annual leave
13d
Operational Manager working within the Safer Detention Team
Mitie —Kidlington
- Continuous improvement
- Training & development
6d
International Collaboration Manager
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- Analysis skills
- University
- Communication skills
- Annual leave
6d
Senior Marketing Executive - Events (freelance)
BMJ —Whitfield
- £250 a day
- Part-time
- Marketing
- Computer skills
- Communication skills
Quick apply
6d
Junior Implementation Specialist
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Business Support Manager
Abbott Laboratories —Witney
- Full-time
- Project management
- Organisational skills
- SharePoint
12d
Communications Assistant
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Part-time
- Social media management
9d
Operations Manager
Brakes —Bicester
- £64,000 a year
- Full-time
- Team management
3d
Communications Manager
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
Quick apply
6d

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engagement manager jobs near eynsham, oxf

Member Engagement Manager

OPRL
Banbury

Quick apply

Job details

Full-time
£38,000 - £43,000 a year

Benefits

Company pension

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Microsoft Office Suite
Continuous improvement
Customer loyalty building
Organisational skills
Relationship management
Customer support
Customer interaction
HubSpot
Account management
Communication skills

Full job description

Job Advert

OPRL are the UK's independent experts in recyclability for packaging, best known for our world-leading on-pack recycling labels that we supply to our members. We work to achieve OPRL's vision of A world where packaging doesn't go to waste.

Due to continued growth in our membership base and the increasing demand for our services, we are looking for a Member Engagement Manager to join our team. This role is focused on building strong relationships with our members, delivering an excellent customer experience, and ensuring our services continue to meet the evolving needs of the packaging and sustainability sector.

Reporting to the Director of Technical and Member Services, you will play a key role in supporting member retention, increasing engagement, and helping to develop scalable member services as the industry moves towards mandatory labelling requirements.

We operate a hybrid working pattern with a minimum of two days per week office-based in Banbury. Flexible working arrangements may be considered for the right candidate.

Key Responsibilities will include:

Member Relationship Management

Build and maintain strong relationships with key member accounts.
Act as a trusted point of contact, ensuring members receive excellent and timely support.
Demonstrate available tools, services and resources to maximise member engagement.
Keep members informed of relevant developments, updates and industry changes.

Account Management & Reporting

Maintain accurate CRM records for assigned accounts.
Monitor and report on member engagement and account activity.
Identify trends, opportunities and areas for service improvement.
Support member retention initiatives through proactive account management.

Communications & Engagement

Work closely with the Marketing team to deliver member communications and engagement programmes.
Support the planning and delivery of webinars, events and member activities.
Champion the OPRL brand and ensure consistent messaging across all touchpoints.

Service Development & Continuous Improvement

Resolve member queries and issues in a professional and timely manner.
Help identify opportunities to improve and streamline member services.
Support the development of scalable and automated service delivery processes.
Encourage best practice and uphold OPRL's standards of service excellence.

Skills & Experience

Essential

Experience in a customer service, customer success, account management or membership role.
Excellent written and verbal communication skills.
Strong organisational skills with the ability to manage multiple priorities.
Ability to work independently and take ownership of responsibilities.
Proficient in Microsoft Office.
Experience building and maintaining stakeholder relationships.

Desirable

Experience working within a membership, association or service-based organisation.
Experience using CRM systems, ideally HubSpot.
Experience working within the environmental, sustainability or packaging sectors.
Experience delivering customer engagement or retention initiatives.

Personal Attributes

Excellent relationship builder with a customer-focused approach.
Proactive and self-motivated.
Strong problem-solving skills.
Well organised with excellent attention to detail.
Collaborative and supportive team player.
Comfortable representing the organisation externally.
Adaptable and able to work across a variety of activities.

Behaviours

Aligns with the organisation values: Independent, Pioneering, Expert and Ethical.
Supports a customer-first approach in everything they do.
Demonstrates the organisational behaviours: Inclusive, eMpowered, Proud, Achieving Excellence, Customer-focused and Trust (IMPACT).

Benefits Package
In addition to your core salary of £38,000 - £43,000 FTE (depending on experience), you will be eligible for an annual bonus plus an attractive benefits package including:

Hybrid and flexible working
25 days holiday per year (pro-rata)
Pension Scheme
Maternity and Paternity package
Childcare holiday scheme days
Healthcare cover

Quick apply

Refine Your Search

engagement manager jobs in eynsham, oxf

Member Engagement Manager

Corporate Account Manager

Customer Experience Manager

Senior General Manager

Curriculum Leader -Higher Education

Regional Director - South East

Centre Manager - Banbury Lodge

Client Engagement and Delivery Manager (FTC)

Training Programme Coordinator

Policy Engagement Officer, Agri-Environmental Policy

Project Coordinator (Contract)

Networks and Engagement Assistant; Oxford Centre for Emerging Minds Research

Operational Manager working within the Safer Detention Team

International Collaboration Manager

Senior Marketing Executive - Events (freelance)

Junior Implementation Specialist

Business Support Manager

Communications Assistant

Operations Manager

Communications Manager

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