Call center team Work, Jobs in Failsworth, Gtm (with Salaries)

Customer Service Advisor
Johnson Controls —Manchester
- Full-time
- Hybrid work
- CRM software
- Customer service
- English
- Free parking
- Annual leave
Security & Guest Services Host
ABM UK —Manchester
- Weekend availability
- Customer service
- English
- Guest services
- Employee discount
Quick apply
9d
Data Center Engineer
Datum Datacentres Ltd —Manchester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Life insurance
- Sick pay
Quick apply
3d
Multi Drop Van Driver
Alliance Healthcare —Preston
- £35,642.88 a year
- Full-time
- Customer service
- Driving
- IT
Call Center Representative
Sarwar Property Management Ltd —Cleckheaton
- From £12.71 an hour
- Part-time
- CRM software
- Up to 50% travel
- Sales
- Free parking
Quick apply
Account Manager
Childcare Marketing Group —Manchester
- £3,300 - £48,000 a month
- Full-time
- Childcare
- English
- Project management
Quick apply
9d
School Finance Support Officer
One Education —Manchester
- £33,000 - £36,500 a year
- Hybrid work
- English
- Travel
- Communication skills
- Free parking
2d
Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater
Ecolab —Manchester
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Warrington
- £3,800 - £6,000 a month
- Full-time
- Sales
- Driving
Quick apply
Industry Technical Consultant - Liquid Cooling
Ecolab —Manchester
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
Industry Technical Consultant - Liquid Cooling
Ecolab Inc. —Manchester
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
Test Center Manager (Manchester & Stockport)
Pearson —Manchester
- Customer service
- Windows
- Microsoft Office
Industry Technical Consultant - Water Reclamation
Ecolab Inc. —Manchester
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
Industry Technical Consultant - Water Reclamation
Ecolab —Manchester
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater
Ecolab Inc. —Northwich
- £63,200 - £94,800 a year
- Full-time
- Remote
- Engineering
- Bachelor's degree
- Travel
Area Sales Manager - UK South
Emerson —Manchester
- Full-time
- CRM software
- Sales
- Salesforce
Customer Service Representative (German-speaking)
Via —Manchester
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
Contact Centre Team Leader
Alliance Healthcare —Leigh
- Full-time
- IT
- Leadership
- Communication skills
7d
Pricing Specialist
World Kinect Corporation —Elland
- Full-time
- Sales
- Business development
- Organisational skills
Sr.Product Support Consultant (Bilingual Danish and English)
Zenoti —Manchester
- Bilingual
- Hospitality
- English
Quick apply

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call center team jobs near failsworth, gtm

Customer Service Advisor

Johnson Controls -
Manchester

Apply Now

Job details

Full-time

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

CRM software
Customer service
English
Continuous improvement
B2B
IT
Communication skills
Time management

Full job description

Join Us as a Customer Advisor!

Manchester – Tyco Park | Full-Time | Hybrid Working (2 days/week after 6 months)

Usual Hours: 8:00–17:00, Monday to Friday | Flexibility Required: Between 7:00–19:00 Monday to Sunday

What we offer

Competitive Salary: Reflecting your skills and experience
Generous Leave: 25 days annual leave (pro-rated in hours)
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Comprehensive Benefits:
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities
Free Onsite Parking: Hassle-free commuting
Dress Down Fridays: Casual attire to wrap up the week

What you will do

As a Customer Excellence Team Advisor, you'll be the first point of contact for all Land Based Security (LBS) customer interactions, delivering timely and effective support. You'll help uphold our reputation by ensuring transparency and integrity in every customer interaction. Key responsibilities include resolving complaints, collaborating with internal teams, and promoting automated solutions to enhance service efficiency.

How you will do it

Handle inbound calls from LBS service maintenance customers, using open questions to understand and resolve their queries.
Log customer details accurately and provide clear information on additional service costs.
Raise technical support inquiries and place systems on test to ensure prompt issue resolution.
Advocate for self-service solutions, leveraging product knowledge to resolve queries on first contact.
Build strong relationships with internal teams to resolve issues and escalate concerns when needed.
Manage customer complaints with active listening and clear communication, ensuring satisfaction.

What We Look For

Must-Haves:

A customer-focused mindset with a proactive attitude.
Ambition to learn and grow, valuing potential over experience.
Excellent telephone manner and communication skills.
Strong attention to detail and proficient in written and spoken English.
Familiarity with IT systems and applications.

Nice-to-Haves:

Experience in a call centre or B2B customer service role.
Background in security or fire detection systems.
Familiarity with CRM systems and a continuous improvement mindset.
Strong problem-solving, time management, and multitasking skills.

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-MS2

#LI-Hybrid

Apply Now

Refine Your Search

call center team jobs in failsworth, gtm

Customer Service Advisor

Security & Guest Services Host

Data Center Engineer

Multi Drop Van Driver

Call Center Representative

Account Manager

School Finance Support Officer

Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater

JUNIOR SALES CONSULTANT

Industry Technical Consultant - Liquid Cooling

Industry Technical Consultant - Liquid Cooling

Test Center Manager (Manchester & Stockport)

Industry Technical Consultant - Water Reclamation

Industry Technical Consultant - Water Reclamation

Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater

Area Sales Manager - UK South

Customer Service Representative (German-speaking)

Contact Centre Team Leader

Pricing Specialist

Sr.Product Support Consultant (Bilingual Danish and English)

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