Customer representative Work, Jobs in Fakenham, Nfk (with Salaries)

Client Services Representative
Heritage Wills —Norwich
- £26,437 a year
- Full-time
- Microsoft Outlook
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Customer Sales Representative
Careline365 —Norwich
- £12.81 an hour
- 8 hour shift
- Hybrid work
- CRM software
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Seafront Inspector
North Norfolk District Council —Cromer
- £29,540 - £32,597 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
10d
Customer Representative - Swaffham
Nationwide Building Society —Swaffham
- From £26,500 a year
- Full-time
- Customer service
- Banking
8d
Cleaning Site Supervisor
OCS Group —Fakenham
- £13.50 an hour
- Weekend availability
- Communication skills
Quick apply
Seafront Inspector
NNDC —Cromer
- £29,540 - £32,597 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
11d
Local Sales Consultant
Elis —Fakenham
- Call to connect
Production Planner/Customer Services Representative
Amcor —Norwich
- Full-time
- English
- Microsoft Office
- Administrative experience
13d
Market Supervisor
North Norfolk District Council —Cromer
- £27,254 - £29,064 a year
- Part-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
11d
Door to Door Sales Executive
Charity Link —Norwich
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Quick apply
Client Delivery Executive
NielsenIQ —Norwich
- £25,800 - £27,500 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Market Supervisor
NNDC —Cromer
- £27,254 - £29,064 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
11d
Field Sales Executive
Charity Link —Norwich
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Air Import Handler
DSV —King's Lynn
- Full-time
- IT
- Communication skills
- Annual leave
- Employee discount
Sales Development Representative - Spanish Speaking
Epos Now —Norwich
- £28,436 a year
- Full-time
- CRM software
- Spanish
- Sales
10d
SDR Outreach - US Hours
Epos Now —Norwich
- £26,436 a year
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Referral programme
Outbound sales Consultant - SDR
Epos Now —Norwich
- £26,436 a year
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Referral programme
Mobile Grounds Maintenance (Gardening) and Cleaning
Community Property Care Ltd —Norwich
- £25,500 a year
- Full-time
- Supervising experience
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
2d
Customer Service Representative (Norwich)
Wipro Limited —Norwich
- Computer literacy
- Presentation skills
- Financial services
8d
Showroom administrator
Schmidt —Norwich
- Full-time
- Administrative experience
- IT
- Communication skills
Quick apply
10d

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Client Services Representative

Heritage Wills
Norwich

Quick apply

Job details

Full-time
£26,437 a year

Benefits

Free parking
Company pension
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Customer service
Salesforce
Microsoft Office
Financial services

Full job description

Role Overview:

The successful candidate will be the first point of contact for clients, requiring a professional, approachable, and confident manner. They must remain calm in difficult or stressful situations and be a team player capable of working independently within a busy department. Attention to detail, accuracy, and thoroughness are essential, along with flexibility and the ability to prioritise tasks. As Heritage Wills is continually evolving, the ability to embrace and enjoy change is key.

Summary of Job:

Handle incoming and outgoing telephone, email, and webchat enquiries from existing and new clients.
Arrange appointments for Estate Planning Consultants.
Provide support to Estate Planning Consultants with continued client support, assisting with documents and chasing outstanding information.
Have the ability to build excellent customer relations through effective communication and service.
Maintain and update client records, take payments, and perform general office duties.

Main Responsibilities:

Professionally handle enquiries from existing and new clients.
Welcoming clients to the office when attending appointments.
Arrange appointments for Estate Planning Consultants.
Assisting clients with documents.
Providing administrative support to Estate Planning Consultants
Answer clients initial questions about products, services, and fees.
Manage a personal call list of potential clients.
Accurately upload new enquiry details to the database.
Record all client interactions and ensure contact details are up-to-date.
Ensure the Estate Planning Consultants' diary is managed and updated correctly.
Process client payments.
Perform other administrative duties as required.

Technical and Essential Skills:

Experience in a customer service role.
Passionate about providing a great experience for all clients.
Demonstrable professional telephone manner.
Ability to maintain focus and accuracy in a busy office environment.
Ability to work individually and as part of a wider team.
Experience using Office 365 (Outlook, Word, Excel).
Ability to embrace change.

This role is ideal for someone who thrives in a dynamic environment and is committed to delivering exceptional client service.

All CVs to be emailed to Katie Mountain - [email protected]

Job Type: Full-time

Pay: £26,437.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer representative jobs in fakenham, nfk

Client Services Representative

Customer Sales Representative

Seafront Inspector

Customer Representative - Swaffham

Cleaning Site Supervisor

Seafront Inspector

Local Sales Consultant

Production Planner/Customer Services Representative

Market Supervisor

Door to Door Sales Executive

Client Delivery Executive

Market Supervisor

Field Sales Executive

Air Import Handler

Sales Development Representative - Spanish Speaking

SDR Outreach - US Hours

Outbound sales Consultant - SDR

Mobile Grounds Maintenance (Gardening) and Cleaning

Customer Service Representative (Norwich)

Showroom administrator

I want to receive the latest job alerts for customer representative in fakenham, nfk

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