Title: Credit Controller
Hours: 37.5 per week
Location: Office based 5 days in Grangemouth
Salary: Dependent on skills, qualifications and experience
Contract type: Permanent
ABOUT US
A truly global company, INEOS comprises of numerous businesses with sites in countries throughout the world. We also encompass a wide range of consumer brands and sports interests.
Grangemouth remains one of INEOS’ key sites in the UK and is home to world scale manufacturing plants – offering a unique environment in which to grow your skills, knowledge and competencies within the petrochemical sector.
We are engineering a strong future for our site, based on a highly skilled, experienced workforce and a portfolio of essential products that underpin a sustainable, low carbon future for all. We are entrepreneurial. We love to find new ways of doing things. Whether that’s through improving the energy efficiency of our plants, developing new ways of working or delivering on our net zero promises. And we’re proud to be doing this in Scotland.
We believe in offering our employees true autonomy and empowerment with a working environment that creates the opportunities for all of us to achieve our potential and to have a fulfilling professional career. We’re looking for committed and talented people to join our teams, to realise our ambitions and shape the future.
ABOUT OUR OPPORTUNITY
We are looking for a Credit Controller to join our Finance team. The role responsibilities include but are not limited to ensuring balances owed by customers are collected and accounted for efficiently, thereby minimizing the risks associated with overdue accounts and ensuring effective cash management.
The job involves ensuring all payments are posted and allocated to the correct customer account in an accurate and timely manner every morning. The team is also responsible for ensuring customers are pre-chased for due payments and any late payments are investigated and addressed.
Key accountabilities
- Process bank statements and perform accurate cash allocation: match payments to invoices in the finance system, identify unallocated cash and find out where it belongs, reconcile customer accounts and send statements
- Monitor overdue invoices and upcoming due dates daily. Contact customers proactively to ensure on‑time payments. Resolve queries that delay payment and investigate invoice disputes, pricing errors, etc.
- Communicate with account managers to support payment collection and resolve outstanding issues.
- Escalate problem accounts by highlighting high-risk or consistently late-paying customers.
- Produce regular reporting related to collections, overdue items, and cash‑flow metrics.
- Assist the Sales Teams with queries relating to their customers
- Ensure credit control policies and procedures are applied in line with business policy
- Produce monthly reports on securitisation following the timetable set by Ineos’ bankers
- Daily monitoring of sales orders and ensure credit blocked orders are released in a timely manner where appropriate through the correct authorisation process
ABOUT YOU
Required:
- Minimum HND in Business, Accounting, or a related discipline
- Ideally three years’ experience in credit control
- Strong attention to detail
- Ability to work to strict deadlines and manage tight timescales with minimal supervision
- Experience using accounting/ERP systems (e.g., SAP) is advantageous; strong Excel skills are essential
- Proven ability to work towards defined goals and performance targets
- Confident communicator, able to engage effectively with stakeholders at all levels up to CFO
- Demonstrates initiative, diplomacy, and persistence
- Collaborative team player
WHAT WE OFFER
- 34 days holiday (optional salary sacrifice to purchase up to 5 extra days)
- Benefits Platform – access to discounts on high street stores etc., Discounted Private Medical Insurance, Travel Insurance etc.
- Employee Referral Bonus Opportunity
- Scottish Widows Contributory Pension including employer contributions
- Free On-site Gym
- Employee Assistance Programme
- Enhanced Maternity Leave
- Salary Sacrifice Car and Cycle to Work Scheme
- Ongoing Career Development
HOW TO APPLY
Application Process
Interested candidates should submit their CV via our website.
Pre-screen (If applicable)
Applicants with a successful CV may be invited to an online MS Teams or telephone call to further discuss the role, the organisation and your suitability.
Formal Interview
Successful applicants will then be invited to interview which will consist of behavioural and technical questions. For some roles the recruitment process may also include technical testing, behaviour questionnaires and/ or a delivering a presentation.
Provisional Offer
If you are selected as the preferred candidate you will receive a provisional offer which will be subject to a medical assessment and reference checks. Some roles may also require a criminality check.
If you would like to discuss any adjustments you may require throughout the recruitment and selection process please contact [email protected].
As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during application, assessment and on-boarding stages.
ADDITIONAL INFORMATION
If you were referred by a permanent member of staff that currently works at INEOS O&P UK Grangemouth please email [email protected] confirming the position you applied for and the name of the employee that referred you. Please note the employee referral scheme is only applicable for permanent vacancies.
