Property management officer Work, Jobs in Falkirk, Fal (with Salaries)

Property Officer - Permanent - 35 hours per week
Maryhill Housing —Glasgow
- £42,707 - £46,895 a year
- Communication skills
5d
Housing Support Officer
Mears Group —Alloa
- £29,856.80 a year
- Monday to Friday
- Travel
- Annual leave
- Employee assistance programme
9d
Security Officer
ABM UK —Falkirk
- Full-time
- Communication skills
- Time management
- Employee discount
Quick apply
Welfare Coordinator
St Andrew’s College Language Schools —Glasgow
- £18 - £95 an hour
- Weekend availability
- Computer literacy
- Administrative experience
- First Aid Certification
- Annual leave
Assistant Officer - Investigation Services
HM Revenue and Customs —Gartcosh
- £28,016 a year
- Part-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Work from home
2d
Case Officer - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Full-time
- Case management
- Driving
- IT
13d
H&T 5160 - G3 Compliance Officer (604915) - 5160
South Lanarkshire —East Kilbride
- £42,228 - £43,158 a year
- Military
- Maintenance
- English
- Annual leave
- Employee assistance programme
10d
Business Continuity & Facilities Operations Manager
HM Revenue and Customs —Glasgow
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Leadership
- Work from home
13d
Loss Prevention Officer
NEXT —Glasgow
- £12.71 - £13.84 an hour
- Full-time
253320-Ward Administration Support Officer
NHS Scotland —East Kilbride
- £26,696 - £28,988 a year
- Call to connect
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Sick pay
4d
Maintenance Officer
Partick Housing Association —Partick
- £42,707 - £46,895 a year
- Maintenance
- Communication skills
11d
Debtor Officer - REQ06325
North Lanarkshire Council —Motherwell
- £29,666 - £31,541 a year
- Customer service
- Annual leave
13d
Housing Construction Project Manager - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Management
- Project management
- Construction experience
13d
Fire Safety Advisor
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- Annual leave
- Sick pay
10d
Land Consultant
WSP —Edinburgh
- Part-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Flexitime
- Work from home
Security Officer
HFD PAYROLL LIMITED —Chapelhall
- £13.44 - £13.45 an hour
- Temporary
- Communication skills
Quick apply
Mobile security officer
ABM UK —Glasgow
- £14.25 an hour
- Weekend availability
- Communication skills
- Employee discount
Quick apply
Security Officer
ABM —Edinburgh
- £14.39 an hour
- 12 hour shift
- Communication skills
Security Customer Service Officer
ABM UK —Edinburgh
- £13.54 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Free parking
- Annual leave
Quick apply
Mobile security officer
ABM —Glasgow
- £14.25 an hour
- Weekend availability
- Communication skills

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property management officer jobs near falkirk, fal

Property Officer - Permanent - 35 hours per week

Maryhill Housing
Glasgow

Apply Now

Job details

Permanent
£42,707 - £46,895 a year
5 days ago

Qualifications

Communication skills

Full job description

Job Purpose:

To deliver a high-quality, customer-focused reactive repairs and maintenance service to a defined patch of occupied properties. The Property Officer will be responsible for diagnosing and specifying repairs, coordinating contractors, monitoring performance and ensuring excellent customer outcomes.

The role places strong emphasis on proactive communication with tenants, effective support for vulnerable households, accurate property and stock condition data and the efficient use of digital and mobile working systems. The post holder will work closely with Housing Officers and colleagues across the Association to minimise repairs-related tenancy risk, support sustainability objectives and drive continuous improvement.

The following list is typical of the level of duties which the post holder is expected to perform or be responsible for. It is not necessarily exhaustive and other duties of a similar type and level may be expected from time to time.

Key Responsibilities

Reactive Repairs & Contractor Management

Deliver a reactive repairs service to a designated patch of occupied properties, diagnosing defects, specifying works and coordinating contractors to ensure timely and high-quality completion.
Carry out pre- and post-inspections of repairs to ensure works meet quality standards, contractual requirements and value-for-money expectations.
Monitor repair completion times against agreed KPIs, identifying delays, trends and areas of underperformance.
Identify repeat repairs and challenge poor value-for-money outcomes, escalating concerns and contributing to service improvement actions.
Identify and address poor contractor performance in relation to reactive repairs and report outcomes to the relevant Manager.
Act as a duty Property Officer on a rota basis, responding to urgent and immediate property-related issues as they arise.

Customer Experience, Vulnerability & Tenancy Sustainment

Proactively communicate with tenants regarding repair progress, delays, access issues, or complex works, ensuring expectations are clearly managed.
Contribute to achieving high levels of customer satisfaction by managing expectations, maintaining regular communication and ensuring repairs are completed right first time.
Provide enhanced support to vulnerable tenants throughout the repairs process, working sensitively to minimise disruption and risk.
Work closely with Housing Officers where repairs issues escalate into tenancy risk, supporting early intervention and tenancy sustainment.
Investigate and respond to customer complaints relating to repairs in line with the Association’s policies, ensuring learning outcomes are captured and applied.

Stock Condition, Data & Systems

Update stock condition data following inspections and reactive visits.
Identify emerging investment needs during reactive repairs and ensure relevant information is recorded and shared appropriately.
Ensure accurate property attributes, inspection outcomes and repair histories are maintained within the housing management system.
Fully utilise mobile working technology, including the use of photos and video to evidence inspections, defects and completed works.

Digital Working & Service Improvement

Operate effectively in a mobile working environment, maximising the use of ICT to improve efficiency and service delivery.
Use contractor portals, tenant apps or other digital platforms (where applicable) to support repairs communication and monitoring.
Support continuous improvement initiatives through the use of performance data, customer feedback and operational insight.

Sustainability & Energy Awareness

Identify opportunities to improve energy efficiency during reactive repairs without delivering capital or planned works.
Support the Association’s sustainability objectives through good practice and early identification of issues.
Promote the correct use of heating, ventilation and other building systems to tenants to reduce condensation, damp and energy waste.

Collaboration & Governance

Work collaboratively with colleagues across Property, Investment & Housing teams to deliver a joined-up, customer-focused service.
Check invoices in line with Financial Regulations and support effective cost control.
Attend meetings with tenants, Registered Tenant Organisations and community groups as required in relation to repairs and service delivery.

Service Resilience & Cover

Provide operational cover for other Property Officers and specialist roles during periods of absence, such as the Voids Officer or Damp and Mould Officer, ensuring continuity of service and timely response to customer issues.
Work flexibly across patches or workstreams as required to maintain service standards and minimise disruption to customers.

Corporate Responsibility

Work effectively and collaboratively as a property team member ensuring that the Association’s values are lived on a day-to-day basis
Ensure compliance with all regulatory, statutory and legal requirements and other directives
Comply with MHA’s policies including our code of conduct, health and safety, anti-fraud and bribery and equalities policies
Ensure effective communication in plain language, both internally and externally, to ensure people are informed, engaged and find it easy to access our services and contact us and understand our information and the decisions we make
Maximise the use of ICT to improve efficiency, increase productivity and develop new and existing services
Produce accurate and timely performance information and data, including information required for regulatory and statutory returns and implementing actions arising from internal and external audits as directed
Actively seek ways to engage customers in shaping and influencing our services, seek and use feedback, including working positively to support our tenant scrutiny group and Registered Tenants Organisations
Attendance at local community and tenant events as required.

General

Any other duties as agreed with the Customer Experience & Property Manager.

Apply Now

Refine Your Search

property management officer jobs in falkirk, fal

Property Officer - Permanent - 35 hours per week

Housing Support Officer

Security Officer

Welfare Coordinator

Assistant Officer - Investigation Services

Case Officer - Waverley Court

H&T 5160 - G3 Compliance Officer (604915) - 5160

Business Continuity & Facilities Operations Manager

Loss Prevention Officer

253320-Ward Administration Support Officer

Maintenance Officer

Debtor Officer - REQ06325

Housing Construction Project Manager - Waverley Court

Fire Safety Advisor

Land Consultant

Security Officer

Mobile security officer

Security Officer

Security Customer Service Officer

Mobile security officer

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