Customer support coordinator Work, Jobs in Falmer, Esx (with Salaries)

Customer Liaison & Dispatch Coordinator
Blakes Meats Ltd —Brighton
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Patient Services Coordinator
Steyning Medical Practice, Steyning —Steyning
- From £13.10 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
Quick apply
9d
Hire & Sales Coordinator
GAP Group —Lewes
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Customer Experience Coordinator
Telecom Acquisitions Ltd. —Horsham
- Up to £37,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Customer Experience Coordinator
Worthing Homes —Worthing
- £28,840 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior Sales Coordinator
Alsford —Horsham
- £28,550 - £32,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Free parking
- Sick pay
Quick apply
2d
Customer Service Coordinator
Millbrook Healthcare Group Ltd —Hailsham
- £26,509.50 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Flexible schedule
Quick apply
Therapies Department Administrator and Appointments Coordinator
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
5d
Technical Coordinator/ Call Handler
LDS Leak Detection Specialists Ltd —Worthing
- From £24,000 a year
- Full-time
- Customer service
- Maintenance
- Plumbing
Quick apply

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Patient Services Coordinator
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Customer Liaison & Dispatch Coordinator

Blakes Meats Ltd -
Brighton

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
4 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
Computer literacy
Logistics
Analysis skills
Transportation management systems
Organisational skills
Communication skills

Full job description

Customer Liaison & Dispatch Coordinator at Blakes Meats Ltd

Location: Brighton Meat Market, Upper Hollingdean Road, Brighton

Contract: Full-time, permanent

Salary: £28,000 per annum ( increasing once the role expands and develops) + benefits including;

Discounted staff meat - enjoy the finest cuts at home
Access to an NHS Health Scheme for you and your family (after completion of probation)
Regular staff incentive schemes
Opportunity to develop your career within a thriving group of companies, with excellent prospects for advancement
Holiday allowance increase with length of service and an extra day of for your birthday!

About Blakes Meats

Blakes Meats is a wholesale meat business based at Brighton Meat Market. We supply trade customers across the region and pride ourselves on reliable service, quality product, and getting orders out accurately and on time. This role sits at the heart of that promise — keeping our customers happy and our dispatch running smoothly.

Purpose of the Role

The Customer Liaison & Dispatch Coordinator is the main point of contact for our customers and a key link between the sales, order processing, and transport functions. The bulk of the role is customer support — fielding queries, resolving problems, and making sure orders are handled correctly from placement through to dispatch. On Friday nights the role shifts focus to cover overnight dispatch and order processing, making sure vehicles are loaded and ready to go.

Working Hours

Monday to Thursday: Customer Liaison shift, 9:00am – 5:00pm / 10:00am – 6:00pm
Friday: Overnight dispatch and order processing shift, 9:00pm – 5:00am (Friday night into Saturday morning).

This is an unusual but defined pattern: standard daytime hours through the week, switching to an overnight operations shift on Fridays. Applicants should be comfortable with the late/overnight Friday commitment.

Key Responsibilities

Customer liaison & support (primary focus)

Act as the first point of contact for customer enquiries by phone, email, and in person.
Build and maintain strong working relationships with trade customers.
Respond calmly and effectively to complaints and problems, taking ownership through to resolution.
Keep customers informed about their orders, deliveries, and any issues that arise.

Order processing & dispatch

Process customer orders accurately and on time.
Coordinate with transport to ensure orders are dispatched correctly.
Cover the Friday overnight dispatch and order processing function, including preparing and checking orders for the morning runs.
Keep accurate records and maintain visibility across customer support and transport dispatch.

Hands-on operations

Help load vehicles ready for dispatch — this is a physical role that involves manual handling and lifting.
Work alongside the warehouse and transport team to keep dispatch moving.

Cover & flexibility

Provide cover for other team members during holidays and sickness absence.
Take on additional responsibilities as the business requires, adapting to busy periods and changing priorities.

Person Specification

Essential

Computer literate and confident using order processing, email, and general office software.
Excellent communication skills with a calm, professional, problem-solving manner.
Proven ability to handle complaints and difficult situations well.
Physically fit and able to carry out manual handling and help load vehicles.
Reliable, flexible, and willing to work the Friday overnight shift.
Strong organisational skills and attention to detail.

Desirable

Previous experience in customer service, logistics, dispatch, or a wholesale/food environment.
Familiarity with the meat or food trade.
Manual handling training or willingness to complete it.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in falmer, esx

Customer Liaison & Dispatch Coordinator

Patient Services Coordinator

Hire & Sales Coordinator

Customer Experience Coordinator

Customer Experience Coordinator

Senior Sales Coordinator

Customer Service Coordinator

Therapies Department Administrator and Appointments Coordinator

Technical Coordinator/ Call Handler

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