Finance & Billing Administrator
The administrator role plays a key part in supporting all our finance department with a wide range of operational and administrative tasks. Based in our newly refurbished Fareham offices, were looking for an Administrator to support the day-to-day running of the finance function and wider business operations.
This role will involve a variety of administrative responsibilities, including maintaining records, processing documentation and payments, liaising with suppliers and internal teams, and assisting with general operational and stock-related tasks as required.
You may be at the beginning of your career and looking to develop your administrative skills within a supportive organisation, or perhaps already working in an office environment and looking for your next opportunity within a growing business.
This is a fantastic opportunity to build your experience within a professional office environment, with clear opportunities for development and progression in a company that is committed to investing in its people.
What do we offer?
- Holiday rising with each year of service
- Your Birthday Off - after all it's the most important day of the year!
- Buy/Sell holiday scheme
- Access to Perkbox platform
- Free eye tests & support towards glasses
- Our Employee Assistance Programme offering confidential Wellbeing Support
- Regular events and activities throughout the year including our famous Christmas Party & Employee Awards!
- Company pension scheme
Youll get involved in:
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Add, amend, and cease customer billing lines within the billing platform
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Raise customer invoices on a daily basis in line with company procedures
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Assist with monthly bill runs within the billing system
- Calculate early termination fees for customer fixed line and IT services
- Raise all GOGW (Goods on Goodwill) credits for customers
- Respond to customer billing queries professionally and efficiently
- Manage and respond to internal billing support tickets
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Convert purchase orders (POs) into Goods Received Notes (GRNs), ensuring MAC addresses and serial numbers are accurately recorded
- Convert GRNs into supplier invoices within the accounting system
- Maintain all product codes within the accounting system, including creating, updating, and inactivating codes where required
- Add all Transfer of Title charges into the CRM system
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Participate in monthly stock takes alongside Service Delivery teams
- Assist with mobile stock takes and stock administration activities
- Ensure inventory and stock records remain accurate across systems
Ideally, youll have experience of:
- Working within an office environment.
Who are we?
We exist to enable our customers to have the conversations that matter. We do this through effective partnerships and a great customer experience.
Working at Aerial Direct offers the opportunity to be part of a supportive and professional environment where your contribution is recognised and valued. We believe in giving our employees the tools, training, and support they need to succeed, while providing opportunities to develop new skills and grow within the business. Youll work on a variety of tasks, collaborate with different teams across the organisation, and play an important role in the day-to-day success of the company.
We are proud to be one of the UKs leading independent providers of telecommunications. We are equally as proud of our employees who have helped us become one of the largest O2 partners in the UK.
Our Process
Step 1: Is there a fit? Youll have a chat with our Talent Acquisition team, talk through your past experiences and what it is youre looking for from your career
Step 2: Meet with your would-be manager and a member of the team to talk through your motivations, whilst also getting a feeling for Aerial Direct. Youll run through a few scenario based questions, and get the opportunity to ask anything youd like to learn about.
Step 3: If it looks like a good fit from both sides, well be looking to make you an offer!
Our Values:
All: We are one team enabling each other and the business to thrive
Elite: We will be the very best that we can be for our customers and our colleagues
Respectful: We show respect for our environment, our people and above all else, our customers
Impeccable: We will deliver the best customer experience and service in all we do
Agile: Were always looking to be one step ahead, quick to move, and to anticipate our customers needs
Limitless: We seek continuous improvement in order to grow and develop the business
