Client services occupations Work, Jobs in Fareham, Ham (with Salaries)

Customer Service Advisor
Applied Driving —Fareham
- £12.71 an hour
- Part-time
- Computer literacy
- English
- Administrative experience
- Free parking
Quick apply
10h
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Registrations Analyst
Utilita Energy Limited —Valley Park
- £27,976 a year
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Coordinator
Biffa Waste Services —Alton
- £24,500 - £26,227 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Customer Account Manager
Fibre Telecoms UK —Southampton
- £30,000 - £40,000 a year
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Referral programme
Quick apply
5d
Superyacht Service Manager (Fixed Term Contract)
OneOcean Group Limited —Southampton
- Hybrid work
- Customer service
- Microsoft Office
- Travel
Quick apply
Customer Trading Advisor
Pen Underwriting —Liphook
- Customer service
- Microsoft Office
- Organisational skills
- Employee stock purchase plan
- Life insurance
2d
Service Desk Coordinator - Maternity Cover
IPM Facilities Ltd —Bordon
- £26,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Superyacht Service Manager (Fixed Term Contract)
Ocean Technologies Group —Southampton
- Customer service
- Microsoft Office
- Travel
Customer Success Manager- SEO, AIO & LLM strategies
GeoCale —Havant
- From £32,000 a year
- Full-time
- Hybrid work
- Master's degree
- Project management
- Mentoring
- Free parking
Quick apply
5d

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Client Services Executive
67 Degrees —Shoreham by Sea
Applicants must be able to drive and hold a valid UK driving licence. As our Client Services Executive, you will support our portfolio of customers by providing…
£26,000 - £32,000 a year
Quick apply
13d
Service Coordinator / Administrator
Workshop Recruitment —Fareham
Support the delivery of excellent customer service and maintain positive relationships with clients and customers. Option to buy or sell annual leave.
£29,100 a year
7d

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Customer Service Advisor

Applied Driving
Fareham

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
10 hours ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Driving Licence
Computer literacy
English
Administrative experience
Data entry
Organisational skills
Phone etiquette
Communication skills

Full job description

Job Title: Customer service Advisor

Location: Fareham, Hampshire

Salary: circa £12.71ph

Job Type: Part Time, Permanent, Office Based (part time 20-25 hours considered)

Hours: Flexible minimum 3 days Between 9am – 5pm Mon-Fri (part time 20-25 hours)

Must be available to Work Fridays

About Us

Applied Driving is a leading provider specialising in corporate driver risk management, fleet compliance and telematic solutions that overcome some of the most challenging driver safety issues facing businesses in the UK, USA, mainland Europe and worldwide.

Job Role:

The Customer Service advisor role is to primarily manage and support clients in answering telephone queries and queries received from employees via dedicated accounts. Additionally, to provide support within the business working under direct guidance of the Operations Manager you will need to ensure the ability to adapt in areas of data entry to maintain accurate records and to operate within agreed service levels.

Key Responsibilities

Responsible for ensuring client completes the appropriate elements of their Safety & Compliance Programme

Set up and amend driving modules for new starters and for training
Deal with any issues or queries to ensure resolved and corrected where necessary
Monitor queries in client email accounts that will in time lead to minimal referral to Management and to work on own initiative
Maintain up to date data on bespoke system
Ensure any queries related to licence revalidation are updated efficiently and accurately and that data held on external Gov.UK vehicle and driving licence information sites are accurately interpreted to ensure data held by us is correct and concise
Adhering to procedures to ensure reports are issued on time and comply with the correct format
Adhere to parameters for working on specific client accounts to accurately record information that may include cost centre, manager, employee number with the ability to question should information require correct interpretation as required
Managing weekly data updates

General

Prioritise workload and be flexible to support company when workload volumes are excessive
Action any management ad hoc requests
Handle any exception reporting to ensure complete validation of client requirements and controls ensuring that bespoke requirements are observed
Ensure a sensitive approach in activity to comply to client policies, business controls and guidelines ensuring adhere to data protection and data security guidelines
Keep knowledge up to date on systems and the services the company provides
Be prepared to maintain records of own personal development to ensure prepared to discuss personal development at yearly performance reviews
Ability to work efficiently and to work alone as and when required with excellent communication skills

Key Skills

Adhere to company internal requirements to ensure confidential material handled in appropriate way when dealing with sensitive matters

High level of computer literacy, to operate a variety of technological tools ranging from internal systems to document management, office records, excel, word (training will be given for the bespoke database).
Reporting must be accurately maintained and as with all documentation comply to high standards of the ISO27001 accreditation to hold data securely
Handle telephone calls and queries in a professional and friendly manner
Ensure client accounts are managed efficiently, all queries, reporting matters are handled in acceptable turnaround times that reflect a professional image of the company.

· Ability to work under pressure, able to stay focused, plan and schedule in advance in order that work is completed efficiently, look to resolve problems using critical thinking in order that targets are met.

Benefits:

Pension auto-enrolment

20 days holiday (pro rata part time)
Training and Development opportunities
Salary: circa £12.71 per Hour
Free onsite parking

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Benefits:

Free parking
On-site parking

Language:

English (preferred)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in fareham, ham

Customer Service Advisor

Customer Support Administrator

Registrations Analyst

Customer Service Coordinator

Customer Account Manager

Superyacht Service Manager (Fixed Term Contract)

Customer Trading Advisor

Service Desk Coordinator - Maternity Cover

Superyacht Service Manager (Fixed Term Contract)

Customer Success Manager- SEO, AIO & LLM strategies

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