Handler Work, Jobs in Fareham, Ham (with Salaries)

Call Handler
Living Well Partnership —Hedge End
- From £12.71 an hour
- Full-time
- Customer service
- Communication skills
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Telephone Receptionist
Meon Health Practice —Fareham
- From £13.03 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Leakage Detection Dog Handler (Potable Water)
CAPE —Chichester
- From £33,000 a year
- Full-time
- Driving
- In-person
- Communication skills
Quick apply
21h
Customer Service Advisor
Rooster Financial Services Ltd —Winchester
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Free parking
Quick apply
1d
Materail Handler
Wärtsilä —Havant
- ERP systems
- Time management
12d
Automotive Complaints Handler
Carsa Limited —Southampton
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
8d
Handler
FedEx EU —Southampton
- £13.29 an hour
- Full-time
- Employee assistance programme
Depot Operative
Day Group Ltd —Southampton
- Full-time
- Forklift
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Cargo Operative
Williams Shipping —Southampton
- £30,000 - £34,000 a year
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Aircraft Ground Handler & Refueller
2EXCEL ENGINEERING —Alton
- Full-time
- Communication skills
Quick apply
Freelance dog handler
Doggie TLC —Chichester
- From £11.50 an hour
- Part-time
- Driving
- In-person
Quick apply
1d
Team PA
Irwin Mitchell —Chichester
- Hybrid work
- Administrative experience
- Phone etiquette
- Communication skills
Account Handler - Corporate & Commercial
Howden Group Holdings —Romsey
- Full-time
- Hybrid work
- Negotiation
Information Security Analyst - Audit, Compliance & Cybersecurity
Nice —Southampton
- Remote
- Master's degree
- Organisational skills
- Communication skills
Call Handler / Receptionist
Swan Medical Group —Petersfield
- From £12.97 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
1d
Trainee Account Handler
Knight Square Insurance —Sway
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
Complex Injury Assistant Lawyer
Davies —Southampton
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
Quick apply

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Call Handler

Living Well Partnership -
Hedge End

Quick apply

Job details

Permanent | Full-time
From £12.71 an hour
3 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
GCSE
Communication skills
Office experience

Full job description

Hours: 37.5 hours per week, across 5 days Monday- Friday, (Wednesday’s as non-working day) 8:00-18:00 with a 17:30 finish on Monday's

Living Well Partnership is made up of 8 GP surgeries working innovatively to change the way we deliver great patient care and fast, effective patient communication.

Overall Aim

Provide patients and other callers with a compassionate, professional call handling service, to signpost callers to appropriate services efficiently and positively, in line with set key performance indicators

Key Responsibilities

Work as part of a busy team to receive a high volume of inbound calls to the practice from patients, relatives, carers and other healthcare providers.
Achieve and exceed agreed Key Performance Indicators (KPIs), for example call wait times.
Utilise excellent communication and listening skills to obtain information and accurately assess patients’ needs and expectations.
Appropriately manage patients’ expectations in a calm and courteous manner.
Use sound judgement and knowledge of processes and care pathways, to ensure that patients are appropriately signposted, advised or triaged on first contact, helping to reduce call volumes and the need for subsequent contact. This may include directing patients outside of General Practice.
Treat callers with dignity and respect at all times
Promptly complete any follow up actions after calls such as seeking clinical advice, sending electronic tasks or liaising with third party providers.
Sensitively and effectively manage potentially emotionally challenging or complex calls and endeavour to defuse difficult situations where possible.
Ensure all contacts with patients are clearly and accurately documented on the computer system at the time of contact.
Support elderly patients and those who do not have access to online services
Direct and support patients to book appointments online where appropriate.
Send clear and informative text messages to patients.
Proactively encourage formal feedback from patients about the service they have received, to enable the Partnership to identify learnings to help improve our services.

What we're looking for!

Evidence of customer service training or qualification is desirable
Knowledge using a suite of GP Clinical Systems
Knowledge of healthcare signposting and care pathways is desirable
Proven experience as a call handler in a fast-paced environment
Ability to manage high call volumes without comprising quality
Strong listening abilities
Displays willingness to learn
Strong team spirit

What we can offer you!

5 weeks holiday pro rata PLUS bank holidays
NHS pension scheme membership with a 14.38% employer contribution rate
Employee Wellbeing initiatives
Employee Assistance Programme
Cycle to work scheme
Monthly employee award
Investment in developing your skills and progression opportunities, across the Partnership

To apply:

Please email your up to date CV and covering letter to [email protected]
Closing Date: 14th June 2026
Proposed interviews: 23rd/24th June 2026
Please note that this role requires candidates to have the legal right to work in the UK
Please be aware that all employees of the Partnership will be DBS (Disclosure and Barring Service) check.
We encourage new applicants who have not previously applied for this role

Job Types: Full-time, Permanent

Pay: From £12.71 per hour

Benefits:

Additional leave
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

handler jobs in fareham, ham

Call Handler

Telephone Receptionist

Leakage Detection Dog Handler (Potable Water)

Customer Service Advisor

Materail Handler

Automotive Complaints Handler

Handler

Depot Operative

Cargo Operative

Aircraft Ground Handler & Refueller

Freelance dog handler

Team PA

Account Handler - Corporate & Commercial

Information Security Analyst - Audit, Compliance & Cybersecurity

Call Handler / Receptionist

Trainee Account Handler

Complex Injury Assistant Lawyer

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