About the role
The Travel Co-ordinator is responsible for the end-to-end management of all business travel across the organisation, covering both UK and worldwide travel. The role ensures travel arrangements are made efficiently, cost-effectively and in line with company policies, while coordinating logistics, managing budgets, ensuring compliance with visa and right-to-work requirements, and accurately processing travel-related expenses.
This is a permanent, full-time, office-based role requiring excellent attention to detail and strong collaboration with internal teams.
What you'll be doing
- Coordinate all aspects of business travel across the UK and worldwide
- Arrange flights, hotels, taxis, transfers and ground transportation
- Use travel booking and expense management systems (e.g. SAP Concur, Corporate Traveller, TravelPerk or similar)
- Act as the central point of contact for all travel requests, changes and cancellations
- Negotiate rates with airlines, hotels and travel providers to achieve best value?
- Manage travel logistics including complex itineraries and last-minute changes
- Process and track travel expenses accurately within agreed timescales
- Monitor travel spend and manage budgets, identifying cost-saving opportunities
- Maintain accurate accounting records associated with travel for reporting and audit purposes(Concur/Xero)
- Ensure compliance with visa, immigration and right-to-work requirements
- Collaborate closely with internal teams, Finance, HR and external suppliers
- Provide traveller support before, during and after travel
What we're looking for
- Recent and relevant experience in a travel co-ordination or similar role
- Demonstrable attention to detail and accuracy
- Recent experience booking UK and international business travel
- Experience in processing expenses and credit cards and tracking spend
- Strong organisational and time management skills
- Resilient and able to manage conflicting timescales, often at short notice
- Confident communicator able to collaborate with internal and external stakeholders
- Competent user of Microsoft Office
Desirable experience
- Experience using travel or expense management systems such as SAP Concur, Corporate Traveller, TravelPerk etc
- Experience negotiating rates with travel suppliers
- Previous experience working in a finance or shared services environment
How you'll work
- Work closely with teams across the business including Finance, HR, and project teams
- Manage multiple travel requests simultaneously, often to tight deadlines
- Use systems and data to make informed, cost-effective decisions
- Build strong relationships with travel providers and internal stakeholders
- Take a proactive approach to problem-solving and continuous improvement
- Maintain a high level of accuracy and organisation in everything you do
Why join us?
- A collaborative and supportive working culture
- The opportunity to take ownership and make a real impact
- Exposure to global travel operations and cross-functional teams
- A role where your ideas to improve processes and reduce costs are encouraged
- A professional environment that values accuracy, reliability, and innovation
What we provide
- 25 days holiday per year, plus paid bank holiday
- After two years’ consecutive service, one additional day’s annual leave up to a maximum of five additional days annual leave
- Holiday buy/sell, up to five days per calendar year
- Flexi working, core hours 10:00 to 15:00, subject to departmental requirements
- Private Medical Insurance with optional family cover
- Pension scheme with a 5% employer contribution, there is no cap on the employee contribution level
- Life assurance 3x salary
- Group Income Protection 3x salary, subject to eligibility
- Health Care Cash Plan
- Cycle to Work Scheme
- Electric Car Scheme
- Employee Assistance Program (EAP) providing mental health and wellbeing support
- Professional membership reimbursement
Important to know
Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to Government security checks.
Kraken Works Limited is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities to all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
Ability to commute/relocate:
- Fareham, Hampshire: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Have you been a resident in the UK for the past 5 years?
- Have you experience in the use of travel booking and expense management systems e.g. SAP Concur, Corporate Traveller, TravelPerk or similar?
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
