information manager Work, Jobs in fareham (with Salaries)

Customer Service Manager
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Leadership
12d
Graduate Management Trainee - Portsmouth
Enterprise Mobility —Portsmouth
- Full-time
- Sales
- Customer service
- Bachelor's degree
Postperson with Driving
Royal Mail Group —Southampton
- Part-time
- Employee discount
Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Employee assistance programme
- Employee discount
PMO Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee assistance programme
Reward and Benefits Manager
University of Portsmouth —Portsmouth
- £46,049 - £56,535 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
13d
Planner
Teledyne Technologies Inc. —Portchester
- Full-time
- ERP systems
- Analysis skills
- IT
Maths and English Tutor
Explore Learning —Whiteley
- £8.40 - £12.75 an hour
- Part-time
- English
- Paid training
Programme Manager
SubSea Craft —Portsmouth
- Up to £85,000 a year
- Full-time
- Military
- Project management
- Contracts
13d
Project Manager
Securitas Technology UK —Southampton
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Project management
- Contracts
Quick apply
Business Manager
Get Set UK 1 —Havant
- £35,000 - £38,000 a year
- Contracts
- Leadership
- Employee assistance programme
Quick apply
Procurement Manager - IS
University of Portsmouth —Portsmouth
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
Leasehold & Right to Buy Officer
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Microsoft Outlook
- IT
14d
Service Manager - Toyota
Snows Group —Hedge End
- £55,000 a year
- Full-time
- Customer service
- English
- Team management
Material Operations Manager
Eaton —Titchfield
- ERP systems
- Leadership
Quality Engineer
Kraken Works Limited —Fareham
- Full-time
- Data analysis skills
- Maintenance
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Supervisor, Service Operations, IT
CooperVision —Fareham
- Full-time
- Customer service
- Bachelor's degree
- IT
Security Receptionist/Administrator
StandardAero —Gosport
- Part-time
Property Coordinator
Centrick —Fareham
- £23,500 - £24,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Sick pay
Quick apply
Test Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee assistance programme

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Customer Service Manager

Portsmouth City Council -
Portsmouth

Apply Now

Job details

£36,363 - £39,151 a year
12 days ago

Qualifications

Leadership

Full job description

Job Introduction

Your new role

Come and join Portsmouth Homes in this fantastic role as a Customer Service Manager! You will facilitate the day to day running of the area housing offices' Customer Relations Teams to meet demand via telephone, e-mail and face to face interactions. You'll have overall responsibility for the supervision of all cash handling procedures, safety of staff handling cash and the security of cash collected.

In this role you will also recruit, train, develop and maintain a team of customer relations officers (CRO's) to provide effective customer services as a social housing landlord and ensure that PCC meets the outcomes required within the Consumer Standards when Tenants contact us. You'll work collaboratively as part of the Management Team within an Area Housing Office, but also with all other teams and departments within Portsmouth Homes and relevant teams within Portsmouth City Council, to ensure consistency of services delivered and all compliance matters are met.

The role is responsible for a team of CROs within an Area Office/s, but they also work closely with Local Housing Managers (LHMs) and carry out duties required by Senior Housing Managers (SHMs). You will work collaboratively with peers in other locations, as well as team managers in other departments within PCC in particular Finance and Transactions, Tenancy Support, Portsmouth Homes Complaints and the Repairs Support/Building Services Teams, as often the CRO team are the face of Portsmouth Homes, covering all Landlord Services.

The role is responsible for proactive staff management, including absence management and performance management including disciplinary and capability issues as well as ensuring that there are appropriate resources to meet demand at all times, and that staff work in a safe and secure manner.

For full details of what this role will involve, plus of the person we are looking for, please see the job profile attached at the bottom of the page!

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Should you require any support in completing the application form please contact [email protected] or call the recruitment team on 023 92 616 800.

If you need additional support looking for roles, you may be eligible for help under our Connect to Work programme, for more information please visit Connect to Work - Portsmouth City Council

Apply Now

Refine Your Search

information manager jobs in fareham

Customer Service Manager

Graduate Management Trainee - Portsmouth

Postperson with Driving

Customer Data Insights Analyst

PMO Manager

Reward and Benefits Manager

Planner

Maths and English Tutor

Programme Manager

Project Manager

Business Manager

Procurement Manager - IS

Leasehold & Right to Buy Officer

Service Manager - Toyota

Material Operations Manager

Quality Engineer

Supervisor, Service Operations, IT

Security Receptionist/Administrator

Property Coordinator

Test Manager

I want to receive the latest job alerts for information manager in fareham

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