Customer support coordinator Work, Jobs in Fareham South, Ham (with Salaries)

Customer Support Coordinator
Infinity Energy Services Ltd —Southampton
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Engineering
- Administrative experience
- Annual leave
Quick apply
Sales Support Coordinator
Domo Tactical Communications —Whiteley
- CRM software
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Customer Service Coordinator
Passenger Clothing —New Milton
- Full-time
- Hybrid work
- Customer service
- English
- Employee discount
13d
Service Coordinator - Office based
P & I Generators —Havant
- £26,000 - £28,000 a year
- Full-time
- Time management
Quick apply
7d
Project Coordinator (Defence and Aerospace)
TÜV SÜD —Fareham
- Full-time
- Microsoft Office
- Employee assistance programme
Group Sales and Business Development Co-ordinator
Weald & Downland Living Museum —Chichester
- £26,390 a year
- Part-time
- Microsoft Outlook
- Sales
- Administrative experience
- Free parking
- Store discount
Quick apply
5d
Guest Services Coordinator
Chewton Glen Hotel & Spa —New Milton
- £26,925 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
5d
Transport Compliance Coordinator
Conquip —Alton
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Survey Sales Co-Ordinator & Administrator
Trinity Rose Chartered Surveyors —Chandlers Ford
- £28,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
6d
Sales Support Co-ordinator
Campions —New Milton
- £24,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
12d
Patient Coordinator (Receptionist)
Woolston & Chartwell Partnership —Southampton
- £12.71 - £12.87 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
- Store discount
- Employee discount
Quick apply
13d
Sales Support Coordinator - Part Time
Campions —New Milton
- £14,400 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Maintenance Coordinator
Avon Tyrrell —New Forest
- £26,812 a year
- Weekend availability
- Customer service
- Maintenance
- Free parking
- Sick pay
6d
Urban Outfitters Display Coordinator - Southampton, UK
Urban Outfitters —Southampton
- Full-time
- Carpentry
- Bar
- Organisational skills
- Annual leave
- Employee assistance programme
18h

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Customer Support Coordinator

Infinity Energy Services Ltd -
Southampton

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Benefits

Annual leave
Discounted gym membership
Private medical insurance

Qualifications

Customer service
Engineering
Renewable energy
Administrative experience
Customer support
Communication skills

Full job description

About the Role

At Infinity Energy Services, we've been designing and installing solar PV, battery storage and heat pump systems across the South since 2011. As an MCS-accredited installer, we work with some of the industry's leading technologies, including Tesla Powerwall, Fox ESS and Sigenergy.

As more homes and businesses make the switch to clean energy, the number of systems we support continues to grow. We're looking for a Customer Support Coordinator to join our friendly operations team and help deliver an outstanding aftercare experience to our customers.

This is an excellent opportunity for someone who enjoys solving problems, working with people and wants to build a long-term career in one of the UK's fastest-growing industries.

Job Opportunity

You'll be the first point of contact for customers once their renewable energy system has been installed. Whether they're getting set up, have a technical question or need support resolving an issue, you'll ensure they receive a professional, friendly and efficient service from start to finish.

Working closely with our operations team, installers and manufacturers, you'll coordinate support requests, keep customers informed throughout the process and help ensure every issue is resolved as quickly as possible.

What You'll Be Doing:

Managing incoming customer enquiries and support tickets relating to solar PV and battery storage systems
Assisting customers with system setup and basic troubleshooting
Raising and managing warranty claims (RMAs) with manufacturers through to resolution
Scheduling installers to attend customer sites for remedial works where required
Keeping customers updated throughout the support process and ensuring excellent communication at every stage
Liaising with suppliers, manufacturers and internal teams to resolve technical issues
Supporting the wider operations team to ensure projects and service requests run smoothly
Maintaining accurate records using internal systems

Company Benefits

Competitive Salary – Reflective of your skills and experience.
Career Progression – Opportunities to grow as we grow, with clear development pathways.
Generous Holiday Allowance – 25 days of annual leave plus bank holidays.
Private Medical Insurance – Vitality cover and 24/7 GP access for peace of mind.
Wellbeing Perks – Discounted gym memberships to help you stay active and healthy.
Team Culture – Regular team-building events that make work enjoyable and collaborative.
Ongoing Training – Continuous learning and professional development opportunities.
Supportive Environment – A team-focused culture where your voice matters and your contributions are valued.

Essential Skills

This role is ideal for a recent graduate, preferably with a background in engineering or another technical discipline, who is looking to build a successful career in the industry from the ground up. While a technical foundation is beneficial, what matters most is that you're organised, an excellent communicator, and genuinely committed to delivering a positive experience for the people you work with. If you're eager to learn, develop your skills, and take on responsibility in a supportive environment, we'd love to hear from you.

Essential Skills & Experience:

Excellent communication and customer service skills
Calm, patient and professional under pressure
Highly organised with excellent attention to detail
Comfortable using computer systems and learning new software
Strong problem-solving skills with the determination to see issues through to completion
Able to manage multiple priorities in a busy environment

Desirable:

A degree in Engineering or another technical discipline
An interest in renewable energy or sustainable technologies
Previous experience in a customer support, service or administrative role
Confidence working with technical information, numbers and data

Quick apply

Refine Your Search

customer support coordinator jobs in fareham south, ham

Customer Support Coordinator

Sales Support Coordinator

Customer Service Coordinator

Service Coordinator - Office based

Project Coordinator (Defence and Aerospace)

Group Sales and Business Development Co-ordinator

Guest Services Coordinator

Transport Compliance Coordinator

Survey Sales Co-Ordinator & Administrator

Sales Support Co-ordinator

Patient Coordinator (Receptionist)

Sales Support Coordinator - Part Time

Project Coordinator

Maintenance Coordinator

Urban Outfitters Display Coordinator - Southampton, UK

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