3rd line support engineer Work, Jobs in Faringdon, Oxf (with Salaries)

3rd Line Engineer
turn IT on —Witney
- Full-time
- Hybrid work
- Azure
- Travel
- Mentoring
- Employee assistance programme
Quick apply
12d
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VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Employee assistance programme
- Sick pay
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
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- Computer networking
- Communication skills
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- Azure
- Computer Science
- No degree

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3rd Line Engineer

turn IT on -
Witney

Quick apply

Job details

Full-time
12 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Network installation
Driving Licence
Azure
Mentoring junior staff
Staff training
Virtualisation
Mentoring
Network support
Cloud computing
Computer skills
Customer support
Training & development
Project leadership
Communication skills
Microsoft Azure
Help desk

Full job description

Job Advert

3rd Line Engineer

Witney - Must be willing to travel to different Locations around South of UK

Salary - Competitive

turn IT on are looking for an enthusiastic and self-motivated and experienced 3rd line technical support to join an existing technical support team to provide an outstanding level of customer service and high-end technical support to our schools.

You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support.

Responsibilities

Manage 3rd line technical support for schools, providing outstanding levels of customer service and support

Resolve and manage any technical issues that impacts the running of the school’s function by providing robust technical solutions.
Help with the support/mentoring of the 1st/2nd support roles
Enforcing and monitoring in line with school policies
To undertake project work and lead on various projects from inception to implementation
Internal network support if required
Internal staff training

Skills/Abilities

Windows Server, Active Directory and Microsoft Operating Systems
Virtualisation Technologies - particularly HyperV
Cloud Technologies - Office365/Azure
Experience of leading on installations of servers and networks
Ability to make proactive decisions when an ICT emergency occurs.
Outstanding levels of customer service with positive & pro-active communication skills both verbal and written
Flexible and adaptable
Friendly and approachable
Excellent team player
Able to work independently and good at planning and organizing own time effectively.

The role is offered on a full-time basis and can be either office based or a hybrid working pattern (depending on location) there would be an expectation of working from the office twice weekly.

The successful candidate will be subject to an enhanced DBS check. Due to the nature of this role, candidates may be required to travel to schools, and therefore must have a driving licence and their own vehicle.

In return, we are offering certain benefits include a pension scheme, cycle scheme, eye care voucher scheme, mental health first aiders, employee assistance programme plus additional benefits.

The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella – turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, Edufin, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.

turn IT on is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff.

turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

‘Happy to talk flexible working’

‘Your data matters’

Quick apply

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3rd line support engineer jobs in faringdon, oxf

3rd Line Engineer

Technical Support Specialist

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Infrastructure & Cloud Operations Engineer - 12 month FTC

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