Guest service agent Work, Jobs in Faringdon, Oxf (with Salaries)

Receptionist
LAH Property Marketing —Oxford
- £27,560 a year
- Full-time
- Customer service
- Microsoft Office
- Front desk
- Referral programme
Quick apply

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Receptionist

LAH Property Marketing -
Oxford

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Job details

Full-time
£27,560 a year

Benefits

Company pension
Referral programme

Qualifications

Customer service
Microsoft Office
Front desk

Full job description

Description

Receptionist | Full Time

Oxford

£27,560

We are looking for a proactive and customer-focused Receptionist to manage the daily running of a contemporary building in the Cowley area of Oxford. The successful applicant will be based in our high-quality flexible workspace and central hub for the Campus community.

You will ensure smooth day-to-day operations, deliver an outstanding customer experience, and help maximise the effective use of the space for meetings and events. You will also support wider community activity, including uploading and maintaining content on the website and app to promote what’s happening across campus.

Hours and Salary

Monday to Friday 8:00am–4:00pm

£27,560 PA

Key Responsibilities

Reception

Manage the day-to-day operation, maintaining a professional work space
Act as the main on-site point of contact, greeting visitors and ensuring a welcoming, customer-focused experience
Build strong relationships with Tenants, understanding their needs and feeding insights back to the Community Manager, Asset Director and wider team
Carry out regular checks and follow up on maintenance, cleaning, or health and safety matters
Handle general administration including purchase orders, invoices, supplies and data entry
Ensure compliance with company policies, visitor procedures, data protection and health & safety requirements

Building Management

Oversee all meeting room bookings via the app/booking platform, resolving clashes and ensuring accuracy
Coordinate meeting room and event set-ups (furniture, layouts, signage)
Maintain accurate usage records and provide reporting on bookings, occupancy and feedback
Handle general administration - raising purchase orders, logging invoices, ordering supplies, and simple data entry

Community Events

Support the Community Manager on event days with set-up, registration, guest liaison, basic event logistics
Assist with digital marketing and communications activities, including creating marketing material in Canva (training will be given)
Maintain and update agreed content on the website and app (events, news, building information)

Skills, Knowledge and Expertise

Highly organised, hands-on and confident working in a busy, professional environment
Strong customer service and interpersonal skills with a friendly, confident approach
Able manage multiple bookings, tasks and deadlines effectively
Competent using booking platforms, Microsoft Office and digital systems (or willing to learn)
Communicates clearly and professionally, both in person and in writing
Proactive, “can-do” attitude and enjoys being part of a collaborative team
Experience in a front-of-house, serviced office, coworking, hospitality, or facilities coordination environment

Benefits

Contributory pension scheme / life assurance
24 / 7 access to a virtual GP for you and your family
Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
Financial and legal information support
Discounts and deals across multiple businesses
Referral programme
LAH training academy

About LAH Property Marketing

About LAH Property Marketing
LAH Property Marketing provides front-of-house reception, on-site marketing and tenant experience services for commercial office buildings nationwide. We work with developers, agents and property managers who believe in the value of an exceptional front-of-house experience.

Equal opportunities

If you require adjustments during the recruitment or onboarding process, please let us know. Any workplace adjustments will be considered in line with the requirements of the role and operational setting.

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