Senior relationship manager Work, Jobs in Faringdon, Oxf (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Databases
- Bachelor's degree
- Mentoring
General Manager Bramalea Retirement Residence
LEV Senior Living —Bampton
- £95,000 - £110,000 a year
- Full-time
- Sales
- Customer service
- English
3d
Senior Impact and Evaluation Manager
Arts and Humanities Research Council —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Senior Supplier Relationship Manager
RM Education Limited —Abingdon
- Hybrid work
- Communication skills
- Annual leave
Senior Manager FOS Complaints
St. James's Place —Cirencester
- Analysis skills
- Team management
- Leadership
- Annual leave
14d
Business & Operations Manager
Watermoor House Residential Care Home —Cirencester
- £38,000 - £40,000 a year
- Full-time
- Business development
- Team management
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
7d
Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Senior General Manager
Unipart —Oxford
- £90,000 a year
- Continuous improvement
- Employee assistance programme
Quick apply
Senior Impact and Evaluation Manager | AHRC
Arts and Humanities Research Council —Swindon
- £46,743 a year
- Part-time
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
Senior Mission Manager
Open Cosmos —Didcot
- Hybrid work
- Continuous improvement
- Mentoring
Contract Cleaning Services Manager ( NHS Hospital) - 401
GSF SANDYLIGHT LTD —Thatcham
- £33,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Project Manager
Nationwide Building Society —Swindon
- From £50,000 a year
- Temporary
- Continuous improvement
- Agile
- Negotiation
Senior Impact and Evaluation Manager
UK Research and Innovation —Swindon
- £46,743 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
Senior NPD Manager
IMPACT EVOLVE —Cheltenham
- Full-time
- Hybrid work
Quick apply
Operations Manager (Managed Services)
Arcus FM —Cirencester
- Up to £68,000 a year
- Full-time
- Continuous improvement
- Team management
- Mentoring
Quick apply
Senior Manager IT Service Management
Nationwide Building Society —Swindon
- £90,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Banking
Director of Safeguarding
NHS Thames Valley Integrated Care Board —Oxford
- £112,782 - £129,783 a year
- Full-time
- Leadership
13d
Senior Real Estate Manager
UK Research and Innovation —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Databases
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
10d
Regional Director - South East
Thomas Franks Ltd —Hook Norton
- Full-time
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Senior Evaluation Manager
UK Research and Innovation (UKRI) —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
7d

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senior relationship manager jobs near faringdon, oxf

Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time

Qualifications

Client engagement
Stakeholder liaison
Mentoring junior staff
Process improvement
Internal department liaison
Databases
Bachelor's degree
Partnership building
Customer relationship management
Mentoring
Relationship management
Customer support
Customer interaction
Analytics

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

At Rocket Software, we believe AI is a critical enabler of innovation and productivity. All Rocketeers are expected to actively leverage AI-powered tools and technologies, where appropriate, to enhance efficiency, improve decision-making, and deliver greater impact in their roles. Embracing continuous learning and the responsible use of AI is an essential part of how we work.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

senior relationship manager jobs in faringdon, oxf

Senior Customer Success Manager

General Manager Bramalea Retirement Residence

Senior Impact and Evaluation Manager

Senior Supplier Relationship Manager

Senior Manager FOS Complaints

Business & Operations Manager

Senior Customer Experience Manager

Senior General Manager

Senior Impact and Evaluation Manager | AHRC

Senior Mission Manager

Contract Cleaning Services Manager ( NHS Hospital) - 401

Project Manager

Senior Impact and Evaluation Manager

Senior NPD Manager

Operations Manager (Managed Services)

Senior Manager IT Service Management

Director of Safeguarding

Senior Real Estate Manager

Regional Director - South East

Senior Evaluation Manager

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