Customer experience specialist Work, Jobs in Farleigh, Sry (with Salaries)

Project Delivery Coordinator
Eclipse Dental Engineering —Rochester
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
14d
Commercial Contract Administrator
BSW Heating Ltd —Kenley
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Referral programme
Quick apply
22h
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
10d
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
8d
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
14d
Relief Guest Services Advisor
Amulet —Bromley
- £13.45 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- Computer literacy
- Annual leave
- Flexible schedule
Quick apply
1d
Autonomous Vehicle Safety Officer
AV Operations Ltd —Hammersmith
- £40,000 a year
- Full-time
- Driving
- In-person
Quick apply
Client Success Executive
PEI Group —London
- English
- Administrative experience
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
Property Photographer
Signature Shoots —London
- £30 - £60 an hour
- English
- Travel
- Communication skills
- Flexitime
Quick apply
6d
Junior Registration & Citizenship Officer
London Borough of Barking and Dagenham —London
- Weekend availability
- Administrative experience
- IT
8d
Automotive Sales & Customer Specialist
Splend —London
- Weekend availability
- Sales
- Customer service
- Communication skills
Quick apply
Sales Assistant - UNIQLO White City
Fast Retailing —London
- £14.80 an hour
- Part-time
- Customer service
- Employee discount
Client Platform Specialist
EOS —London
- Windows
- Bachelor's degree
- No degree
Quick apply
Production Assistant (Tonbridge, Kent)
Master of Malt —Tonbridge
- £12.75 an hour
- Full-time
- English
- Warehouse experience
- IT
Quick apply
11d
Trainee Claims Assessor
Unum Group —Dorking
- Full-time
- Customer service
- Financial services
- Communication skills
Conference Administrator
INTERCEM —Epsom
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Income Collection Officer
Pinnacle Group —London
- £35,000 - £38,000 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Direct Response Marketing Specialist
Must Have Ideas Ltd —Aylesford
- Full-time
- Data analysis skills
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
14d

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Project Delivery Coordinator

Eclipse Dental Engineering
Rochester

Quick apply

Job details

Full-time
From £35,000 a year
14 days ago

Benefits

Free parking
Discounted or free food
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
Project coordination
English
Cost control
Microsoft Office
Supervising experience
Organisational skills
Project management software
Root cause analysis
Leadership
Communication skills

Full job description

Project Delivery Coordinator

Job Summary

We are seeking a highly organised and proactive Project Delivery Coordinator to act as the central point of communication between customers, sales teams, project managers, engineers, and operational departments. The successful candidate will be responsible for ensuring all customer requirements are accurately captured, quotations are complete and correct, materials and equipment are ordered accurately and on time, and customers remain fully informed throughout the lifecycle of their project.

This role is focused on coordination, communication, and information management rather than direct project management. The ideal candidate will excel at building relationships, maintaining accurate records, coordinating multiple departments, and ensuring a seamless customer experience from quotation through to project completion.

Working within a specialist dental engineering environment, the role would particularly suit someone with experience in engineering, construction, building services, technical installations, or a related trade-based industry, where coordinating multiple stakeholders, suppliers, technical specifications, and installation activities is essential.

Duties

Act as the primary liaison between customers, sales representatives, project managers, engineers, procurement teams, and other internal departments.
Review quotations and project documentation to ensure customer requirements, specifications, and expectations are accurately captured.
Coordinate the transfer of information between departments to ensure all project details remain accurate, current, and accessible.
Maintain regular communication with customers, providing updates on project progress, timelines, deliveries, and any changes that may arise.
Ensure all products, materials, equipment, and project requirements are ordered correctly and in accordance with project specifications and schedules.
Monitor order progress and collaborate with suppliers and internal teams to resolve any issues that may impact delivery or installation timelines.
Maintain accurate project records, customer communications, quotations, purchase orders, drawings, and related documentation.
Identify discrepancies, missing information, or potential issues early and work with relevant stakeholders to resolve them promptly.
Support project managers and engineering teams by ensuring all required information, approvals, and documentation are available when needed.
Coordinate handovers between sales, operations, engineering, and installation teams to ensure smooth project execution.
Contribute to the continuous improvement of processes, communication channels, and customer service standards.

Skills & Experience

Previous experience in a project coordination, project support, operations coordination, customer service, sales support, or similar role.
Experience within an engineering, construction, building services, facilities, manufacturing, technical installation, or trade-related environment would be highly advantageous.
Understanding of technical documentation, specifications, drawings, or installation requirements is desirable.
Strong organisational skills with the ability to manage multiple projects, orders, and customer requirements simultaneously.
Excellent communication and interpersonal skills, with confidence interacting with customers, engineers, contractors, suppliers, and colleagues at all levels.
Proven ability to coordinate activities across multiple departments and maintain effective working relationships.
High attention to detail with a focus on accuracy in quotations, orders, documentation, and customer communications.
Strong problem-solving skills and the ability to identify and resolve issues proactively.
Experience using CRM, ERP, order processing, or project tracking systems.
Competent in Microsoft Office applications, particularly Outlook, Excel, and Word.
Ability to prioritise workload effectively and work under pressure while maintaining accuracy.
Customer-focused mindset with a commitment to delivering excellent service and maintaining customer satisfaction.

Why Join Us?

This position offers an engaging and collaborative working environment within a specialist dental engineering business, where organisation, communication, and customer focus are highly valued. The successful candidate will play a key role in ensuring projects are delivered smoothly by keeping departments aligned, information accurate, and customers fully informed throughout their journey.

Pay: From £35,000.00 per year

Benefits:

Company pension
Discounted or free food
Free parking
On-site parking
Sick pay

Experience:

Project coordination: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Rochester ME1 3QX (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in farleigh, sry

Project Delivery Coordinator

Commercial Contract Administrator

Welfare Advice Officer

Telephone Fundraiser - Full Time Contract (Remote)

Customer Relationship Manager

Event Specialist

Relief Guest Services Advisor

Autonomous Vehicle Safety Officer

Client Success Executive

Customer Experience Specialist, SMB

Property Photographer

Junior Registration & Citizenship Officer

Automotive Sales & Customer Specialist

Sales Assistant - UNIQLO White City

Client Platform Specialist

Production Assistant (Tonbridge, Kent)

Trainee Claims Assessor

Conference Administrator

Income Collection Officer

Direct Response Marketing Specialist

I want to receive the latest job alerts for customer experience specialist in farleigh, sry

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