Client services occupations Work, Jobs in Farmborough, Som (with Salaries)

Assistant Client Manager x2
Computershare —Bristol
- Full-time
- Hybrid work
- Travel
- Financial services
- Communication skills
- Work from home
13d
Customer Success Manager
Spruce —Bristol
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Coordinator - Aftercare
SNG (Sovereign Network Group) —Bristol
- £25,936 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
Customer Service Coordinator
MJ Church —Chippenham
- £28,089.10 a year
- Full-time
- Customer service
- Administrative experience
- IT
Quick apply
17h
CSR
TOPPAN Trident UK Limited —Kingswood
- Microsoft Powerpoint
- Analysis skills
- Travel
Quick apply
1d
Account Administrator
MSRec Ltd —Bristol
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Employee discount
Quick apply
8d
Client Services Manager, Pension Administration
Gallagher Benefit Services —Bristol
- Microsoft Office
- Continuous improvement
- Communication skills
- Employee stock purchase plan
- Life insurance
Customer Service Advisor
Kinaxia Transport & Warehousing —Yate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
13d
Service Delivery Manager
Computershare —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
10d
Customer Care Coordinator
Wain Homes (South West) Ltd —Bristol
- £24,420 - £35,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Employee assistance programme
Quick apply
Customer Support Executive - German Speaking
Shiner —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Work from home
Quick apply
7d

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Customer Success Manager
Spruce —Bristol
We're now starting to expand beyond heat pumps and ultimately want to build an operating system for the whole home renewables supply chain.
£50,000 - £72,000 a year
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The Gifted Stationery Company —Bath
Support regional sales teams and customers where required in the delivery of this. Analyse sales data and market trends to track performance, stock requirements…
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client services occupations jobs near farmborough, som

Assistant Client Manager x2

Computershare -
Bristol

Apply Now

Job details

Full-time
13 days ago

Benefits

Work from home

Qualifications

Numeracy
Financial services
Communication skills

Full job description

Location: Bristol (UK)

In this position, you’ll be based in our Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex

We give you a world of potential

Our UK Registry Client Services team is growing, and we are looking for an Assistant Client Manager to join us. You will learn from the best people in the industry, which will ultimately allow you to develop your skill set and progress within the team. If you have a passion for exceptional customer service, comfortable being in a client facing role and a desire to support business growth, this could be the role for you!

Based in our Bristol office, with the flexibility offered to work on a hybrid basis, and with some travel required, we are looking for a self-motivated and results driven individual to become an Assistant Client Manager within one of core business areas in UK Registry to be a trusted advisor providing proactive support to our client managers and clients.

This role requires individuals who are client focussed and deliver high levels of support internally to our client managers and externally to our clients.

We are extremely proud that Computershare is the UK’s leading registrar as share registration is where we began as a company, so you will be joining a team of financial experts with a passion and desire to grow our business to its full potential. The Client Services team play a pivotal role in supporting our growing number of clients and their shareholders. This role will appeal to someone who loves building and retaining strong relationships with clients, supporting them in understanding the industry and the range of products and services that Computershare offers.

A role you will love

The Assistant Client Manager serves as a support to our Client Managers to effectively build and maintain key relationships across their client portfolio, ensuring client retention and development, management of risk and maximizing commercial opportunities, whilst learning the role of a Client Manager.

This team offers a structured career path and with the tools, training, and support that we have available there is no doubt that if you want it, you will embark on a rewarding career at Computershare

Key responsibilities:

In cooperation with Client managers support the relationship with clients through effective communication, and executed client development strategies (Account Management / Planning)
Act as dedicated point of contact for individual clients, managing client relationships in line with client agreement
Ensure high levels of customer satisfaction and loyalty (Client Satisfaction Assessments)
Identify opportunities to cross-sell and up-sell, implementing effective action plans
Maintain up to date product and industry knowledge to ensure that clients can benefit from insight
Ensure key client events (e.g., AGMs, GMs) are conducted according to terms of contract and Service Level Agreements
Project manage the operational implementation of services and/or products within agreed timescales, budgets, and risk assessment action
Operate in accordance with agreed policies and procedures
Ensure internal systems are used effectively updating and maintaining client information
Review and action any service failures to prevent recurrence
Support regular service review meetings with clients

What will you bring to the role?

A self-motivated and results driven individual with a commercial mind-set would fit well into this role, we can develop your product knowledge however a background in financial services would be beneficial.

Due to the varied nature and complexity of our business, communication skills and working well as part of a team are essential in addition to points below:

Experience in planning and managing workloads to meet deadlines
Experience supporting on multiple projects/accounts ideal
Numeracy and forecasting skills
Highly driven and a desire to exceed expectations

Other key skills you will bring to the role:

Strong communication and relationship-building skills with a client-focused approach
Ability to manage multiple priorities and meet deadlines in a structured and organised way
Commercial awareness with a proactive mindset for identifying opportunities and improving service
Collaborative approach, working effectively across teams and stakeholders
Attention to detail with a strong focus on delivering high-quality customer service

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards, and team get togethers, to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Apply Now

Refine Your Search

client services occupations jobs in farmborough, som

Assistant Client Manager x2

Customer Success Manager

Coordinator - Aftercare

Customer Service Coordinator

CSR

Account Administrator

Client Services Manager, Pension Administration

Customer Service Advisor

Service Delivery Manager

Customer Care Coordinator

Customer Support Executive - German Speaking

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