Collection agent Work, Jobs in Farmborough, Som (with Salaries)

Collections Agent
RDC —Bristol
- Full-time
- Customer service
- Driving
- IT
7d
Customer Service Agent
IVC —Bristol
- £26,992.14 a year
- Hybrid work
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Viewing & Inventory Field Agent
Agent Support Ltd —Bristol
- £29 an hour
- English
- Administrative experience
- Driving
Quick apply
European Operations Administrator
Simarco —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- Azure
- Military
- Salesforce
Private Housing Compliance Officer
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Annual leave
- Flexitime
23h
Finance Assistant (Accounts Receivable)
Vivobarefoot —Bristol
- Hybrid work
- Microsoft Excel
- ERP systems
- Time management
Letting Agent
The Letting Experts —Mendip
- £70,000 - £100,000 a year
- Remote
Quick apply
14d
Yard Supervisor
BCA —Bristol
- £32,597.03 a year
- Driving
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5d
Senior Machine Learning Engineer
Rowden —Bristol
- £55,000 - £85,000 a year
- Full-time
- Hybrid work
- Master's degree
- SQL
- AWS
Quick apply

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Collections Agent

RDC -
Bristol

Apply Now

Job details

Full-time
7 days ago

Qualifications

Driving Licence
Customer service
Logistics
Driving
IT
Communication skills

Full job description

Job Title - Collections Agent
Reporting To - Depot Team Leader

Role Purpose

Travel to a variety of customers sites within your region to collect a wide range of redundant IT equipment including Notebooks, Systems, Printers, TFT’s, Servers, Networking, Mobile devices and more. Capture device serial number and customers asset number to facilitate traceability of the device through our process. Ensure the safe and secure transportation of assets to our processing facility. Ensure correct processes are followed to maintain integrity and security of work carried out.

This role requires a strong attention to detail, excellent customer service skills, and a commitment to environmental responsibility.

In some instances out of hrs or long distance collections will be required, these may necessitate late or early starts or nights away to complete.

You will be self-motivated and can work under pressure individually and as part of a team to achieve daily targets.

Visits customer premises to collect redundant IT equipment.
Works with other members of the team to ensure depot targets are achieved.
Provide excellent customer service during collection visits.
Address customer inquiries and concerns professionally.
Complete collection documentation.
Ensures all asset and serial data is captured on site to enable accurate traceability of items.
Communicates with Scheduling team to escalate issues or variations occurring on site.
Safely load and secure IT equipment in the collection van to prevent damage during transportation.
Is flexible in approach to scheduled routes, core working hrs and willing to adopt last minute change.
Is willing to work away from home on occasion.
Conduct routine inspections of the collection van and report any maintenance needs.
Ensure the cleanliness and organization of the collection vehicle.
Complies and adheres to Company Policies & Procedures (HR, Health & Safety, ISO Certifications, Other Industry Accreditations)
Maintain site security and adhere to security policy & procedure.
Maintains good housekeeping practices.
Complete any other reasonable instruction from management.

Performance Indicators

Achieves individual targets as set by line manager.
Adhere to Company policies and client collection requirements.
Achieves high levels of accuracy in on-site scanning.
Escalates variations to Scheduling in a timely manner.
Be presentable, well groomed and wearing correct uniform while at work.
Achieve high levels of timekeeping and attendance.
Keep Work vehicle clean and tidy while contributing to cleanliness and organisation of the department.
Participates in and successfully completes any company provided training.

Knowledge, Skills & Experience

Valid driver's license with a clean driving record.
Previous experience in a similar driving or logistics role preferred.
Familiarity with handling and transporting IT equipment is advantageous.
Strong communication and interpersonal skills.
Ability to lift and carry heavy equipment.
Attention to detail and accuracy in documentation.

This job description is intended to convey information essential to understanding the scope of the Collections Agent and is not an exhaustive list of skills, efforts, duties, or responsibilities associated with it.

Winning Together Competencies - Our Values and Principles

We win by:

Putting customers first: we work hard to get to know our customers, understand their needs and out them at the heart of everything we do. This lets us use our skills and experience to help them in the right way at the right time.

Keeping promises: we’re straightforward, open and honest in all of or dealings. We’re pragmatic and do our very best to keep our promises. When that’s difficult, we help our customers find other ways to solve their problems.

We do it together by:

Understanding people matter: we’re committed to being diverse and inclusive. We build supportive, rewarding relationships and celebrate success. We’re proud of the people we work with, and we treat people as we expect them to treat us.

Considering the long term: we’re building a sustainable and efficient business for the long term. This leads our decisions and actions and helps people trust us.

Apply Now

Refine Your Search

collection agent jobs in farmborough, som

Collections Agent

Customer Service Agent

Viewing & Inventory Field Agent

European Operations Administrator

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Private Housing Compliance Officer

Finance Assistant (Accounts Receivable)

Letting Agent

Yard Supervisor

Senior Machine Learning Engineer

More jobs to discover

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Job Title - Collections Agent
Reporting To - Depot Team Leader

Role Purpose

Performance Indicators

Knowledge, Skills & Experience

Winning Together Competencies - Our Values and Principles

We win by:

We do it together by:

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collection agent jobs in farmborough, som

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I want to receive the latest job alerts for collection agent in farmborough, som

Explore jobs in more locations

Job Title - Collections Agent Reporting To - Depot Team Leader

Role Purpose

Performance Indicators

Knowledge, Skills & Experience

Winning Together Competencies - Our Values and Principles

We win by:

We do it together by:

Job Title - Collections Agent
Reporting To - Depot Team Leader