Customer service host Work, Jobs in Farnborough, Eng (with Salaries)

Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
7d
Customer Service Host - Ticketing
ATG Entertainment Limited —Woking
- £12.89 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
5d
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
7d
Host/Hostess – Parent Host (Customer Service) – Saturday Mornings
We Make Footballers —Woking
- £12.50 - £15.00 an hour
- Part-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
13d
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
7d
Front of House Receptionist
Toni and Guy Guildford —Guildford
- Up to £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Host/ess - Casual
Four Seasons —Hook
- Part-time
- Customer service
- English
- Hotel
5d
Lounge Host - British Airways Lounges, First Class
BaxterStorey UK —London
- £14.62 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Lounge Host - CCR Lounge
BaxterStorey UK —London
- £14.91 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Community Host / Leisure Assistant.
Vivify Venues —Twickenham
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Front Desk Receptionist / Salon Host
Toni&Guy —Guildford
- Full-time
- Hair styling
- Organisational skills
Quick apply
Front of House - RHS Garden Wisley
Restaurant Associates —Wisley
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Free parking
Party Host
Oxygen —Reading
- £10.87 - £12.75 an hour
- Part-time
Quick apply
6d

Other jobs to consider

Find your next job by exploring related positions.

Customer Advisor
Boots —Farnborough
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.
£16 an hour
1d
Ground Floor - Team Member
Premier Inn —Farnborough
Some of our best Ground Floor Team Members have joined us from retail, cafés, pubs, restaurants, leisure, travel and customer service.
Up to £13.06 an hour
Quick apply
2d

I want to receive the latest job alerts for customer service host in farnborough, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Host

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour
7 days ago

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 4 off, 40 hours per week (Maternity Cover)

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

customer service host jobs in farnborough, eng

Customer Service Host

Customer Service Host - Ticketing

Customer Service Host - T3

Host/Hostess – Parent Host (Customer Service) – Saturday Mornings

Customer Service Host - T2

Front of House Receptionist

Host/ess - Casual

Lounge Host - British Airways Lounges, First Class

Lounge Host - CCR Lounge

Community Host / Leisure Assistant.

Front Desk Receptionist / Salon Host

Front of House - RHS Garden Wisley

Party Host

Other jobs to consider

I want to receive the latest job alerts for customer service host in farnborough, eng

Explore jobs in more locations

Description

Jobseeker tools

Employer Tools

Browse

Stay Connected