Ground operation specialist Work, Jobs in Farnborough, Ham (with Salaries)

Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Operational Change Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
People Operations Manager
QinetiQ —Farnborough
- Full-time
- PMP
- Analysis skills
- Project management
- Employee discount
13d
Business Change Specialist
Montu UK —Winnersh
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Travel
Workplace Manager
QinetiQ —Farnborough
- Full-time
- Continuous improvement
- Employee discount
Ramp/Baggage Agent
Cobalt Ground Solutions —Heathrow
- £32,000 a year
- Overtime
- English
- Analysis skills
- Driving
- Free parking
Quick apply
11d
Graduate Operations Manager
Palmer and Howells —Woking
- £38,000 a year
- Culinary experience
- Travel
- Contracts
- Annual leave
- Life insurance
Forklift & Logistics Technician
QinetiQ —Farnborough
- Full-time
- Forklift
- Administrative experience
- Organisational skills
- Employee discount
Inzpire - Chinook Mk6 Synthetic Training Instructor
QinetiQ —Farnborough
- Full-time
- Communication skills
- Annual leave
10d
Positive Behaviour Lead
Salutem Care & Education —Billingshurst
- £34,000 - £41,973 a year
- Communication skills
- School
- Employee assistance programme
13d
Treasury Specialist (Edgewing)
BAE Systems —Frimley
- From £54,808 a year
- Hybrid work
- Analysis skills
10d
Business Analyst (Process Lead)
BAE Systems —Frimley
- Hybrid work
- Continuous improvement
- IT
- Leadership
- Employee discount
3d
Horticultural Sales and Design Trainee
Architectural Plants —Pulborough
- £26,500 a year
- Full-time
- Sales
- Customer service
- IT
- Employee discount
- Sick pay
Quick apply
9d
Learning & Development Manager
Worldwide Flight Services —Heathrow
- Full-time
- In-person
Quick apply
Sales and Operations Planning Manager
QinetiQ —Farnborough
- Full-time
- Sales
- Analysis skills
- Continuous improvement
- Employee discount
Optical Mechanical Technician
QinetiQ —Farnborough
- Full-time
- Assembly
- Quality control
- Mechanical knowledge
- Employee discount
Test and Development Technician
Alexander Dennis —Farnborough
- Full-time
- Driving
- Mechanical knowledge
Quick apply
Science Estates Support Officer
Animal and Plant Health Agency —New Haw
- £33,350 - £34,435 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
9d
Service Desk Coordinator - Maternity Cover
IPM Facilities Ltd —Bordon
- £26,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Join AECOM's Growing Ground Engineering Team!
AECOM —Basingstoke
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree

I want to receive the latest job alerts for ground operation specialist in farnborough, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ground operation specialist jobs near farnborough, ham

Customer Journey Improvement Specialist

Montu UK -
Winnersh

Apply Now

Job details

Full-time
£55,000 - £62,500 a year

Benefits

Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave

Full job description

The role is remote for people based in the UK

What is the job?

We are looking for a hands-on, delivery-focused Customer Journey Improvement Specialist to help turn improvement ideas into real, operational change. This role is about making things happen - quickly - in a fast-growing, highly regulated healthtech environment.

You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey. From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements.

You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits. This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action - someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike.

What will you be doing?

Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes.
Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations.
Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes.
Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement.
Own discrete projects and workstreams, while supporting the wider business on larger programmes as required.
Translate insights into clear process documentation (process maps, SOPs, work instructions, controls).
Facilitate workshops to align stakeholders on current state, future state, and implementation actions.
Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment.
Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality.
Identify risks, blockers, and dependencies early and escalate pragmatically, whilst remaining solution-oriented.
Drive standardisation and right-first-time ways of working across operational teams.
Use data, customer feedback, and complaints insights to prioritise and shape improvements.
Support change adoption through training, communication, and ongoing feedback loops.
Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift.
Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection.
Define success measures of initiatives at the outset and use these to validate success/control once delivered.
Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements.

What do you need?

Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments.
Demonstrable ability to move quickly from analysis to action and deliver tangible change.
Solid stakeholder management and facilitation skills across cross-functional teams.
Experience supporting project delivery or working within structured and semi-structured project environments.
Willingness to travel to our HQ in Winnersh from time to time

What we offer:

Competitive salary
25 days holiday (rising to 27 after one year and 30 after three years) + bank holidays
5% matched pension
Private Healthcare Scheme
Cycle-to-work scheme
Enhanced Maternity & Paternity Leave
Opportunities for development and growth
A dynamic and supportive work environment

About Montu

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.

Compensation Range: £55K - £62.5K

Apply Now

Refine Your Search

ground operation specialist jobs in farnborough, ham

Customer Journey Improvement Specialist

Operational Change Specialist

People Operations Manager

Business Change Specialist

Workplace Manager

Ramp/Baggage Agent

Graduate Operations Manager

Forklift & Logistics Technician

Inzpire - Chinook Mk6 Synthetic Training Instructor

Positive Behaviour Lead

Treasury Specialist (Edgewing)

Business Analyst (Process Lead)

Horticultural Sales and Design Trainee

Learning & Development Manager

Sales and Operations Planning Manager

Optical Mechanical Technician

Test and Development Technician

Science Estates Support Officer

Service Desk Coordinator - Maternity Cover

Join AECOM's Growing Ground Engineering Team!

I want to receive the latest job alerts for ground operation specialist in farnborough, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected