Supplier manager Work, Jobs in Farnborough, Ham (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
2d
Warehouse Ops Manager
The Sofa Delivery Company —Farnborough
- £45,000 - £48,000 a year
- Monday to Friday
- Management
- Customer service
- Maintenance
- Employee discount
- Sick pay
Quick apply
11d
Workplace Manager
QinetiQ —Farnborough
- Full-time
- Continuous improvement
- Employee discount
Global Events Manager
BAE Systems —Frimley
- Microsoft Powerpoint
- Microsoft Excel
- Project management
8d
Senior Project Manager
QinetiQ —Farnborough
- Full-time
- Project management
- Employee discount
Senior Project Manager - Hybrid
Tecna —Farnborough
- £50,000 - £60,000 a year
- PMP
- CAD
- Organisational skills
- Free parking
- Annual leave
Quick apply
Assistant Facilities Manager
Emcor —Farnborough
- £35,000 a year
- Overtime
- Contracts
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
(Senior) Property Manager / Location Manager (f/m/d)
Siemens Healthineers —Camberley
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Annual leave
4d
Senior Client Success Manager
DXC Technology —Farnborough
- Full-time
4d
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
7d
Property Manager FTC
Chancellors —Camberley
- Monday to Friday
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
8d
Facilities Manager
New Barn School —Horsham
- £40,000 - £45,000 a year
- Full-time
- Maintenance
- In-person
- Leadership
- Health & wellbeing programme
Quick apply
6d
Operations Assistant - Cody Technology Park, Farnborough
Workman Facilities Management Limited —Farnborough
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Project Manager
Farnborough Airport Ltd —Farnborough
- Project management
- No degree
- Contracts
- Free parking
- Employee assistance programme
Quick apply
Designate Store Manager - Guildford, Godalming & Farnham Area
Marks & Spencer —Sandhurst
- Full-time
- Employee discount
Trainee Property Manager
Chancellors —Camberley
- Monday to Friday
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
8d
Manager
Systematic —Farnborough
- Full-time
- Hybrid work
- Military
- Leadership
- Employee discount
IT Service Delivery Manager
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
Supply Chain / Post-Silicon Program Manager (Mixed-Signal SoC IC Manufacturing)
MDA Space —Farnborough
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Senior Manager & Chief Engineer, Interiors
Boeing —Frimley
- Engineering
- Bachelor's degree
- In-person
- Life insurance
11d

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
2 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

supplier manager jobs in farnborough, ham

Customer Service Manager

Warehouse Ops Manager

Workplace Manager

Global Events Manager

Senior Project Manager

Senior Project Manager - Hybrid

Assistant Facilities Manager

(Senior) Property Manager / Location Manager (f/m/d)

Senior Client Success Manager

Head of Projects - Reading, UK

Property Manager FTC

Facilities Manager

Operations Assistant - Cody Technology Park, Farnborough

Project Manager

Designate Store Manager - Guildford, Godalming & Farnham Area

Trainee Property Manager

Manager

IT Service Delivery Manager

Supply Chain / Post-Silicon Program Manager (Mixed-Signal SoC IC Manufacturing)

Senior Manager & Chief Engineer, Interiors

I want to receive the latest job alerts for supplier manager in farnborough, ham

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