Customer relations representative Work, Jobs in Farndon, Ntt (with Salaries)

Senior ER Advisor
GXO Logistics —Newark-on-Trent
- Up to £42,000 a year
- Full-time
- Human resources
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
7d
Human Resources Business Partner
Trelleborg Industrial Solutions - Engineered Coated Fabrics —Nottingham
- Continuous improvement
- Travel
- Recruiting
- Employee assistance programme
Relief Chef Manager
BaxterStorey UK —Nottingham
- £36,000 a year
- Full-time
- Cooking
- Team management
- Driving
- Employee assistance programme
- Employee discount
Quick apply

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Care Navigator/Receptionist
Southwell Medical Centre —Southwell
Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare…
£12.71 an hour
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14h
Customer Relations & Sales Coordinator
Relive Campers —Ilkeston
You’ll need to be able to manage multiple enquiries and jobs at once while making sure customers receive a professional and friendly service.
£27,000 - £30,000 a year
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2d

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customer relations representative jobs near farndon, ntt

Senior ER Advisor

GXO Logistics -
Newark-on-Trent

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Job details

Permanent | Full-time
Up to £42,000 a year
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Employee relations case handling
Stakeholder liaison
Coaching
Employment law
Employee relations
Change management
Stakeholder coordination
Decision making
Human resources
Change leadership
Training & development
Employee engagement
Communication skills
Stakeholder management

Full job description

Are you an Employee Relations expert who thrives on solving complex people challenges? Can you influence managers at all levels to make confident, commercially focused ER decisions? Ready to make a real impact across a workforce of colleagues within a fast-paced logistics operation?

We are looking for a Senior ER Advisor to join our Currys site in Newark. Working closely with the ER Manager, you'll be a trusted advisor to operational leaders, leading on complex employee relations matters, driving people capability, and helping to create a positive and consistent employee experience. You'll also play a key role in developing ER best practice, supporting change programmes, strengthening manager capability, and building effective relationships with Trade Union representatives.

This is a full-time, permanent role, working predominately Monday to Friday, 09:00 to 17:00.

Pay, benefits and more:

We’re looking to offer a salary of up to £42,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

Act as the senior escalation point for complex employee relations cases, providing expert advice and practical solutions to managers and ER Advisors
Support and coach a team of ER Advisors, ensuring consistent and compliant handling of employee relations matters across the contract
Lead and support change initiatives, including consultation activity, organisational change programmes and employee engagement projects
Design and deliver ER training, workshops and coaching interventions to build manager capability and confidence across all sites
Analyse ER trends, identify risks and continuous improvement opportunities, and provide meaningful management information to key stakeholders

What you need to succeed at GXO:

Proven experience in a fast-paced HR environment with a strong Employee Relations focus and exposure to complex casework
Excellent working knowledge of employment law and the ability to provide commercially focused, pragmatic ER advice
Strong stakeholder management and influencing skills, with the confidence to challenge and support managers at all levels
Experience coaching and developing people managers to improve ER knowledge, decision-making and policy application
CIPD Level 5 qualified (or willing to study towards) with excellent organisation, communication and problem-solving skills

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

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