Wastewater engineer Work, Jobs in Farnham Common, Bkm (with Salaries)

Proactive Operations Planner
Lanes Group —Slough
- £27,083 - £27,803 a year
- Part-time
- Customer service
- Communication skills
- Free parking
Quick apply
7h
Field Support Administrator
Lanes Group —Slough
- £27,081 a year
- Full-time
- Customer service
- Human resources
- Communication skills
Quick apply
9d
Process Engineer - Water Sector
Stantec —High Wycombe
- Continuous improvement
- Communication skills
- Annual leave
Graduate Process Engineer - Water - 2027 (Reading)
Stantec —Reading
- Hybrid work
- Engineering
- Bachelor's degree
Drainage Operative - Sewer Depth Monitoring
Tetra Tech —Brentford
- Nights as needed
- Computer literacy
- Maintenance
- Leadership
Process Design Engineer
Enisca Browne —Kings Langley
- £40,000 - £50,000 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
11d
Operational Planning Engineer
Thames Water Utilites —Arborfield
- £47,680 - £60,000 a year
- Full-time
- Engineering
- Communication skills
9d
Technical Specialist Manager
Lanes Group —Slough
- £45,000 a year
- Full-time
- Continuous improvement
- Travel
- Training & development
Quick apply
HGV Class 2 Drainage Engineer - Special Projects
Lanes Group —Camberley
- Overtime
- Customer service
- Salesforce
Quick apply
MEICA Engineer
Costain —Sandhurst
- Full-time
- Engineering
- Leadership
Customer Service Agent
Thames Water Utilites —Arborfield
- From £25,694 a year
- 8 hour shift
- IT
- Communication skills
Graduate Civil Engineer - Water - 2027 (Reading)
Stantec —Reading
- Hybrid work
- Civil engineering
- Engineering
- Bachelor's degree
BIM Technican
Ayesa —London
- Hybrid work
- Engineering
- No degree
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Engineering Project Manager
Thames Water Utilites —Guildford
- Up to £60,000 a year
- Full-time
- Civil engineering
- Project management
- Travel
2d
Site Engineer
Tilbury Douglas —Thames Valley
- Full-time
- Civil engineering
- Engineering
- Continuous improvement
- Annual leave
- Employee assistance programme
Site Engineer
JN Bentley —Aylesbury
- Full-time
- Civil engineering
- Engineering
- No degree
Quick apply
Project Planner (Water)
Arcadis —London
- Engineering
- Continuous improvement
- Leadership
Electrical Project Engineer
Kier Group —Rickmansworth
- Full-time
- Engineering
- Electrical Engineering
- Communication skills
Resilience Project Engineer (Electrical)
Thames Water Utilites —Basingstoke
- £50,000 - £62,000 a year
- Full-time
- Continuous improvement
- Annual leave
EICA Design Engineer
Enisca Browne —Kings Langley
- £40,000 - £50,000 a year
- Full-time
- Engineering
- Programmable logic controllers
- Bachelor's degree
Quick apply
11d

I want to receive the latest job alerts for wastewater engineer in farnham common, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Proactive Operations Planner

Lanes Group -
Slough

Quick apply

Job details

Permanent | Part-time
£27,083 - £27,803 a year
7 hours ago

Benefits

Free parking
Company pension

Qualifications

Customer service call handling
Resource allocation planning
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
Microsoft Office Suite
Appointment booking and call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Proactive Operations Planner

At Lanes Group, nothing is more important than the health, safety and wellbeing of our people, our customers and the communities we serve. As one of the UK's leading infrastructure delivery partners, we employ around 5,000 talented people across a nationwide network of depots and operational locations, delivering annual revenues in excess of £650 million.

We provide essential infrastructure, drainage, wastewater and utility services to many of the UK's leading organisations, including a significant number of FTSE 100 and FTSE 250 companies. Our success is built on the expertise of our people, our commitment to doing things safely and professionally, and our focus on delivering outstanding service every day.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra.

Position: Proactive Operations Planner

Location: Customer Solution Centre, Slough, Berkshire

Job Type: Permanent

Hours: Monday to Friday, (working 1 on 3 weekends) - have following Monday and Tuesday off.

Salary: £27083 per annum

Benefits: 24 days holiday; onsite restaurant; personal learning; workplace pension; free parking; free access to wellbeing support; friendly working environment

About the role:

Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

To allocate all WNS contract works to Field Engineers which ensures that work is programmed to optimise Field Engineers productivity, within specified geographic.
Transferring and recording data into multiple spreadsheets in line with the company's guidelines and standards to ensure Field engineers are able to complete works on a first time fix.
Ensuring that all office enabling has been completed and that Field Teams have all required information & equipment to complete works on first time fix.
Communicate with Engineers requirements for works via Salesforce, Email, Telephone & text messaging.
To allocate work and meet all Traffic Management and Permit requirements for a geographic area.
To be the focal point for all works allocated within the geographic area and ability to re-allocate resources where operational situations arise, without impacting on Customer promises.
To escalate operational and customer difficulties to the Planning Manager in a timely manner, which enables solutions.
Manage appointments made via CGS procedures and ensure that Customers are kept updated and that engineers attend as agreed.
To monitor SLA's and reduce customer updates/callbacks to zero by ensuring that works are planned effectively and that Customers are updated via outbound.
Maintain regular liaison and communication with the Field Engineers and Field Managers to ensure works are planned and completed as agreed.
Monitoring email inbox to ensure all data is captured and responding in a timely manner to any emails relating to you or your direct region.
To answer all phone calls within the agreed time frame and ensure call handling is completed as specified by the Team Manager for both inbound and outbound.
Take responsibility and accountability for your planned works and Customers to drive up customer satisfaction and achieve required dates for all.
Be aware of Lanes Group policies and your responsibilities towards them.
Any reasonable ad-hoc duties requested my management.

So if you enjoy working in a fast paced environment and delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you.

What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.

About you:

The ideal candidate will:

Be hard working and respectful
Comply with health and safety standards.
Have great interpersonal skills to create relationships with the team, engineers, and wider Lanes Group network
Have basic knowledge of both Microsoft 365 and Google Suite
Have solid communication skills (both written and verbal)
Be resourceful and proactive
Multi-task, prioritise, work under pressure and on own initiative
Have the ability to deal with people at different levels

We are an equal opportunities employer and welcome applications from under-represented areas of the community.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.

Quick apply

Refine Your Search

wastewater engineer jobs in farnham common, bkm

Proactive Operations Planner

Field Support Administrator

Process Engineer - Water Sector

Graduate Process Engineer - Water - 2027 (Reading)

Drainage Operative - Sewer Depth Monitoring

Process Design Engineer

Operational Planning Engineer

Technical Specialist Manager

HGV Class 2 Drainage Engineer - Special Projects

MEICA Engineer

Customer Service Agent

Graduate Civil Engineer - Water - 2027 (Reading)

BIM Technican

Engineering Project Manager

Site Engineer

Site Engineer

Project Planner (Water)

Electrical Project Engineer

Resilience Project Engineer (Electrical)

EICA Design Engineer

I want to receive the latest job alerts for wastewater engineer in farnham common, bkm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected