Job Summary
We are seeking a highly organised and professional Dental Practice Receptionist/Manager to oversee daily operations within our dental clinic. The successful candidate will be responsible for managing front desk activities, supervising staff, and ensuring the smooth running of the practice. This role offers an excellent opportunity for individuals with management experience to contribute to a welcoming environment while maintaining efficient administrative processes.
Duties
- Welcome patients and manage appointment scheduling to optimise clinic flow
- Oversee reception area, ensuring a professional and friendly atmosphere
- Supervise administrative staff, providing guidance and support as needed
- Handle financial transactions, including billing, invoicing, and insurance claims
- Manage human resources tasks such as staff rotas, performance reviews, and training coordination
- Maintain accurate patient records in compliance with data protection regulations
- Assist with practice marketing initiatives and patient communication strategies
- Ensure compliance with health and safety standards within the practice
- Support the dental team with administrative and CQC related tasks to facilitate efficient patient care
Experience
- Proven supervisory or management experience within a healthcare or dental setting is preferred
- Strong organisational skills with the ability to multitask effectively
- Experience in financial management, including billing and insurance processing
- Knowledge of human resources practices related to staff supervision and development
- Previous veterinary or dental experience is advantageous but not essential
- Excellent communication skills with a professional demeanour
- Competency in using practice management software and MS Office applications
This role is ideal for a motivated individual seeking a dynamic position that combines administrative expertise with leadership responsibilities in a healthcare environment.
Pay: From £16.25 per hour
Benefits:
- Additional leave
- Company pension
Work Location: In person
