liaison Work, Jobs in faversham, ken (with Salaries)

Resident Liaison Officer
Mears Group —Ramsgate
- Up to £29,856.80 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee discount
VacancyTitle: Resident Liaison Officer
Southern Housing —Sittingbourne
- £37,578 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Work from home
5d
Administration Assistant
Swale Academies Trust —Sittingbourne
- £14,399 - £26,378 a year
- Part-time
- Google Suite
- Accounting
- School
- Free parking
- Employee assistance programme
Quick apply
5d
Industry Liaison Officer
EKCGroup —Broadstairs
- £18,845 - £28,610 a year
- Monday to Friday
- Communication skills
- School
- Annual leave
- Employee discount
2d
Industry Liaison Officer - Art and Design
EKC Group —Dover
- £18,845 - £28,610 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee discount
2d
Office Coordinator - sales
Campions —Bridge
- Full-time
- Microsoft Office
- Employee assistance programme
Quick apply
10d
VTS Officer
Port of London Authority —Gravesend
- £54,051.45 a year
- Overtime
- Annual leave
- Employee assistance programme
6d
Specialist Liaison & Diversion Practitioner
Kent and Medway Mental Health NHS Trust —Maidstone
- £39,959 - £48,117 a year
- Full-time
2d
Veterinary Receptionist
DNAVetcare —Broadstairs
- Up to £28,000 a year
- Weekends only
- Front desk
- Communication skills
10d
Medicine Management Technician
Oxleas NHS Foundation Trust —Isle of Sheppey
- £34,073 - £41,043 a year
- Full-time
- Remote
- English
- Time management
Project Delivery Coordinator
Eclipse Dental Engineering —Rochester
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
5d
Receptionist – Garage & Workshop
Thomas a flowtech company —Ashford
- £30,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Free parking
Quick apply
3d
Family Liaison Officer
Future Schools Trust —Maidstone
- £23,805 - £24,757 a year
- Full-time
- School
- Free parking
- Health & wellbeing programme
Quick apply
6d
Service Controller
Trane Technologies —Sittingbourne
- Full-time
- Customer service
- Organisational skills
- Communication skills
Regional Parts Controller
Trane Technologies —Sittingbourne
- Full-time
- Customer service
- Organisational skills
- Communication skills
Family Liaison Officer
Maritime Academy Trust - Featherby Partnership Schools —Gillingham
- £25,989 - £32,062 a year
- Part-time
- Administrative experience
- Bachelor's degree
- In-person
- Free parking
- Store discount
Quick apply
5d
Estates Administration Assistant
2gether support solutions —Kennington
- £26,300 a year
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
- Employee discount
11d
Assistant General Manager (Head of Frontline Services)
Abigail's Footsteps —Rochester
- £32,500 - £42,500 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
Quick apply
7d
Inquest Manager
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
- £49,387 a year
- Full-time
10d
Solar PV Electrician
Correct Contract Services Ltd —Isle of Sheppey
- £35,000 - £42,000 a year
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply

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liaison jobs near faversham, ken

Resident Liaison Officer

Mears Group -
Ramsgate

Apply Now

Job details

Permanent
Up to £29,856.80 a year

Benefits

Annual leave
Employee discount
Paid volunteer time

Qualifications

Organisational skills
Communication skills
Time management

Full job description

Annual salary: up to £29,856.80

REQ0038299

Contract Type:

Permanent

Business Area:

Housing Repairs and Maintenance

Location:

Ramsgate - Laundry Road

Annual salary: up to £29,856.80

Resident Liaison Officer

Thanet

Full Time Permanent

Salary up to £29,856.80 per annum

42.5 hours per week Monday – Friday

“Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio—enhancing homes, increasing energy efficiency, and making a real difference in communities.”

About the Role:

As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers.

Duties:

Deliver a professional, front-line service to customers, providing a positive face-to-face experience at all times
Manage a high volume of tasks in a fast-paced and changing environment, ensuring priorities are handled effectively
Coordinate and carry out customer-related operational tasks, including communications and updates
Ensure all customer appointments are attended on time and to the required standard
Build and maintain positive relationships with customers, ensuring actions are followed up and clearly communicated
Support and deliver customer engagement activities across a range of channels
Work with the Customer Service Centre to resolve front-line queries and complaints effectively
Engage with customers throughout works, keeping them informed, managing expectations, and involving them in the process
Provide clear, accurate, and timely information to both customers and operational teams
Capture customer feedback and ensure it is fed back into operational teams to support continuous improvement
Identify opportunities and contribute to service improvements
Work collaboratively with internal teams and external partners to support service delivery
Plan and manage workload effectively to meet deadlines and service standards
Use internal systems to accurately record and manage customer and operational information
Communicate confidently with customers and colleagues, both verbally and in writing
Support and contribute to community-focused initiatives and projects as required

Key Criteria:

Previous experience in a customer-facing role, ideally within housing, repairs, or a similar service environment
Proven ability to manage a high volume of work in a fast-paced, changing environment
Strong communication skills, with the ability to explain information clearly and manage customer expectations
Experience handling customer queries and complaints, with a focus on resolution and positive outcomes
Ability to build and maintain effective relationships with customers and internal teams
Good organisational and time management skills, with the ability to prioritise workload effectively
Experience using computerised systems to manage customer information and track activity
A proactive approach to customer engagement and improving service delivery
Ability to work collaboratively across teams and with external partners
Experience or interest in supporting community initiatives or projects (desirable)

Benefits we can offer you

25 days annual leave plus bank holidays
Company Van and Fuel Card
Uniform
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Francesca Swan ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

liaison jobs in faversham, ken

Resident Liaison Officer

VacancyTitle: Resident Liaison Officer

Administration Assistant

Industry Liaison Officer

Industry Liaison Officer - Art and Design

Office Coordinator - sales

VTS Officer

Specialist Liaison & Diversion Practitioner

Veterinary Receptionist

Medicine Management Technician

Project Delivery Coordinator

Receptionist – Garage & Workshop

Family Liaison Officer

Service Controller

Regional Parts Controller

Family Liaison Officer

Estates Administration Assistant

Assistant General Manager (Head of Frontline Services)

Inquest Manager

Solar PV Electrician

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