Client advisor Work, Jobs in Felixstowe, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
HR Administrator
Civil Works Alliance —Ipswich
- Full-time
- Microsoft Office
- Organisational skills
- Annual leave
Insurance Advisor
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- Employee discount
Mortgage Advisor
The Mortgage Experts —Clacton-on-Sea
- £60,000 - £100,000 a year
- Remote
Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
People Manager
Civil Works Alliance —Leiston
- Microsoft Office
- Human resources
- Annual leave
4d
Customer Service Advisor
Somerset Passenger Solutions —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
9d
Finance Business Partner
OCS Group —Ipswich
- Hybrid work
- Microsoft Excel
- Contracts
- Communication skills
Quick apply
Office Administrator & Bookkeeping Assistant
Goody Chartered Accountants & Tax Advisors —Colchester
- £24,420 - £28,000 a year
- Part-time
- QuickBooks
- In-person
- Office experience
Quick apply
9h
Change Lead
Civil Works Alliance —Ipswich
- Full-time
- Oracle
- Contracts
- Annual leave
7d
HEALTH & SAFETY ADVISOR
Laing O'Rourke —Leiston
- IT
Environment & Sustainability Advisor
Civil Works Alliance —Leiston
- Microsoft Word
- Civil engineering
- Microsoft Outlook
- Annual leave
6d
Private Client Tax Assistant Manager
BDO —Ipswich
- Full-time
- Microsoft Office
- Tax experience
11d
Veterinary Care Assistant
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospital
- Communication skills
- Annual leave
- Employee discount
3d
Occupational Health Assistant
Manpower UK Ltd —Sizewell
- £18.93 - £19.00 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Private Client Tax Manager
BDO —Ipswich
- Full-time
- Microsoft Office
- Tax experience
11d
Change Manager
Civil Works Alliance —Ipswich
- Full-time
- Oracle
- Contracts
- Annual leave
7d
Tax Manager
Civil Works Alliance —Ipswich
- Full-time
- Construction
- Communication skills
- Tax experience
- Annual leave
7d
Senior HR Advisor (Maternity Cover)
The DPO Centre Ltd —Ipswich
- Hybrid work
- Microsoft Office
- Analysis skills
- Bachelor's degree

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

client advisor jobs in felixstowe, sfk

Customer Service Advisor - Remote

HR Administrator

Insurance Advisor

Mortgage Advisor

Client Care Advisor

People Manager

Customer Service Advisor

Customer Service Advisor - Nights/Part-time

Finance Business Partner

Office Administrator & Bookkeeping Assistant

Change Lead

HEALTH & SAFETY ADVISOR

Environment & Sustainability Advisor

Private Client Tax Assistant Manager

Veterinary Care Assistant

Occupational Health Assistant

Private Client Tax Manager

Change Manager

Tax Manager

Senior HR Advisor (Maternity Cover)

I want to receive the latest job alerts for client advisor in felixstowe, sfk

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